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Launching Chrome crashes PC

Started by northwalian1 , Oct 29 2021 06:43 AM

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#1
northwalian1
Posted 29 October 2021 - 06:43 AM

northwalian1

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Hello,
 
The recent Chrome updates are causing my Windows 8.1 64bit PC to freeze, no blue screen or anything, just unresponsive.
It will launch in safe mode though.
Any advice is welcome.
Please see the debug log.
 
Thanks

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#2
zep516
Posted 29 October 2021 - 08:11 AM

zep516

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Hello northwalian1, 

 

Some thoughts in the link below for you if you haven't already tried them.

 

https://www.minitool...windows-10.html


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#3
northwalian1
Posted 29 October 2021 - 09:21 AM

northwalian1

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Hi

 

Thanks for the link  but still no go.

 

I tried to  add -no-sandbox to the shortcut but it wouldn't be accepted.

 

Then rebooted to safe mode and disabled the sandbox in chrome settings, rebooted, launched chrome and system froze again.

 

I'd already tried the other options.

 

Thanks


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#4
zep516
Posted 29 October 2021 - 09:33 AM

zep516

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Maybe the event viewer has a hint as to what is going on..

 

How to use Event Viewer in Windows (blackbaud.com)


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#5
northwalian1
Posted 29 October 2021 - 10:13 AM

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Could it be event id 11 Wininit which shows up a lot - no idea what it means though.

 

Thanks


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#6
zep516
Posted 29 October 2021 - 10:24 AM

zep516

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Try this when time permits.  I need to run out for a while and will be back later.

 

Please download MiniToolBox http://download.blee...MiniToolBox.exe and run it.
 
Checkmark following boxes:
 
  •  
  • Flush DNS
  • content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
  • List Restore Points
 
Click Go and post the result.
 
I'll look at the results

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#7
northwalian1
Posted 29 October 2021 - 11:42 AM

northwalian1

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Thanks for the assistance

 

 

MiniToolBox by Farbar  Version: 17-06-2016

Ran by Dyfan (administrator) on 29-10-2021 at 18:38:45
Running from "C:\Users\Dyfan\Desktop"
Microsoft Windows 8.1  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe GbE Family Controller = Ethernet (Connected)
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/29/2021 10:56:46 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/28/2021 10:53:28 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/27/2021 11:00:46 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8
 
Error: (10/27/2021 10:41:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: AI Suite II.exe, version: 2.0.0.0, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19724, time stamp: 0x5ec50c3e
Exception code: 0x0eedfade
Fault offset: 0x000156e8
Faulting process ID: 0x8f0
Faulting application start time: 0xAI Suite II.exe0
Faulting application path: AI Suite II.exe1
Faulting module path: AI Suite II.exe2
Report ID: AI Suite II.exe3
Faulting package full name: AI Suite II.exe4
Faulting package-relative application ID: AI Suite II.exe5
 
Error: (10/27/2021 10:27:14 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/26/2021 08:14:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (10/26/2021 08:13:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (10/26/2021 05:54:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (10/26/2021 09:21:36 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/24/2021 10:53:35 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
 
System errors:
=============
Error: (10/29/2021 05:25:02 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4
 
Error: (10/29/2021 05:00:34 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 16:59:56 on ‎29/‎10/‎2021 was unexpected.
 
Error: (10/29/2021 04:02:33 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 16:01:24 on ‎29/‎10/‎2021 was unexpected.
 
Error: (10/29/2021 03:59:52 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/29/2021 03:59:29 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/29/2021 03:58:28 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/29/2021 03:58:19 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/29/2021 03:58:02 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/29/2021 03:57:28 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/29/2021 03:56:12 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
 
Microsoft Office Sessions:
=========================
Error: (10/29/2021 10:56:46 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/28/2021 10:53:28 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/27/2021 11:00:46 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8
 
Error: (10/27/2021 10:41:26 AM) (Source: Application Error)(User: )
Description: AI Suite II.exe2.0.0.000000000KERNELBASE.dll6.3.9600.197245ec50c3e0eedfade000156e88f001d7cb16cd7ea0b7C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exeC:\WINDOWS\SYSTEM32\KERNELBASE.dll0d3a12fe-370a-11ec-83d3-50465db36e87
 
