[Andro]

I did exactly what this document says but unfortunately without success. If I restart PC it boots into Windows, when I turn it off and back on, it freezes.

 

I believe something is faulty inside, could it be processor or mobo ?

[Advertisements]

That is what it looks like.. Run FRST in the Recovery Environment and post the new FRST.txt.

[JSntgRvr]

That is what it looks like.. Run FRST in the Recovery Environment and post the new FRST.txt.

[Andro]

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 19-07-2021 01 (ATTENTION: ====> FRST version is 33 days old and could be outdated)
Ran by SYSTEM on MININT-GREGQP7 (21-08-2021 21:21:31)
Running from d:\
Platform: Windows 10 Pro Version 21H1 19043.928 (X64) Language: slovenščina (Slovenija) -> slovenščina (Slovenija)
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.


==================== Registry (Whitelisted) ===================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)


==================== Scheduled Tasks (Whitelisted) ============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {03FECD14-B93B-485E-9DE3-FA71979AD1EF} - System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1367117104-1112946741-3264167154-1001 => %localappdata%\Microsoft\OneDrive\OneDriveStandaloneUpdater.exe
Task: {12DF3F8A-9612-48CA-AE38-2818FA70CA73} - System32\Tasks\Microsoft\Windows\HelloFace\FODCleanupTask => C:\Windows\System32\WinBioPlugIns\FaceFodUninstaller.exe [507392 2021-04-09] ()

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)


==================== Services (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 Sense; C:\Program Files\Windows Defender Advanced Threat Protection\MsSense.exe [5361256 2021-04-09] (Microsoft Windows Publisher -> Microsoft Corporation)
S4 ssh-agent; C:\Windows\System32\OpenSSH\ssh-agent.exe [384512 2019-10-15] ()
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [3004048 2019-12-07] (Microsoft Windows Publisher -> Microsoft Corporation)
S2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [103384 2019-12-07] (Microsoft Windows Publisher -> Microsoft Corporation)

