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The computer is running GREAT!!!! Thank you thank you THANK YOU! You guys are truly amazing!
and also REALLY sorry for the delay. I try to respond within 24-48 hours. Work is killing me at the moment. Thank you again! My home computer works great now!!
Glad to hear that the computer is running good!
The only remaining thing about your computer is its upgrade. You are running in version 20H2, while the latest version is 21H1.
If you want to upgrade now:
If you don't want to upgrade now, let me know to give you the final instructions for removing the tools we used and setting a new restore point.
Well done, Krueg9651!
Something you would like to consider now or in the future:
You have only 4GB RAM installed and around 87% is in use. This doesn't help a lot in regards of your computer functionality. Here you can run a free RAM wizard to determine which RAM is compatible with your motherboard. You download and run a small program, which will scan your computer and then recommend compatible RAM. You don't have to buy from them, but you can find out how much RAM the computer can accept. You can add RAM at any time you want/decide.
And now, let's finish it!
The following tool will remove the tools we used as well as reset system restore points:
Download KpRm by kernel-panik and save it to your desktop.
Now your computer is clean, here are some final tips about your computer's security from now on:
Some of the following, are from Klein's (2005) article, So how did I get infected in the first place. Since then, the article has been reproduced or linked to in dozens of locations. As a result, many malware experts have continued updating it, to include current operating systems and software program information. My source is Security Garden, and I marked for you the following:
1. Keep your Windows updated!
It is important always to keep current with the latest security fixes from Microsoft. This can patch many of the security holes through which attackers can infect your computer.
2. Update 3rd Party Software Programs
Third Party software programs have long been targets for malware creators. It has been stated that "Adobe’s Reader and Flash and all versions of Java are together responsible for a total of 66 percent of the vulnerabilities in Windows systems exploited by malware.'' It's important to keep everything updated.
3. Update the browsers you use
Many malware infections install themselves by exploiting security holes in the Internet browser that you use. So... Keep them updated.
4. Be careful about what you download and what you open!
5. Avoid questionable web sites!
Visit web sites that are trustworthy and reputable. Many disreputable sites will attempt to install malware on your system through "drive-by" exploits just by visiting the site in your browser. Lyrics sites, free software sites (especially ones that target young children), cracked software sites, and pornography sites are some of the worst offenders. Also, never give out personal information of any sort online or click "OK" to a pop-up unless it is signed by a reputable company and you know what it is.
6. Registry cleaners/driver boosters/system optimizers
I do not recommend registry cleaners, system optimizers, driver boosters and the like. It is your computer and certainly your choice. However, please consider that modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. With registry cleaner and system optimization software programs, the potential is ever present to cause more problems than they claim to fix. Do note, however, that Microsoft does not support the use of registry cleaners. See Microsoft support policy for the use of registry cleaning utilities.
7. PC means personal computer!
Don't give access to your computer to friends or family who appear to be clueless about what they are doing.
8. Back-up your work!
Make back-ups of your personal files frequently. You never know when you'll have to reformat and start from scratch. You can always reformat and reinstall programs, but you cannot replace your data if you haven't made backups.
9. Must-Have Software
An anti-virus and an anti-spyware program is a necessity for the security of your computer. Be sure that you keep them updated, and that real time protection is enabled. You have now the built-in Windows 10 antivirus, Windows Defender. Together with Malwarebytes, if you run it occasionally as an on-demand scanner, depending on how often you use your computer, can keep you safe.
Happy safe computing.
I'm glad I was able to help you.
is there anything particular on my computer you would recommend me delete considering 87% in use?
This has nothing to do with the storage capacity. It has to do with RAM. You have to check how much RAM can get the computer (from the link I provided to you), buy (from where do you want) and insert it in the computer. If you don't feel comfortable to open the computer, you can take it to a technician to insert it in.
you have been incredible!!! Thank you so much!!!
You are very welcome.
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