Error: (10/27/2021 10:27:14 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/26/2021 08:14:01 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
Error: (10/26/2021 08:13:56 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
Error: (10/26/2021 05:54:10 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
Error: (10/26/2021 09:21:36 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/24/2021 10:53:35 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
 
=========================== Installed Programs ============================
 
4K Video Downloader (HKLM\...\{19BDF435-8F4A-4AFC-80AE-AF007BD67A8E}) (Version: 4.18.3.4530 - Open Media LLC) Hidden
4K Video Downloader (HKLM-x32\...\{86b588ff-78bb-4251-85d5-56f2450b123a}) (Version: 4.14.2.4070 - Open Media LLC)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 5.00 - Advanced Micro Devices, Inc.)
ANT Drivers Installer x64 (HKLM\...\{A894FC56-6753-44E0-AC2E-D7BEFC8E7B24}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Ant Video downloader (Native messaging host) (HKLM-x32\...\{73CE6109-2EA1-4EF8-9C30-B56E05C200E4}) (Version: 4.9 - Ant.com)
Apple Application Support (32-bit) (HKLM-x32\...\{9738288C-21BC-4F54-AB4F-72F059339376}) (Version: 8.6 - Apple Inc.)
Asmedia USB Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.43.1 - Asmedia Technology)
ASUS Boot Setting (HKLM-x32\...\{7AAE9187-C24F-4073-A951-36C370E7A3A5}) (Version: 1.00.17 - ASUSTeK Computer Inc.)
AudioMuxer 0.9.6.3 (HKLM-x32\...\{E62BDA87-5FD3-4A47-9CF1-F3B04C542713}_is1) (Version: 0.9.6.3 - Pl4yit)
AviSynth 2.6 (HKLM-x32\...\AviSynth) (Version: 2.6.0.6 - GPL Public release.)
calibre (HKLM-x32\...\{2E4F4E6C-9196-4A8B-AA7B-5462E2DC4E40}) (Version: 5.29.0 - Kovid Goyal)
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.1.1 - Canon Inc.)
Canon MP Navigator EX 3.0 (HKLM-x32\...\MP Navigator EX 3.0) (Version:  - )
Canon MP560 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP560_series) (Version:  - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.86 - Piriform)
Chocolatey GUI (HKLM-x32\...\{82625F53-7406-4E91-A496-A6EBF846FCB0}) (Version: 0.19.0.0 - Chocolatey)
CrystalDiskInfo 8.12.12 (HKLM\...\CrystalDiskInfo_is1) (Version: 8.12.12 - Crystal Dew World)
DarkAudacity 2.3.2 (HKLM-x32\...\DarkAudacity_is1) (Version: 2.3.2 - DarkAudacity Team)
dBpoweramp (HKLM-x32\...\dBpoweramp) (Version: Release 17.4 - Illustrate)
Direct Folders (HKLM\...\{E2023DF5-2FCF-4091-8038-53551AB5D8DB}) (Version: 4.0 - Code Sector)
Elevated Installer (HKLM-x32\...\{6D8B91FF-05DE-4BB6-A293-D6B29A58D9AF}) (Version: 7.9.1.0 - Garmin Ltd or its subsidiaries) Hidden
Everything 1.4.1.1009 (x64) (HKLM\...\Everything) (Version: 1.4.1.1009 - voidtools)
Exact Audio Copy 1.6 (HKLM-x32\...\Exact Audio Copy) (Version: 1.6 - Andre Wiethoff)
EZ CD Audio Converter (HKLM-x32\...\EZ CD Audio Converter) (Version: 9.5.1 - Poikosoft)
FFmpeg (Windows) for Audacity version 2.2.2 (HKLM-x32\...\{9C7E31E3-017F-434C-AC40-24431A354A1E}_is1) (Version: 2.2.2 - )
FFmpeg Batch AV Converter (64bit) (HKLM\...\FFBATCH_cv_is1) (Version: 2.5.4 - Eibolsoft)
FFmpeg v2.2.2 for Audacity - 64bit (HKLM\...\FFmpeg for Audacity_is1) (Version:  - )
File Renamer - Basic (HKLM-x32\...\File Renamer - Basic) (Version: 6.3 - Sherrod Computers)
foobar2000 v1.6.7 (HKLM-x32\...\foobar2000) (Version: 1.6.7 - Peter Pawlowski)
Garmin Express (HKLM-x32\...\{71FC830C-545C-4F34-AE68-4F3073D6AF8C}) (Version: 7.9.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{cb52ee1f-2988-4cef-bc1c-1daa567cdf88}) (Version: 7.9.1.0 - Garmin Ltd or its subsidiaries)
get_iplayer 3.27.1 (x64) (HKLM\...\get_iplayer_is1) (Version: 3.27.1 - The get_iplayer Contributors)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 95.0.4638.54 - Google LLC)
HandBrake 1.4.2 (HKLM-x32\...\HandBrake) (Version: 1.4.2 - )
iZotope RX 9 Audio Editor (HKLM\...\RX 9 Audio Editor_is1) (Version: 9.0.1 - iZotope)
Jackett (HKLM-x32\...\{C2A9FC00-AA48-4F17-9A72-62FBCEE2785B}_is1) (Version: 0.18.290.0 - Jackett)
Java 8 Update 311 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180311F0}) (Version: 8.0.3110.11 - Oracle Corporation)
JRiver Media Center 26 (64-bit) (HKLM\...\Media Center 26 (64-bit)) (Version: 26 - JRiver, Inc.)