===================== Drivers (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 AcpiPmi; C:\Windows\System32\drivers\acpipmi.sys [18432 2019-12-07] (Microsoft Corporation)
S1 afunix; C:\Windows\system32\drivers\afunix.sys [41984 2021-04-09] (Microsoft Corporation)
S1 afunix; C:\Windows\SysWOW64\drivers\afunix.sys [29696 2021-04-09] (Microsoft Corporation)
S1 ahcache; C:\Windows\System32\DRIVERS\ahcache.sys [292352 2021-04-09] (Microsoft Corporation)
S3 applockerfltr; C:\Windows\System32\drivers\applockerfltr.sys [18432 2021-04-09] (Microsoft Corporation)
S3 BCM43XX; C:\Windows\System32\drivers\bcmwl63al.sys [5170176 2019-12-07] (Broadcom Corporation)
S3 bcmfn2; C:\Windows\System32\drivers\bcmfn2.sys [9728 2019-12-07] (Windows ® Win 7 DDK provider)
S1 Beep; C:\Windows\System32\Drivers\Beep.sys [10240 2019-12-07] (Microsoft Corporation)
S3 BthA2dp; C:\Windows\System32\drivers\BthA2dp.sys [279040 2019-12-07] (Microsoft Corporation)
S3 BthEnum; C:\Windows\System32\drivers\BthEnum.sys [113664 2021-04-09] (Microsoft Corporation)
S3 BthHFEnum; C:\Windows\System32\drivers\bthhfenum.sys [144896 2019-12-07] (Microsoft Corporation)
S3 BthLEEnum; C:\Windows\System32\drivers\Microsoft.Bluetooth.Legacy.LEEnumerator.sys [106496 2021-04-09] (Microsoft Corporation)
S3 BthMini; C:\Windows\System32\drivers\BTHMINI.sys [45568 2021-04-09] (Microsoft Corporation)
S3 BTHMODEM; C:\Windows\System32\drivers\bthmodem.sys [76800 2019-12-07] (Microsoft Corporation)
S3 BTHPORT; C:\Windows\System32\drivers\BTHport.sys [1560064 2021-04-09] (Microsoft Corporation)
S3 BTHUSB; C:\Windows\System32\drivers\BTHUSB.sys [110592 2021-04-09] (Microsoft Corporation)
S1 CimFS; C:\Windows\System32\Drivers\CimFS.sys [91136 2021-04-09] ()
S3 circlass; C:\Windows\System32\drivers\circlass.sys [52224 2019-12-07] (Microsoft Corporation)
S2 CldFlt; C:\Windows\System32\drivers\cldflt.sys [495104 2021-04-09] (Microsoft Corporation)
S1 CSC; C:\Windows\System32\drivers\csc.sys [580608 2021-04-09] (Microsoft Corporation)
S1 FileCrypt; C:\Windows\System32\drivers\filecrypt.sys [59392 2019-12-07] (Microsoft Corporation)
S1 GpuEnergyDrv; C:\Windows\System32\drivers\gpuenergydrv.sys [8704 2019-12-07] (Microsoft Corporation)
S3 HidBth; C:\Windows\System32\drivers\hidbth.sys [120320 2021-04-09] (Microsoft Corporation)
S3 HidIr; C:\Windows\System32\drivers\hidir.sys [48640 2019-12-07] (Microsoft Corporation)
S3 HwNClx0101; C:\Windows\System32\Drivers\mshwnclx.sys [30208 2019-12-07] (Microsoft Corporation)
S3 IndirectKmd; C:\Windows\System32\drivers\IndirectKmd.sys [47104 2021-04-09] (Microsoft Corporation)
S3 intelpmax; C:\Windows\System32\drivers\intelpmax.sys [30720 2019-12-07] (Microsoft Corporation)
S3 IpFilterDriver; C:\Windows\System32\DRIVERS\ipfltdrv.sys [90112 2019-12-07] (Microsoft Corporation)
S3 IPNAT; C:\Windows\System32\drivers\ipnat.sys [225280 2019-12-07] (Microsoft Corporation)
S2 lltdio; C:\Windows\System32\drivers\lltdio.sys [72704 2019-12-07] (Microsoft Corporation)
S2 luafv; C:\Windows\system32\drivers\luafv.sys [140800 2021-04-09] (Microsoft Corporation)
S3 MbbCx; C:\Windows\System32\drivers\MbbCx.sys [386048 2021-04-09] (Microsoft Corporation)
S3 Microsoft_Bluetooth_AvrcpTransport; C:\Windows\System32\drivers\Microsoft.Bluetooth.AvrcpTransport.sys [65024 2019-12-07] (Microsoft Corporation)
S3 Modem; C:\Windows\System32\drivers\modem.sys [47104 2021-04-09] (Microsoft Corporation)
S3 monitor; C:\Windows\System32\drivers\monitor.sys [80896 2021-04-09] (Microsoft Corporation)
S3 MRxDAV; C:\Windows\system32\drivers\mrxdav.sys [157696 2019-12-07] (Microsoft Corporation)
S3 MsBridge; C:\Windows\System32\drivers\bridge.sys [127488 2019-12-07] (Microsoft Corporation)
S3 mshidumdf; C:\Windows\System32\drivers\mshidumdf.sys [12288 2019-12-07] (Microsoft Corporation)
S2 MsLldp; C:\Windows\System32\drivers\mslldp.sys [78848 2019-12-07] (Microsoft Corporation)
S3 NativeWifiP; C:\Windows\System32\DRIVERS\nwifi.sys [740864 2021-04-09] (Microsoft Corporation)
S1 NdisCap; C:\Windows\System32\drivers\ndiscap.sys [54272 2019-12-07] (Microsoft Corporation)
