I'm glad the tips above helped you. That's the purpose. To become a bit wiser than before.
You are going to talk with Microsoft? Not the company you bought the computer???
Again, your help is much appreciated. Any way I may be able to assist you, anything you can think of, just let me know via email. If you don't have my address perhaps you could get in touch with me via this site.
You are very very welcome, Karolion. Your satisfaction is the best gift for me now.