Kaspersky Security Cloud (HKLM-x32\...\{4FC79BE9-AD63-46C0-9626-E4F6BCE6A976}) (Version: 21.3.10.391 - Kaspersky) Hidden
Kaspersky Security Cloud (HKLM-x32\...\InstallWIX_{4FC79BE9-AD63-46C0-9626-E4F6BCE6A976}) (Version: 21.3.10.391 - Kaspersky)
K-Lite Codec Pack 16.5.0 Standard (HKLM-x32\...\KLiteCodecPack_is1) (Version: 16.5.0 - KLCP)
MAAT DROffline MkII (HKLM\...\DROffline MkII_is1) (Version: 2.1.3 - MAAT)
MakeMKV v1.16.4 (HKLM-x32\...\MakeMKV) (Version: v1.16.4 - GuinpinSoft inc)
Microsoft .NET Runtime - 5.0.11 (x64) (HKLM-x32\...\{6f602f6c-621c-4ff0-afb8-1b774666115a}) (Version: 5.0.11.30523 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox (x64 en-US) (HKLM\...\Mozilla Firefox 93.0 (x64 en-US)) (Version: 93.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 93.0 - Mozilla)
Mp3tag v3.10 (HKLM-x32\...\Mp3tag) (Version: 3.10 - Florian Heidenreich)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 8.1.9 - Notepad++ Team)
Open-Shell (HKLM\...\{F4B6EE58-F183-4B0D-930B-4480673C0F5B}) (Version: 4.4.160 - The Open-Shell Team)
PerfectDisk Professional Business (HKLM\...\{C4E01CDC-0063-493C-B383-9C4FCF7A89F7}) (Version: 14.0.893 - Raxco Software Inc.)
Python 3.10.0 (64-bit) (HKCU\...\{21b42743-c8f9-49d7-b8b6-b5855317c7ed}) (Version: 3.10.150.0 - Python Software Foundation)
Python 3.10.0 Core Interpreter (64-bit) (HKLM\...\{B137EFE9-BD8A-4138-AC7F-360461C4EEAF}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Development Libraries (64-bit) (HKLM\...\{A8E320AF-B8C7-493C-97D8-6328C1CE721B}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Documentation (64-bit) (HKLM\...\{23A78F0F-0B41-497A-BB67-7E9AC3C20351}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Executables (64-bit) (HKLM\...\{D623791F-7EBA-4794-BF56-79D4CFC6BE65}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 pip Bootstrap (64-bit) (HKLM\...\{D545AFB9-E0E8-4B43-897A-0EB97ED46859}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Standard Library (64-bit) (HKLM\...\{BB3BA776-4C84-43FB-9CE6-5A37FFC23032}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Tcl/Tk Support (64-bit) (HKLM\...\{AE37C7FB-835D-4E31-851E-801D5C659A3E}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Test Suite (64-bit) (HKLM\...\{6B61C3C6-43DE-4D58-BDC4-76170C7C7C32}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Utility Scripts (64-bit) (HKLM\...\{578C5B87-CBE0-4720-90C0-46A917C4FE5C}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python Launcher (HKLM-x32\...\{463B0974-B1E1-401E-8F59-B0F9F81258E4}) (Version: 3.10.7581.0 - Python Software Foundation)
qBittorrent 4.3.8 (HKLM-x32\...\qBittorrent) (Version: 4.3.8 - The qBittorrent project)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.87.511.2021 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.8746.1 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 4.4.5 (HKLM\...\Revo Uninstaller Pro_is1) (Version: 4.4.5 - VS Revo Group)
ShareX (HKLM\...\82E6AC09-0FEF-4390-AD9F-0DD3F5561EFC_is1) (Version: 13.6.1 - ShareX Team)
Spek (HKLM-x32\...\{7CDF6754-F5A0-4F34-B589-197530FEF862}) (Version: 0.8.2 - Spek Project)
SpywareBlaster 6.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 6.0.0 - BrightFort LLC)
SumatraPDF (HKLM\...\SumatraPDF) (Version: 3.3.3 - Krzysztof Kowalczyk)
TeraCopy (HKLM\...\{952ED35A-74C3-4204-8F01-986D8711B41D}) (Version: 3.8.5 - Code Sector)
TreeSize Free V4.5.2 (HKLM-x32\...\TreeSize Free_is1) (Version: 4.5.2 - JAM Software)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.16 - VideoLAN)
VSO ConvertXToDVD 7 (HKLM-x32\...\{A021D003-6933-4EA4-B582-F1D0C3E52409}_is1) (Version: 7.0.0.69 - VSO Software)
Weiss Engineering Saracon (HKLM-x32\...\Saracon) (Version: 01.61-27 - )
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
WinRAR 6.02 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.02.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 7624.94 MB
Available physical RAM: 5117.69 MB
Total Virtual: 8840.94 MB
Available Virtual: 6236.52 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:118.9 GB) (Free:84.36 GB) NTFS
2 Drive d: (Black) (Fixed) (Total:931.51 GB) (Free:251.54 GB) NTFS
3 Drive e: (Maxtor) (Fixed) (Total:152.66 GB) (Free:42.18 GB) NTFS
5 Drive h: (Toshiba) (Fixed) (Total:2794.39 GB) (Free:347.85 GB) NTFS
6 Drive m: (New Volume) (Fixed) (Total:2794.39 GB) (Free:260.76 GB) NTFS
 
