[johnjuanjohan]

I purchased a Hard Drive off of Ebay for my Macbook Pro and installed it and upon attempting to configure it, found that in one of the steps it wanted me to allow Akamai Technologies Inc. to remotely control my computer.  By this they will set up/configure  the computer.  I do online banking and I would prefer that no one has access to my personal business.  I have read where this is a security company that a lot of websites use and Netflix is only one of them.

Is there any way I can get around this particular step of allowing this remote control within Mac Utilities?  What would I have to delete by name since I am lacking in Geek knowledge.

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The old HD is still good, the problem is that I deleted literally everything, utilities and all.  I didn't do a backup because I had nothing to save.  I'm not sure how to load which utilities and other items on a thumb drive to transfer to the old HD.

I forgot, it is a Macbook Pro, retina 15" MID-2015.

Edited by johnjuanjohan, 18 November 2021 - 09:09 AM.

[johnjuanjohan]

The old HD is still good, the problem is that I deleted literally everything, utilities and all.  I didn't do a backup because I had nothing to save.  I'm not sure how to load which utilities and other items on a thumb drive to transfer to the old HD.

I forgot, it is a Macbook Pro, retina 15" MID-2015.

Edited by johnjuanjohan, 18 November 2021 - 09:09 AM.

[peterm]

The best way is to install the new harddrive then boot to recovery mode.

You can then use the disk utility to wipe the HDD and then use internet recovery to reinstall the OS

https://appletoolbox.com/how-to-install-macos-or-os-x-on-a-new-hard-drive-for-your-mac/ 

[johnjuanjohan]

Found out the problem.  The Macbook was given to me by my son who bought them from a corporation and  remote management  was installed.  So I have to get around the remote management somehow in order to use he mac.  I think an Apple Store can assist me but not sure...

[peterm]

Recovery mode will do what you need.

apple store can confirm

Please post answer for others