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New Laptop. Canít get out of S mode

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#1
Athena28

Athena28

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Hi. I try to get out & it just says working on it for hours. Any idea how to do this as I need to be able to use firefox and chrome and it wont let me in S mode?
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#2
DR M

DR M

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Hi, Athena28.

 

Have you tried these instructions by Microsoft?

 

Switching out of S mode in Windows 10 (microsoft.com)


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#3
Athena28

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Hi DR M. Yes unfortunately, it sits there saying “working on it” for hours.
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#4
DR M

DR M

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Try try this first:

  • Open Settings.
  • Go to Apps & Features and look for the Microsoft Store app.
  • Click on it and choose Advanced options.
  • Find the Reset button and hit it.
  • After the process finishes, reboot your device from the Start menu and retry to get out of S mode, following the steps in the Microsoft page.

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#5
Athena28

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Thanks, Dr M., I will try that.
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