========================= Users: ========================================
========================= Restore Points ==================================
 
23-10-2021 08:32:29 Scheduled Checkpoint
26-10-2021 17:30:38 Driver Booster : Standard Dual Channel PCI IDE Controller
26-10-2021 17:43:41 Installed Asmedia USB Host Controller Driver.
26-10-2021 20:02:26 Removed Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
26-10-2021 20:02:56 Removed Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
 
**** End of log ****
 

  • 0

#8
zep516
Posted 29 October 2021 - 11:55 AM

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Error: (10/26/2021 08:14:01 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
Error: (10/26/2021 08:13:56 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
Error: (10/26/2021 05:54:10 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
I only see that for any Chrome related issue but only on 10/26 and nothing after that. So it may be meaningless and not related to the problem.
 
I search around for other information on the issue. And look the log over a bit more. May consult someone else too.
 
when the computer freezes do you have to power down to get out of the freeze ?

  • 0

#9
northwalian1
Posted 29 October 2021 - 12:23 PM

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No, I just use the reboot button on the front panel.

 

Thanks 


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#10
phillpower2
Posted 30 October 2021 - 03:41 AM

phillpower2

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 I just use the reboot button on the front panel.

 

 

Doing this will lead to Windows becoming corrupt.

 

It will launch in safe mode though.

 

 

Which suggests that something else that is running is causing the problem.

 

 

Kaspersky Security Cloud 

 

 

 

Is this the free or a paid for version, if free, create a new system restore point then uninstall Kaspersky, if paid for, make sure that you have a copy of the licence info kept somewhere safe then create a new system restore point then uninstall Kaspersky

 

Removal tool for Kaspersky here

 

Once Kaspersky has been correctly uninstalled, restart the PC, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.  

