[SLM]

i have done all that you outlined to remove malware without luck. Included are my logs: Thanks in advance for your help. SLM



---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:57:20 AM, 6/20/2005
+ Report-Checksum: E53DDFAA

+ Date of database: 6/20/2005
+ Version of scan engine: v3.0

+ Duration: 64 min
+ Scanned Files: 59807
+ Speed: 15.35 Files/Second
+ Infected files: 64
+ Removed files: 63
+ Files put in quarantine: 63
+ Files that could not be opened: 0
+ Files that could not be cleaned: 1

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Sandra L. Margoles\Cookies\sandra l. margoles@doubleclick[1].txt -> Spyware.Tracking-Cookie -> Error during cleaning
C:\Documents and Settings\Sandra L. Margoles\Local Settings\Temp\wupdt.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP357\A0136358.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP357\A0136382.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP357\A0136397.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136441.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136489.exe -> TrojanDownloader.Small.ayh -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136527.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136530.exe -> Spyware.VirtualBouncer.g -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136531.exe -> Spyware.VirtualBouncer.i -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136543.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136579.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136598.exe -> TrojanDownloader.Apropo.g -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136600.dll -> Spyware.EliteBar.af -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136601.exe -> Spyware.BiSpy.q -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136603.exe -> TrojanDownloader.Small.aly -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136604.exe -> TrojanDownloader.Agent.ae -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136607.vxd -> Spyware.MediaPass -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136608.exe -> Spyware.WinAD -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136609.dll -> Spyware.ToolBar.ImiBar.b -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136610.dll -> Spyware.VirtualBouncer.g -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136611.dll -> Spyware.VirtualBouncer.g -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136612.dll -> Spyware.VirtualBouncer.g -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136613.dll -> Spyware.VirtualBouncer.g -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136614.exe -> TrojanDropper.Agent.hl -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136615.exe -> Spyware.Apropos -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136624.dll -> Trojan.Agent.db -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136625.dll -> Spyware.WinAD.ag -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136626.exe -> Spyware.WinAD.am -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136627.vxd -> Spyware.MediaPass -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136639.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136640.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136676.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136715.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136726.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136760.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136761.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136769.exe -> TrojanDownloader.Small.abd -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136770.exe -> TrojanDownloader.Small.abd -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136773.exe -> TrojanDownloader.Apropo.ac -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136774.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP358\A0136775.exe -> TrojanDownloader.Agent.ed -> Cleaned with backup
C:\WINDOWS\cfgmgr52\EECH1.bsx -> Spyware.BookedSpace -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\pcs_0029.exe -> Spyware.Pacer.b -> Cleaned with backup
C:\WINDOWS\kovyftolv.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\mgbniufw.exe -> Spyware.BookedSpace.e -> Cleaned with backup
C:\WINDOWS\Nail.exe -> Trojan.Nail -> Cleaned with backup
C:\WINDOWS\svcproc.exe -> Trojan.Stervis.c -> Cleaned with backup
C:\WINDOWS\systb.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\WINDOWS\SYSTEM32\asms.exe -> TrojanDropper.Agent.kd -> Cleaned with backup
C:\WINDOWS\SYSTEM32\cxtpls_loader.exe -> TrojanDownloader.Apropo.ab -> Cleaned with backup
C:\WINDOWS\SYSTEM32\FYI\diqkmdjayh.dll -> Spyware.SmartPops -> Cleaned with backup
C:\WINDOWS\SYSTEM32\FYI\diqkmdjayh.exe -> Spyware.SmartPops -> Cleaned with backup
C:\WINDOWS\SYSTEM32\nsq8D1.dll -> Spyware.HotSearchBar -> Cleaned with backup
C:\WINDOWS\SYSTEM32\qleecme.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\WINDOWS\SYSTEM32\redit.cpl -> TrojanDownloader.Qoologic.p -> Cleaned with backup
C:\WINDOWS\SYSTEM32\supdate.dll -> TrojanDownloader.Qoologic.p -> Cleaned with backup
C:\WINDOWS\SYSTEM32\thin-138-1-x-x.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\SYSTEM32\uci.exe -> TrojanDropper.Agent.hl -> Cleaned with backup
C:\WINDOWS\SYSTEM32\__delete_on_reboot__DrPMon.dll -> Trojan.Agent.db -> Cleaned with backup
C:\WINDOWS\tdtb.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\WINDOWS\wupdsnff.exe -> Spyware.BetterInternet.f -> Cleaned with backup
C:\WINDOWS\wupdt.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup
C:\WINDOWS\__delete_on_reboot__cfgmgr52.dll -> Spyware.BookedSpace.e -> Cleaned with backup