S3 NdisImPlatform; C:\Windows\System32\drivers\NdisImPlatform.sys [135168 2021-04-09] (Microsoft Corporation)
S2 Ndu; C:\Windows\System32\drivers\Ndu.sys [131584 2019-12-07] (Microsoft Corporation)
S2 PEAUTH; C:\Windows\System32\drivers\peauth.sys [822784 2021-04-09] (Microsoft Corporation)
S3 PNPMEM; C:\Windows\System32\drivers\pnpmem.sys [17408 2019-12-07] (Microsoft Corporation)
S3 QWAVEdrv; C:\Windows\system32\drivers\qwavedrv.sys [53248 2019-12-07] (Microsoft Corporation)
S3 rdpbus; C:\Windows\System32\drivers\rdpbus.sys [28672 2019-12-07] (Microsoft Corporation)
S3 RDPDR; C:\Windows\System32\drivers\rdpdr.sys [169984 2021-04-09] (Microsoft Corporation)
S3 RFCOMM; C:\Windows\System32\drivers\rfcomm.sys [213504 2019-12-07] (Microsoft Corporation)
S3 rhproxy; C:\Windows\System32\drivers\rhproxy.sys [115712 2019-12-07] (Microsoft Corporation)
S2 rspndr; C:\Windows\System32\drivers\rspndr.sys [89088 2019-12-07] (Microsoft Corporation)
S3 scfilter; C:\Windows\System32\DRIVERS\scfilter.sys [44032 2021-04-09] (Microsoft Corporation)
S3 smbdirect; C:\Windows\System32\DRIVERS\smbdirect.sys [172544 2019-12-07] (Microsoft Corporation)
S3 spaceparser; C:\Windows\System32\drivers\spaceparser.sys [26624 2019-12-07] (Microsoft Corporation)
S3 Synth3dVsc; C:\Windows\System32\drivers\Synth3dVsc.sys [6656 2021-04-09] (Microsoft Corporation)
S2 tcpipreg; C:\Windows\System32\drivers\tcpipreg.sys [54784 2019-12-07] (Microsoft Corporation)
S3 TsUsbFlt; C:\Windows\System32\drivers\tsusbflt.sys [66560 2019-12-07] (Microsoft Corporation)
S3 TsUsbGD; C:\Windows\System32\drivers\TsUsbGD.sys [37888 2019-12-07] (Microsoft Corporation)
S3 tsusbhub; C:\Windows\System32\drivers\tsusbhub.sys [134656 2021-04-09] (Microsoft Corporation)
S3 tunnel; C:\Windows\System32\drivers\tunnel.sys [129024 2019-12-07] (Microsoft Corporation)
S3 UcmCx0101; C:\Windows\System32\Drivers\UcmCx.sys [166400 2021-04-09] (Microsoft Corporation)
S3 UcmTcpciCx0101; C:\Windows\System32\Drivers\UcmTcpciCx.sys [188416 2019-12-07] (Microsoft Corporation)
S3 UcmUcsiAcpiClient; C:\Windows\System32\drivers\UcmUcsiAcpiClient.sys [36864 2019-12-07] (Microsoft Corporation)
S3 UcmUcsiCx0101; C:\Windows\System32\Drivers\UcmUcsiCx.sys [113152 2021-04-09] (Microsoft Corporation)
S3 usbaudio2; C:\Windows\System32\drivers\usbaudio2.sys [260608 2019-12-07] (Microsoft Corporation)
S3 usbcir; C:\Windows\System32\drivers\usbcir.sys [107520 2019-12-07] (Microsoft Corporation)
S3 usbprint; C:\Windows\System32\drivers\usbprint.sys [35328 2019-12-07] (Microsoft Corporation)
S3 VirtualRender; C:\Windows\System32\DriverStore\FileRepository\vrd.inf_amd64_81fbd405ff2470fc\vrd.sys [11264 2019-12-07] (Microsoft Corporation)
S3 vwifibus; C:\Windows\System32\drivers\vwifibus.sys [29184 2019-12-07] (Microsoft Corporation)
S1 vwififlt; C:\Windows\System32\drivers\vwififlt.sys [77824 2019-12-07] (Microsoft Corporation)
S3 wcnfs; C:\Windows\system32\drivers\wcnfs.sys [93184 2021-04-09] (Microsoft Corporation)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [46688 2019-12-07] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)
S0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [350136 2019-12-07] (Microsoft Windows -> Microsoft Corporation)
S3 wdiwifi; C:\Windows\System32\DRIVERS\wdiwifi.sys [958976 2021-04-09] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [54200 2019-12-07] (Microsoft Windows -> Microsoft Corporation)
S3 WinNat; C:\Windows\System32\drivers\winnat.sys [259584 2021-04-09] (Microsoft Corporation)
S3 WINUSB; C:\Windows\System32\drivers\WinUSB.SYS [107008 2019-12-07] (Microsoft Corporation)
S3 WudfPf; C:\Windows\System32\drivers\WudfPf.sys [136192 2019-12-07] (Microsoft Corporation)
S3 WUDFRd; C:\Windows\System32\drivers\WUDFRd.sys [315392 2019-12-07] (Microsoft Corporation)
S3 WUDFWpdFs; C:\Windows\system32\DRIVERS\WUDFRd.sys [315392 2019-12-07] (Microsoft Corporation)
S3 xboxgip; C:\Windows\System32\drivers\xboxgip.sys [329216 2021-04-09] (Microsoft Corporation)
S3 xinputhid; C:\Windows\System32\drivers\xinputhid.sys [51712 2021-04-09] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One month (created) (All) =========