 

See how Chrome behaves after doing the above.


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#11
northwalian1
Posted 30 October 2021 - 08:07 AM

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 I just use the reboot button on the front panel.

 

 

Doing this will lead to Windows becoming corrupt.

 

It will launch in safe mode though.

 

 

Which suggests that something else that is running is causing the problem.

 

 

Kaspersky Security Cloud 

 

 

 

Is this the free or a paid for version, if free, create a new system restore point then uninstall Kaspersky, if paid for, make sure that you have a copy of the licence info kept somewhere safe then create a new system restore point then uninstall Kaspersky

 

Removal tool for Kaspersky here

 

Once Kaspersky has been correctly uninstalled, restart the PC, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.  

 

See how Chrome behaves after doing the above.

 

Hi,

 

Did all of the above and the scan quarantined a few things.

 

Haven't tried using Chrome yet - if the system freezes how should I restart as you say the reboot button will corrupt Windows.

 

Thanks

 


  • 0

#12
phillpower2
Posted 30 October 2021 - 08:41 AM

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Use the Windows restart option and be sure to have Windows own AV and Firewall updated and protecting your computer before posting back, there is no other way of doing what we are attempting to achieve or to determine if Kaspersky was the cause of the issue. 

 

Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.


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#13
northwalian1
Posted 30 October 2021 - 09:54 AM

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Hi,

 

After launching Chrome the system froze as before.

 

Thanks


  • 0

#14
phillpower2
Posted 30 October 2021 - 10:00 AM

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Time to uninstall and then reinstall Chrome.

 

Once done, restart, test and if the issue happens again post a new MTB log and Speccy url.

 

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

To publish a Speccy profile to the Web:

  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

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#15
northwalian1
Posted 30 October 2021 - 10:30 AM

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Hi, 

 

log and url

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Dyfan (administrator) on 30-10-2021 at 17:22:59
Running from "C:\Users\Dyfan\Desktop"
Microsoft Windows 8.1  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe GbE Family Controller = Ethernet (Connected)
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/30/2021 04:46:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: CCleaner64.exe, version: 5.86.0.9258, time stamp: 0x616eb335
Faulting module name: CCleaner64.exe, version: 5.86.0.9258, time stamp: 0x616eb335
Exception code: 0xc0000409
Fault offset: 0x0000000000c48ee5
Faulting process ID: 0x13c4
Faulting application start time: 0xCCleaner64.exe0
Faulting application path: CCleaner64.exe1
Faulting module path: CCleaner64.exe2
Report ID: CCleaner64.exe3
Faulting package full name: CCleaner64.exe4
Faulting package-relative application ID: CCleaner64.exe5
 
Error: (10/30/2021 11:47:40 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/29/2021 10:56:46 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/28/2021 10:53:28 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/27/2021 11:00:46 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8
 
Error: (10/27/2021 10:41:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: AI Suite II.exe, version: 2.0.0.0, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19724, time stamp: 0x5ec50c3e
Exception code: 0x0eedfade
Fault offset: 0x000156e8
Faulting process ID: 0x8f0
Faulting application start time: 0xAI Suite II.exe0
Faulting application path: AI Suite II.exe1
Faulting module path: AI Suite II.exe2
Report ID: AI Suite II.exe3
Faulting package full name: AI Suite II.exe4
Faulting package-relative application ID: AI Suite II.exe5
 
Error: (10/27/2021 10:27:14 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/26/2021 08:14:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (10/26/2021 08:13:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (10/26/2021 05:54:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
 
System errors:
=============
Error: (10/30/2021 05:20:29 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:18:32 on ‎30/‎10/‎2021 was unexpected.
 
Error: (10/30/2021 05:17:32 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:16:38 on ‎30/‎10/‎2021 was unexpected.
 
