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hp 650 g2 sound out

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i think i may have a hardware problem can anyone tell me if there is a way of checking my sound card in my hp 650 g2 without dismantling. i have tried all software methods and dxdiag which says i have no sound device reguards john.

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Search for

device manager

hit Enter

Click on the arrow in front of Sound, Video & Game Controllers


Do you see your HD Audio device?  Might be called Conexant HD Audio Device.  If so then right click on it and select Properties.

Does it say it is working?


If it's not there, not working or if there are any devices with yellow flags or Unknown Devices:


Go to



Download, Save and install by right clicking and Run As Admin:


Under Driver Chipset:


Intel Chipset Installation Utility

Under Driver Audio:

Conexant HD Audio Driver




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