(If an entry is included in the fixlist, the file/folder will be moved.)

2021-08-21 21:20 - 2021-08-21 21:20 - 000000000 ____D C:\FRST
2021-08-21 21:17 - 2021-08-21 21:17 - 000000000 _____ C:\Recovery.txt
2021-08-21 19:11 - 2021-08-21 18:14 - 000000000 ____D C:\Windows\Panther
2021-08-21 18:25 - 2021-08-21 18:25 - 000003376 _____ C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1367117104-1112946741-3264167154-1001
2021-08-21 18:25 - 2021-08-21 18:25 - 000000000 ___RD C:\Users\Tom\OneDrive
2021-08-21 18:20 - 2021-08-21 18:20 - 000000000 ____D C:\ProgramData\Microsoft OneDrive
2021-08-21 18:19 - 2021-08-21 18:27 - 000795738 _____ C:\Windows\System32\PerfStringBackup.INI
2021-08-21 18:19 - 2021-08-21 18:24 - 000000000 ____D C:\Users\Tom\AppData\Local\Packages
2021-08-21 18:19 - 2021-08-21 18:24 - 000000000 ____D C:\ProgramData\Packages
2021-08-21 18:19 - 2021-08-21 18:19 - 000002356 _____ C:\Users\Tom\Desktop\Microsoft Edge.lnk
2021-08-21 18:19 - 2021-08-21 18:19 - 000000000 __RHD C:\Users\Public\AccountPictures
2021-08-21 18:19 - 2021-08-21 18:19 - 000000000 ___RD C:\Users\Tom\3D Objects
2021-08-21 18:19 - 2021-08-21 18:19 - 000000000 ____D C:\Users\Tom\AppData\Roaming\Adobe
2021-08-21 18:19 - 2021-08-21 18:19 - 000000000 ____D C:\Users\Tom\AppData\Local\VirtualStore
2021-08-21 18:19 - 2021-08-21 18:19 - 000000000 ____D C:\Users\Tom\AppData\Local\Publishers
2021-08-21 18:19 - 2021-08-21 18:19 - 000000000 ____D C:\Users\Tom\AppData\Local\ConnectedDevicesPlatform
2021-08-21 18:17 - 2021-08-21 18:25 - 000000000 ____D C:\users\Tom
2021-08-21 18:17 - 2021-08-21 18:17 - 000000020 ___SH C:\Users\Tom\ntuser.ini
2021-08-21 18:16 - 2021-08-21 18:16 - 000000000 ____D C:\Windows\CSC
2021-08-21 18:14 - 2021-08-21 18:14 - 000000000 _SHDL C:\Documents and Settings
2021-08-21 18:14 - 2021-04-09 14:42 - 002877440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PrintConfig.dll
2021-08-21 18:12 - 2021-08-21 18:23 - 000000006 ____H C:\Windows\Tasks\SA.DAT
2021-08-21 18:12 - 2021-08-21 18:12 - 000003622 _____ C:\Windows\System32\Tasks\MicrosoftEdgeUpdateTaskMachineUA
2021-08-21 18:12 - 2021-08-21 18:12 - 000003498 _____ C:\Windows\System32\Tasks\MicrosoftEdgeUpdateTaskMachineCore
2021-08-21 18:12 - 2021-08-21 18:12 - 000000000 ____H C:\Windows\System32\Drivers\Msft_User_WpdFs_01_11_00.Wdf
2021-08-21 18:12 - 2021-08-21 18:12 - 000000000 ____D C:\Windows\System32\SleepStudy
2021-08-21 18:12 - 2021-08-21 18:12 - 000000000 ____D C:\Windows\System32\Drivers\wd
2021-08-21 18:12 - 2021-08-21 18:12 - 000000000 ____D C:\Windows\ServiceProfiles
2021-08-21 18:11 - 2021-08-21 18:23 - 000008192 ___SH C:\DumpStack.log.tmp
2021-08-21 18:11 - 2021-08-21 18:12 - 000258136 _____ C:\Windows\System32\FNTCACHE.DAT

