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very sluggish/slow computer - even after reset :(

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Best Answer peterm , 18 May 2021 - 09:04 PM

   I have already intruded on your time too much Not at all That is why we are here    thank you so muchYour most welcome - Sorry there was no magic bulletCh... Go to the full post »


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#1
Ricky_22

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My computer is frustratingly slow, even after I reset it - I have tried various optimisers to no avail!  .... If anyone can investigate and solve this I would be grateful! Thank you 

 

Edit by phillpower2: Removed members Windows product key from log for security.

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#2
peterm

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I would be looking at malware unless by reset you mean formatted hdd and reinstalled windows.

Can you Download and run and then post. https://www.ccleaner...speccy/download
To post: https://www.ccleaner...file-to-the-web Note you do not have to include the speccy report here just the link.


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#3
Ricky_22

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I would be looking at malware unless by reset you mean formatted hdd and reinstalled windows.

Can you Download and run and then post. https://www.ccleaner...speccy/download
To post: https://www.ccleaner...file-to-the-web Note you do not have to include the speccy report here just the link.

A thorough full scan was done with McAfee - nothing found :) on reset everything was removed and windows reinstalled and updated!

 

http://speccy.piriform.com/results/dJVWWIu6iRa07RE7QhppISk 


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#4
peterm

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Something went wrong pic attached

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#5
Ricky_22

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Something went wrong pic attached

 

http://speccy.pirifo...Acb27n7tSXoC1k7


Edited by Ricky_22, 15 May 2021 - 06:42 PM.

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#6
peterm

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The first thing I would try is to uninstall Mcafee ( can be reinstalled later if wanted) and turn on Windows defender. test

You have updates turned off. Next is to update Windows to the latest. Test.

have you overclocked your ram in the BIOS ? If yes return to defaults. Test

Something is eating up your ram. When you ran Speccy something was taking up 64% of ram.

Start task manager. Right click on the taskbar and left click on task manager if nothing shows click on More details then click on the Processor tab

Click on the memory column to put the highest using item at the top.

Your computer only has 4gb of memory which is not a lot of memory for today's computer.

If this is your computer https://h10057.www1..../05/EM741AV.htm. It can only take 4GB of ram.

 

 

 

 I have tried various optimisers to no avail! 

 

These are the worst thing you can run on a computer.

 


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#7
Ricky_22

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The first thing I would try is to uninstall Mcafee ( can be reinstalled later if wanted) and turn on Windows defender. test - DONE!

You have updates turned off. Next is to update Windows to the latest. Test. - Updated manually every day because of defender virus updates 

have you overclocked your ram in the BIOS ? If yes return to defaults. Test - Sorry, I don't know this (I am 85yrs and only use mainly for social, youtube, solitaire and facebook) I know nothing at all technical!

Something is eating up your ram. When you ran Speccy something was taking up 64% of ram.

Start task manager. Right click on the taskbar and left click on task manager if nothing shows click on More details then click on the Processor tab

Click on the memory column to put the highest using item at the top. - Google Chrome (12) 240mb - Antimalware service 101mb - service host (sys main) 51mb - desktop windows manager 60mb - (thats the top 4)

Your computer only has 4gb of memory which is not a lot of memory for today's computer. (sadly I can't afford to upgrade my computer :(  )

If this is your computer https://h10057.www1..../05/EM741AV.htm. It can only take 4GB of ram.

 

 

 

 I have tried various optimisers to no avail! 

 

These are the worst thing you can run on a computer.

 


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#8
peterm

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another option to think about is to run a Linux distro. 

You can run what is called a Live Linux. This means that you download a linux distro and it runs from a usb.

No need to install anything it will run just from the usb. You can try it and if you like it you can install it instead of windows or just run it from the usb.

Let me know what you think.


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#9
Ricky_22

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another option to think about is to run a Linux distro. 

You can run what is called a Live Linux. This means that you download a linux distro and it runs from a usb.

No need to install anything it will run just from the usb. You can try it and if you like it you can install it instead of windows or just run it from the usb.