Error: (10/30/2021 05:15:08 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/30/2021 05:15:01 PM) (Source: DCOM) (User: Sinbad)
Description: 1084gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}
 
Error: (10/30/2021 05:15:01 PM) (Source: DCOM) (User: Sinbad)
Description: 1084gupdatem/comsvc{534F5323-3569-4F42-919D-1E1CF93E5BF6}
 
Error: (10/30/2021 05:14:53 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/30/2021 05:14:33 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/30/2021 05:14:24 PM) (Source: DCOM) (User: Sinbad)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (10/30/2021 05:14:19 PM) (Source: DCOM) (User: Sinbad)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (10/30/2021 05:14:19 PM) (Source: DCOM) (User: Sinbad)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
 
Microsoft Office Sessions:
=========================
Error: (10/30/2021 04:46:20 PM) (Source: Application Error)(User: )
Description: CCleaner64.exe5.86.0.9258616eb335CCleaner64.exe5.86.0.9258616eb335c00004090000000000c48ee513c401d7cda548841f87C:\Program Files\CCleaner\CCleaner64.exeC:\Program Files\CCleaner\CCleaner64.exe867a1f70-3998-11ec-83e5-50465db36e87
 
Error: (10/30/2021 11:47:40 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/29/2021 10:56:46 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/28/2021 10:53:28 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/27/2021 11:00:46 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8
 
Error: (10/27/2021 10:41:26 AM) (Source: Application Error)(User: )
Description: AI Suite II.exe2.0.0.000000000KERNELBASE.dll6.3.9600.197245ec50c3e0eedfade000156e88f001d7cb16cd7ea0b7C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exeC:\WINDOWS\SYSTEM32\KERNELBASE.dll0d3a12fe-370a-11ec-83d3-50465db36e87
 
Error: (10/27/2021 10:27:14 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
 
Error: (10/26/2021 08:14:01 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
Error: (10/26/2021 08:13:56 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
Error: (10/26/2021 05:54:10 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\Google\Chrome Beta\Application\chrome.exeC:\Program Files\Google\Chrome Beta\Application\96.0.4664.18\96.0.4664.18.MANIFEST0
 