==================== One month (modified) ==================

(If an entry is included in the fixlist, the file/folder will be moved.)

2021-08-21 21:17 - 2019-12-07 10:13 - 000000000 ____D C:\Windows\INF
2021-08-21 19:11 - 2019-12-07 10:14 - 000028672 _____ C:\Windows\System32\config\BCD-Template
2021-08-21 18:26 - 2019-12-07 10:14 - 000000000 ____D C:\ProgramData\USOPrivate
2021-08-21 18:24 - 2019-12-07 10:14 - 000000000 ___HD C:\Program Files\WindowsApps
2021-08-21 18:24 - 2019-12-07 10:14 - 000000000 ____D C:\Windows\ServiceState
2021-08-21 18:24 - 2019-12-07 10:14 - 000000000 ____D C:\Windows\AppReadiness
2021-08-21 18:23 - 2019-12-07 10:14 - 000000000 ___RD C:\Windows\PrintDialog
2021-08-21 18:23 - 2019-12-07 10:14 - 000000000 ____D C:\Windows\System32\WinBioDatabase
2021-08-21 18:23 - 2019-12-07 10:14 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2021-08-21 18:23 - 2019-12-07 10:03 - 000000000 ____D C:\Windows\CbsTemp
2021-08-21 18:21 - 2019-12-07 10:03 - 000262144 _____ C:\Windows\System32\config\BBI
2021-08-21 18:19 - 2019-12-07 10:14 - 000000000 ___RD C:\Windows\ImmersiveControlPanel
2021-08-21 18:16 - 2019-12-07 15:49 - 000000000 ____D C:\Windows\System32\FxsTmp
2021-08-21 18:12 - 2019-12-07 10:14 - 000000000 ____D C:\Windows\appcompat
2021-08-21 18:12 - 2019-12-07 10:03 - 000032768 _____ C:\Windows\System32\config\ELAM

==================== KnownDLLs (Whitelisted) =========================


==================== SigCheck ============================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\dnsapi.dll => MD5 is legit
C:\Windows\SysWOW64\dnsapi.dll => MD5 is legit
C:\Windows\System32\dllhost.exe => MD5 is legit
C:\Windows\SysWOW64\dllhost.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== Association (Whitelisted) =============


==================== Restore Points  =========================


==================== Memory info ===========================

Percentage of memory in use: 7%
Total physical RAM: 16348.64 MB
Available physical RAM: 15178.45 MB
Total Virtual: 16348.64 MB
Available Virtual: 15229.82 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:223.02 GB) (Free:188.13 GB) NTFS
Drive d: (Transcend) (Removable) (Total:3.73 GB) (Free:1.88 GB) FAT32
Drive f: () (Fixed) (Total:0.5 GB) (Free:0.08 GB) NTFS
Drive x: (Boot) (Fixed) (Total:0.49 GB) (Free:0.49 GB) NTFS
Drive y: (Rezerviran sistem) (Fixed) (Total:0.05 GB) (Free:0.02 GB) NTFS ==>[system with boot components (obtained from drive)]


==================== MBR & Partition Table ====================

==========================================================
Disk: 0 (MBR Code: Windows 7/8/10) (Size: 223.6 GB) (Disk ID: 4EF9B57E)
Partition 1: (Active) - (Size=50 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=223 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=509 MB) - (Type=27)

==========================================================
Disk: 1 (Protective MBR) (Size: 3.7 GB) (Disk ID: 00000000)

Partition: GPT.
==================== End of FRST.txt ========================

[JSntgRvr]

It must be hardware related as there are no problems in that log.