Let me know what you think. - I will firstly research this on the web and try to understand what it is and does  :)  

So as my system stands now, PeterM, there is nothing to be done to stop the sluggish response in page loading etc:?  and/or finding what is actually the cause of the sluggishness? :) 


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#10
peterm

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From this link here https://winaero.com/...for-windows-10/

So, the optimal hardware configuration for Windows 10 looks at least as follows:

  • Processor: Intel 8th generation processors (Intel i3/i5/i7/i9-7x), Core M3-7xxx , Xeon E3-xxxx, and Xeon E5-xxxx processors, AMD 8th generation processors (A Series Ax-9xxx, E-Series Ex-9xxx, FX-9xxx) or ARM64 processors (Snapdragon SDM850 or later)
  • RAM: 4 gigabyte (GB) for 32-bit or 16 GB for 64-bit
  • SSD/NVMe: at least 128 GB for both 64-bit and 32-bit OS
  • Graphics card: DirectX 9 or later
  • Display resolution: 800 x 600, a minimum diagonal display size for the primary display of 7-inches or larger.

The link in post #6 is that your computer


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#11
Ricky_22

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2021-05-18 - Copy.png

2021-05-18 - Copy.png

From this link here https://winaero.com/...for-windows-10/

So, the optimal hardware configuration for Windows 10 looks at least as follows:

  • Processor: Intel 8th generation processors (Intel i3/i5/i7/i9-7x), Core M3-7xxx , Xeon E3-xxxx, and Xeon E5-xxxx processors, AMD 8th generation processors (A Series Ax-9xxx, E-Series Ex-9xxx, FX-9xxx) or ARM64 processors (Snapdragon SDM850 or later)
  • RAM: 4 gigabyte (GB) for 32-bit or 16 GB for 64-bit
  • SSD/NVMe: at least 128 GB for both 64-bit and 32-bit OS
  • Graphics card: DirectX 9 or later
  • Display resolution: 800 x 600, a minimum diagonal display size for the primary display of 7-inches or larger.

The link in post #6 is that your computer - No, my model is an all in one desktop! 

 

 

This is  my system information. 

OS Name Microsoft Windows 10 Home

Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-HR1OHSF
System Manufacturer HP
System Model HP All-in-One 24-f0xx
System Type x64-based PC
System SKU 3JV30AA#ABG
Processor AMD A6-9225 RADEON R4, 5 COMPUTE CORES 2C+3G, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date AMI F.51, 25/05/2020
SMBIOS Version 3.0
Embedded Controller Version 6.14
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 8430
BaseBoard Version 1000
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.964"
User Name DESKTOP-HR1OHSF\ericf
Time Zone W. Australia Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.87 GB
Available Physical Memory 1.19 GB
Total Virtual Memory 7.00 GB
Available Virtual Memory 2.24 GB
Page File Space 3.13 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Edited by Ricky_22, 17 May 2021 - 11:32 AM.

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#12
peterm

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Ok you can up the ram

Based on this here https://support.hp.c...ument/c05929092

  • DDR4 SODIMM (260-pin) socket
  • Supports the following:
    • PC4-17000 (DDR4-2133)
  • Supports 2 GB, 4 GB, 8 GB DDR4 SODIMMs

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#13
Ricky_22

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Ok you can up the ram

Based on this here https://support.hp.c...ument/c05929092

  • DDR4 SODIMM (260-pin) socket
  • Supports the following:
    • PC4-17000 (DDR4-2133)
  • Supports 2 GB, 4 GB, 8 GB DDR4 SODIMMs
Try this here https://www.crucial.com/store/advisor ...................... 
System scan results Scan ID: 5035E84331D926C3
 Well, this is embarrassing! No system match was found.

Somehow, a match for your system has eluded our industry-leading compatibility database. Our compatibility team will be searching for a solution if it is available, so check back soon!

 


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#14
peterm

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To upgrade ram is expensive.

https://www.ramcity....dr4-2400-sodimm

I will ask for another set of eyes to look at this.

The basic are 4gig of ram not enough HDD drive are slower then ssd.All in one computers like this are never going to be great .

I have a HP Pavilion 20 with ssd and 12gig ram and is slooow.


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#15
Ricky_22

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To upgrade ram is expensive.

https://www.ramcity....dr4-2400-sodimm

I will ask for another set of eyes to look at this.

The basic are 4gig of ram not enough HDD drive are slower then ssd.All in one computers like this are never going to be great .

I have a HP Pavilion 20 with ssd and 12gig ram and is slooow.

I want to thank you very much PeterM for your time and patience - I thought the problem would have been some settings were incorrect, or unneccesssary programs running in the background. If your 12 gb of memory HP is also very slow, an expensive upgrade is unthinkable! Let's call this resolved, I have already intruded on your time too much - thank you so much :) 


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