 
=========================== Installed Programs ============================
 
4K Video Downloader (HKLM\...\{19BDF435-8F4A-4AFC-80AE-AF007BD67A8E}) (Version: 4.18.3.4530 - Open Media LLC) Hidden
4K Video Downloader (HKLM-x32\...\{86b588ff-78bb-4251-85d5-56f2450b123a}) (Version: 4.14.2.4070 - Open Media LLC)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 5.00 - Advanced Micro Devices, Inc.)
ANT Drivers Installer x64 (HKLM\...\{A894FC56-6753-44E0-AC2E-D7BEFC8E7B24}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Ant Video downloader (Native messaging host) (HKLM-x32\...\{73CE6109-2EA1-4EF8-9C30-B56E05C200E4}) (Version: 4.9 - Ant.com)
Apple Application Support (32-bit) (HKLM-x32\...\{9738288C-21BC-4F54-AB4F-72F059339376}) (Version: 8.6 - Apple Inc.)
Asmedia USB Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.43.1 - Asmedia Technology)
ASUS Boot Setting (HKLM-x32\...\{7AAE9187-C24F-4073-A951-36C370E7A3A5}) (Version: 1.00.17 - ASUSTeK Computer Inc.)
AudioMuxer 0.9.6.3 (HKLM-x32\...\{E62BDA87-5FD3-4A47-9CF1-F3B04C542713}_is1) (Version: 0.9.6.3 - Pl4yit)
AviSynth 2.6 (HKLM-x32\...\AviSynth) (Version: 2.6.0.6 - GPL Public release.)
calibre (HKLM-x32\...\{2E4F4E6C-9196-4A8B-AA7B-5462E2DC4E40}) (Version: 5.29.0 - Kovid Goyal)
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.1.1 - Canon Inc.)
Canon MP Navigator EX 3.0 (HKLM-x32\...\MP Navigator EX 3.0) (Version:  - )
Canon MP560 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP560_series) (Version:  - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.86 - Piriform)
Chocolatey GUI (HKLM-x32\...\{82625F53-7406-4E91-A496-A6EBF846FCB0}) (Version: 0.19.0.0 - Chocolatey)
CrystalDiskInfo 8.12.12 (HKLM\...\CrystalDiskInfo_is1) (Version: 8.12.12 - Crystal Dew World)
DarkAudacity 2.3.2 (HKLM-x32\...\DarkAudacity_is1) (Version: 2.3.2 - DarkAudacity Team)
dBpoweramp (HKLM-x32\...\dBpoweramp) (Version: Release 17.4 - Illustrate)
Direct Folders (HKLM\...\{E2023DF5-2FCF-4091-8038-53551AB5D8DB}) (Version: 4.0 - Code Sector)
Elevated Installer (HKLM-x32\...\{6D8B91FF-05DE-4BB6-A293-D6B29A58D9AF}) (Version: 7.9.1.0 - Garmin Ltd or its subsidiaries) Hidden
Everything 1.4.1.1009 (x64) (HKLM\...\Everything) (Version: 1.4.1.1009 - voidtools)
Exact Audio Copy 1.6 (HKLM-x32\...\Exact Audio Copy) (Version: 1.6 - Andre Wiethoff)
EZ CD Audio Converter (HKLM-x32\...\EZ CD Audio Converter) (Version: 9.5.1 - Poikosoft)
FFmpeg (Windows) for Audacity version 2.2.2 (HKLM-x32\...\{9C7E31E3-017F-434C-AC40-24431A354A1E}_is1) (Version: 2.2.2 - )
FFmpeg Batch AV Converter (64bit) (HKLM\...\FFBATCH_cv_is1) (Version: 2.5.4 - Eibolsoft)
FFmpeg v2.2.2 for Audacity - 64bit (HKLM\...\FFmpeg for Audacity_is1) (Version:  - )
File Renamer - Basic (HKLM-x32\...\File Renamer - Basic) (Version: 6.3 - Sherrod Computers)
foobar2000 v1.6.7 (HKLM-x32\...\foobar2000) (Version: 1.6.7 - Peter Pawlowski)
Garmin Express (HKLM-x32\...\{71FC830C-545C-4F34-AE68-4F3073D6AF8C}) (Version: 7.9.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express (HKLM-x32\...\{cb52ee1f-2988-4cef-bc1c-1daa567cdf88}) (Version: 7.9.1.0 - Garmin Ltd or its subsidiaries)
get_iplayer 3.27.1 (x64) (HKLM\...\get_iplayer_is1) (Version: 3.27.1 - The get_iplayer Contributors)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 95.0.4638.69 - Google LLC)
HandBrake 1.4.2 (HKLM-x32\...\HandBrake) (Version: 1.4.2 - )
iZotope RX 9 Audio Editor (HKLM\...\RX 9 Audio Editor_is1) (Version: 9.0.1 - iZotope)
Jackett (HKLM-x32\...\{C2A9FC00-AA48-4F17-9A72-62FBCEE2785B}_is1) (Version: 0.18.290.0 - Jackett)
Java 8 Update 311 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180311F0}) (Version: 8.0.3110.11 - Oracle Corporation)
JRiver Media Center 26 (64-bit) (HKLM\...\Media Center 26 (64-bit)) (Version: 26 - JRiver, Inc.)
K-Lite Codec Pack 16.5.0 Standard (HKLM-x32\...\KLiteCodecPack_is1) (Version: 16.5.0 - KLCP)
MAAT DROffline MkII (HKLM\...\DROffline MkII_is1) (Version: 2.1.3 - MAAT)
MakeMKV v1.16.4 (HKLM-x32\...\MakeMKV) (Version: v1.16.4 - GuinpinSoft inc)
Microsoft .NET Runtime - 5.0.11 (x64) (HKLM-x32\...\{6f602f6c-621c-4ff0-afb8-1b774666115a}) (Version: 5.0.11.30523 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox (x64 en-US) (HKLM\...\Mozilla Firefox 93.0 (x64 en-US)) (Version: 93.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 93.0 - Mozilla)