 

Question:

 

Does the computer freeze all the time?

[Andro]

Most of the time yes, but not every single time

[JSntgRvr]

When you are able to boot into Windows, run msconfig. The Configuration Utility will be displayed. Select the Services tab, put a check mark on Hide Microsoft Services, and disable all what is left on the tab. Select the Startup tab, click to bring the Task Manager. Disable all applications therein. Click on Apply, then on OK. Restart the computer.

 

The computer will boot on a Clean Boot Mode. This is done to troubleshoot devices and applications that may be in conflict with Windows.

 

Let me know if the computer freezes in this mode.

[Andro]

When I put a check mark on Hide Microsoft Services, there is nothing left to disable so I can't click on apply because it's unavailable, only ok button is (please check photo). Under task manager I can disable all.

Attached Thumbnails

• 

Edited by Andro, 22 August 2021 - 07:56 AM.

[JSntgRvr]

There seems that there are no services left when you check "Hide Microsoft Services", in that case it should be Normal that the Apply button is greyed. Did you tested the computer without applications? Any improvement?

 

Run devmgmt.msc. Are there any device with an Exclamation sign over a Yellow background?

[Andro]

There seems that there are no services left when you check "Hide Microsoft Services", in that case it should be Normal that the Apply button is greyed. Did you tested the computer without applications? Any improvement?

I did, no improvement.

 

Run devmgmt.msc. Are there any device with an Exclamation sign over a Yellow background?

 

No exclamation signs.

[JSntgRvr]

Can you run FRST64 in Normal Mode? If you do, scan and post its reports.

[Andro]

Needed 5 attempts before I could boot into Windows so here r both logs

Attached Files

•  FRST.txt   8.84KB   147 downloads
•  Addition.txt   12.84KB   154 downloads

[JSntgRvr]

There is no indication of a problem. You must Activate the Copy of Windows to be able to receive Updates. Chances are that by updating current devices drivers the situation may go away, specially a BIOS update. There is nothing else we can do thru software from here.

 

I wish you well.

 

Best regards.

[Andro]

Windows activation is not a problem, problem is if updates won't help . Since his PC is old, can u give me some advice where to find those driver updates (beside device manager), especially for BIOS before I say goodbye ?

 

What should I do if updating doesn't help, replace mobo ?

[JSntgRvr]

 

OK.  It's a Gigabyte motherboard 970A-DS3P which is mostly what I needed to know.  There is a newer BIOS but it says Beta so I think we will wait on trying to update it.

 

Probably the best thing to try is to Clear the CMOS.  This will put the BIOS back to the default values.  Shut it down, unplug it and open the case.  There are a pair of pins on the motherboard with the label: CLR_CMOS

They are just behind the 6 SATA connectors and just above the F connector.  See page 11 in the manual.  Available at:

https://www.gigabyte...#support-manual

(I'm looking at the English version).  Use a screwdriver or piece of wire or a jumper and short the pins together for 3 seconds.  When you put it back together and power it up it may want you to set the clock and load defaults.

 

Always turn off your computer and unplug the power cord from the power outlet before clearing the CMOS values.
•• After system restart, go to BIOS Setup to load factory defaults (select Load Optimized Defaults) or manually
configure the BIOS settings (refer to Chapter 2, "BIOS Setup," for BIOS configurations).

 

 

 

I don't know how feasible may be to update the BIOS as seems you have the latest.

 

Once you computer is Active, Windows Updates will bring in the Updates you need. I went through Gigabytes website and was not able to find any helpful information.

[Andro]

Ok, thanks a lot for your time and all effort u put in solving this case. I will find some expert. talk to him and, if needed, replace the motherboard.

 

Much of success in further work

 

RKinner, thank u as well !

 

Kind regards