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Blank Blue Screen on startup Windows 7 Home Edition Repair (Resolved)


Best Answer JimSellers , 20 November 2021 - 01:58 PM

BRAVO BRAVO Phillpower2 After eight pages of your patience and guidance I have two computers fixed and two computers upgraded to windows 10. I cannot tell you how amazed and how grateful I am. Th... Go to the full post »


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#61
JimSellers

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I am on as administrator through method three. (Method one, no local users and groups to select, Method two, no secpol.msc found)
I am currently at windows 10 setup and Im at the making sure you are ready to install screen, And have been here for about 10 minutes. I shall report progress (I hope)

Cheers, Jim
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#62
JimSellers

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Almost 5 hours later and still making sure you were ready to install screen is still showing.

Cheers, Jim
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#63
JimSellers

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No change. Still showing making sure youre ready to install. I am going to close out of that so I can use the computer.
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#64
phillpower2

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As per my reply #56 then Jim; upgrade the other computer first. at least that way we know if it is a problem with this computer + you have the joy of having another computer to use.


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#65
JimSellers

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OK, I am updating my wife’s computer. I hope this one goes effortlessly.

Thanks, Jim
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#66
phillpower2

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:thumbsup:


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#67
JimSellers

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It worked! My wifes computer is now successfully upgraded to Windows 10. I shall try to re-populate it with the stuff that I got off the drive using Puppy. Thanks very much indeed for all the guidance.

Cheers, Jim
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#68
phillpower2

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It worked! My wifes computer is now successfully upgraded to Windows 10.

 

 

Sorry Jim but a bit lost, do you mean the Acer Aspire E1-532-4629 laptop running Windows 7 Home Edition from your OP, either way I am pleased  :)


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#69
JimSellers

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Yes, I shouldve made that clearer. It is the Acer aspire upgraded to windows 10 that is working fine. Still no luck getting windows 10 on mine. When that does finally work well I be able to use my Windows 7 back-up to restore my files into the windows 10 upgrade? Thanks again for all the help.

Cheers, Jim
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#70
phillpower2

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No problem Jim, one down, one to go  :)

 

Need to refresh the brain, can you post a Speccy url for your notebook + a screenshot of your disk manager;

 

1. Click on the Start button and then choose Control Panel.
2. Click on the System and Security link.
Note: If you're viewing the Large icons or Small iconsview of Control Panel, you won't see this link so just click on the Administrative Tools icon and skip to Step 4.
3. In the System and Security window, click on the Administrative Tools heading located near the bottom of the window.
4. In the Administrative Tools window, double-click on the Computer Management icon.
5. When Computer Management opens, click on Disk Management on the left side of the window, located under Storage.
After a brief loading period, Disk Management should now appear on the right side of the Computer Management window.
 
Note: If you don't see Disk Management listed, you may need to click on the |> icon to the left of the Storage icon.
 To capture and post a screenshot;
 
Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.
 
Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

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#71
JimSellers

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Here's the Speccy

http://speccy.pirifo...ZL2fursfynz6Koz

 

 

Attached Thumbnails

  • Disk Mgt. Laptop.jpg

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#72
phillpower2

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What we can see in Speccy;

 

Windows 7 has been having problems updating for a long time,

 

The HDD is formatted in NTFS.

 

There looks to be a recovery partition on the HDD. (Screenshot shows it).

 

Just a fyi, I wasn`t aware that it was your notebook that the ISO would not work on, I thought it was the Acer, with this in mind can you please confirm whether or not it is the Toshiba that you get the messed up install screen when you try using the ISO.

 

Edit to add:

 

Power Profile
Active power scheme: High performance
Hibernation: Enabled
Turn Off Monitor after: (On AC Power): 20 min
Turn Off Monitor after: (On Battery Power): 3 min
Turn Off Hard Disk after: (On AC Power): 20 min
Turn Off Hard Disk after: (On Battery Power): 20 min
Suspend after: (On AC Power): Never
Suspend after: (On Battery Power): 5 min
Screen saver: Disabled
 
Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.
 
Change all the other settings to Never while you are working on this.

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#73
JimSellers

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Sorry for the confusion. The Acer is upgraded to windows 10 through the normal method. It was not necessary to use Windows.ISO for that one. A victory there, and thanks very much to you.
The Toshiba has the problem with both the normal upgrade to windows 10, and also trying to use the windows.ISO file.

I redid the power options as you suggested. It would be great if we could make it do the upgrade to windows 10 through the normal method, but if we cant and have to use the windows.iso, will my Windows 7 back up work? Thanks very much again.

Cheers, Jim
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#74
phillpower2

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No problem, I know where we are up to now  :thumbsup:

 

The Toshiba has the problem with both the normal upgrade to windows 10, and also trying to use the windows.ISO file.

 

 

A Windows OS that will not do normal updates cannot be upgraded to a newer OS, it must be fully up to date first.

 

The ISO not working for a clean install could be because the ISO was created on a computer using UEFI, your notebooks HDD as was mentioned previously is formatted to NTFS.

 

First things first;

 

 will my Windows 7 back up work? 

 

 

Please explain what you mean.

 

Photos, videos and documents etc should open ok in Windows 10 but any programs have to be reinstalled.

 

If the back up to which you refer is on the external USB HDD, connect the drive to the Acer to see if you can access your personal data.

 

You are welcome btw  :)


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#75
JimSellers

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The windows.ISO file that is on my thumb drive was downloaded using the Acer before it was upgraded to windows 10. I think it is correct that the hard drive on the Acer is and always has been NTFS.

I didnt have a back up for the Acer. I transferred the data from the folder Valerie that I extracted to the external hard drive using Puppy, and so far, that seems to be working fine. The back up I am referring to is a current one for the Toshiba, which of course was made using Windows back up on Windows 7. I understand that I will have to reload programs after a clean install of windows 10 from windows.ISO. The windows back up on Windows 7 is a bunch of zip files. I wonder if I can use that windows back up on windows 10, or if I should download the documents, photos etc. separately before installing windows 10. I attached the external hard drive on which I had my Toshiba back ups to the Acer, and it sees the back ups and also other files that I downloaded to it. When I did the Toshiba back up to this hard drive it did not do the system image because it said it was not formatted to NTFS. Even so it did the back up and I can restore files from it. I can copy files to it and retrieve them. I hope this helps.

Cheers, Jim
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