I am currently at windows 10 setup and Im at the making sure you are ready to install screen, And have been here for about 10 minutes. I shall report progress (I hope)
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As per my reply #56 then Jim; upgrade the other computer first. at least that way we know if it is a problem with this computer + you have the joy of having another computer to use.
It worked! My wifes computer is now successfully upgraded to Windows 10.
Sorry Jim but a bit lost, do you mean the Acer Aspire E1-532-4629 laptop running Windows 7 Home Edition from your OP, either way I am pleased
No problem Jim, one down, one to go
Need to refresh the brain, can you post a Speccy url for your notebook + a screenshot of your disk manager;
Here's the Speccy
What we can see in Speccy;
Windows 7 has been having problems updating for a long time,
The HDD is formatted in NTFS.
There looks to be a recovery partition on the HDD. (Screenshot shows it).
Just a fyi, I wasn`t aware that it was your notebook that the ISO would not work on, I thought it was the Acer, with this in mind can you please confirm whether or not it is the Toshiba that you get the messed up install screen when you try using the ISO.
Edit to add:
No problem, I know where we are up to now
The Toshiba has the problem with both the normal upgrade to windows 10, and also trying to use the windows.ISO file.
A Windows OS that will not do normal updates cannot be upgraded to a newer OS, it must be fully up to date first.
The ISO not working for a clean install could be because the ISO was created on a computer using UEFI, your notebooks HDD as was mentioned previously is formatted to NTFS.
First things first;
will my Windows 7 back up work?
Please explain what you mean.
Photos, videos and documents etc should open ok in Windows 10 but any programs have to be reinstalled.
If the back up to which you refer is on the external USB HDD, connect the drive to the Acer to see if you can access your personal data.
You are welcome btw
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