Mp3tag v3.11 (HKLM-x32\...\Mp3tag) (Version: 3.11 - Florian Heidenreich)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 8.1.9 - Notepad++ Team)
Open-Shell (HKLM\...\{F4B6EE58-F183-4B0D-930B-4480673C0F5B}) (Version: 4.4.160 - The Open-Shell Team)
PerfectDisk Professional Business (HKLM\...\{C4E01CDC-0063-493C-B383-9C4FCF7A89F7}) (Version: 14.0.893 - Raxco Software Inc.)
Python 3.10.0 (64-bit) (HKCU\...\{21b42743-c8f9-49d7-b8b6-b5855317c7ed}) (Version: 3.10.150.0 - Python Software Foundation)
Python 3.10.0 Core Interpreter (64-bit) (HKLM\...\{B137EFE9-BD8A-4138-AC7F-360461C4EEAF}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Development Libraries (64-bit) (HKLM\...\{A8E320AF-B8C7-493C-97D8-6328C1CE721B}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Documentation (64-bit) (HKLM\...\{23A78F0F-0B41-497A-BB67-7E9AC3C20351}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Executables (64-bit) (HKLM\...\{D623791F-7EBA-4794-BF56-79D4CFC6BE65}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 pip Bootstrap (64-bit) (HKLM\...\{D545AFB9-E0E8-4B43-897A-0EB97ED46859}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Standard Library (64-bit) (HKLM\...\{BB3BA776-4C84-43FB-9CE6-5A37FFC23032}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Tcl/Tk Support (64-bit) (HKLM\...\{AE37C7FB-835D-4E31-851E-801D5C659A3E}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Test Suite (64-bit) (HKLM\...\{6B61C3C6-43DE-4D58-BDC4-76170C7C7C32}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python 3.10.0 Utility Scripts (64-bit) (HKLM\...\{578C5B87-CBE0-4720-90C0-46A917C4FE5C}) (Version: 3.10.150.0 - Python Software Foundation) Hidden
Python Launcher (HKLM-x32\...\{463B0974-B1E1-401E-8F59-B0F9F81258E4}) (Version: 3.10.7581.0 - Python Software Foundation)
qBittorrent 4.3.8 (HKLM-x32\...\qBittorrent) (Version: 4.3.8 - The qBittorrent project)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.87.511.2021 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.8746.1 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 4.4.5 (HKLM\...\Revo Uninstaller Pro_is1) (Version: 4.4.5 - VS Revo Group)
ShareX (HKLM\...\82E6AC09-0FEF-4390-AD9F-0DD3F5561EFC_is1) (Version: 13.6.1 - ShareX Team)
Spek (HKLM-x32\...\{7CDF6754-F5A0-4F34-B589-197530FEF862}) (Version: 0.8.2 - Spek Project)
SpywareBlaster 6.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 6.0.0 - BrightFort LLC)
SumatraPDF (HKLM\...\SumatraPDF) (Version: 3.3.3 - Krzysztof Kowalczyk)
TeraCopy (HKLM\...\{952ED35A-74C3-4204-8F01-986D8711B41D}) (Version: 3.8.5 - Code Sector)
TreeSize Free V4.5.2 (HKLM-x32\...\TreeSize Free_is1) (Version: 4.5.2 - JAM Software)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.16 - VideoLAN)
VSO ConvertXToDVD 7 (HKLM-x32\...\{A021D003-6933-4EA4-B582-F1D0C3E52409}_is1) (Version: 7.0.0.69 - VSO Software)
Weiss Engineering Saracon (HKLM-x32\...\Saracon) (Version: 01.61-27 - )
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
WinRAR 6.02 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.02.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 21%
Total physical RAM: 7624.94 MB
Available physical RAM: 6020.75 MB
Total Virtual: 8840.94 MB
Available Virtual: 7135.67 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:118.9 GB) (Free:84.07 GB) NTFS
2 Drive d: (Black) (Fixed) (Total:931.51 GB) (Free:251.59 GB) NTFS
3 Drive e: (Maxtor) (Fixed) (Total:152.66 GB) (Free:42.18 GB) NTFS
5 Drive h: (Toshiba) (Fixed) (Total:2794.39 GB) (Free:348.25 GB) NTFS
6 Drive m: (New Volume) (Fixed) (Total:2794.39 GB) (Free:260.76 GB) NTFS
 
========================= Users: ========================================
========================= Restore Points ==================================
 
23-10-2021 08:32:29 Scheduled Checkpoint
26-10-2021 17:30:38 Driver Booster : Standard Dual Channel PCI IDE Controller
26-10-2021 17:43:41 Installed Asmedia USB Host Controller Driver.
26-10-2021 20:02:26 Removed Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
26-10-2021 20:02:56 Removed Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
30-10-2021 10:43:24 remove kaspersky
 
**** End of log ****
 
 

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