::Report End



Logfile of HijackThis v1.99.1
Scan saved at 10:18:31 AM, on 6/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\BacsTray.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\hphmon05.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\hmrukj.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\WINDOWS\System32\tlntsvr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Cas\Client\casclient.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\Common Files\AOL\ACS\acsd.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Documents and Settings\Sandra L. Margoles\Desktop\Geeks to Go\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [DMC] C:\WINDOWS\System32\DMC.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\system32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\hmrukj.exe reg_run
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - HKCU\..\Run: [Z0spRhJ3i] lfjog.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKEN\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8AE97FF2-2F7B-4129-B9A0-B2C4787AFEB0}: NameServer = 205.188.146.145
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Hope you can help. Thanks again, SLM

[Advertisements]

Hello

Sorry for the delayed response, it has been very busy lately.

Please post a new Hijack log in this
thread and I will help you.

Thanks

[loophole]

Hello

Sorry for the delayed response, it has been very busy lately.

Please post a new Hijack log in this
thread and I will help you.

Thanks

[SLM]

thanks so much for getting back to me. The good news is i have gotten rid of the Aurora spyare by rerunning the downloads you all suggested and rebooting again. However since then, my computer has gotten slower and slower, there is always some new malware to remove. I do this and it works ok for awhile. However, now I am unable to open and run my AOL software ( I am using my office computer now, not my laptop) . It cannot find a connection and just keeps attempting to redial. If it helps, I will re run logs and email to myself and send to you with my other machines. THanks in advance- you guys are great!!!

[loophole]

Sure SLM go ahead and post a new log when you get a chance and we'll see what we can do

[SLM]

there seems to be a new problem everyday. Now I have gotten the AOL to load by removing and adding my modem connection. But the computer is still real slow, and the ewido security keeps find the following,

file: kovyftolv.evxe
path: c:\windows
infection: SPyware. Betterinternet

but cannot clean it. Any suggestions. Here are my logs. WHat else is wrong?? I am beginning to hate computers!!!. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 9:26:38 AM, on 6/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\BacsTray.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\Logi_MwX.Exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\WINDOWS\MXOALDR.EXE
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\hmrukj.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\tlntsvr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\ACS\acsd.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\Sandra L. Margoles\Desktop\Geeks to Go\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [DMC] C:\WINDOWS\System32\DMC.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\system32\PSof1.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\hmrukj.exe reg_run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - HKCU\..\Run: [Z0spRhJ3i] lfjog.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKEN\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8AE97FF2-2F7B-4129-B9A0-B2C4787AFEB0}: NameServer = 205.188.146.145
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe



THanks again, SLM

[loophole]

Hey SLM

Appears you have a couple of different infections. Please follow these instructions and lets see if we get it

Please print these directions out

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

Update Ewido to the latest definitions

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\hmrukj.exe reg_run
O4 - HKCU\..\Run: [Z0spRhJ3i] lfjog.exe

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu)

please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan.

Now run Ewido a second time Save the logfile from the scan.

You will de running Ewido 2 times in safemode


close all browsers and any open Windows, making sure that only HijackThis is open.Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.(if present)

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\hmrukj.exe reg_run
O4 - HKCU\..\Run: [Z0spRhJ3i] lfjog.exe

Reboot and post a new hijack log and the results from Ewido

[SLM]

don't think you got my reply for yesterdays messge- but, I had a problem early on--- when I tried to unzip Nailfix, it said it was an invalid or corrupted file? Now what, thanks for your thoughts. SLM

[loophole]

Ok lets go after one of the infections

Please download FindQoologic from here:
http://forums.net-in...=post&id=134981
Save it to the desktop and run Find-Qoologic2.bat. This will generate a log file; please post the entire contents of the log file here for me to see.

[SLM]

Hi Loophole, I tried to run this but it said the system file is not suitable for runnig MS-dos and microsoft windows applications. Then it would not let me close the window??? Thanks, SLM

[SLM]

i turned off aol and tried to run it again. Is this what you are looking for??

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
some examples are MRT.EXE NTDLL.DLL.
»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido
<NO NAME> REG_SZ {57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\mqfkgnfg
<NO NAME> REG_SZ {814d0c37-551e-4e4b-acfc-d89fb695d78d}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME> REG_SZ {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME> REG_SZ {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME> REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
<NO NAME> REG_SZ {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
<NO NAME> REG_SZ Start Menu Pin


SLM (now desperate)

[loophole]

Hey SLM

Im sorry for not getting back sooner. Yes that is what I wanted but it didnt show me what I wanted so we will need to do this

Please run this http://www.visualtou...oads/xp_fix.exe and then run the
Find-Qoologic2.bat again and post the results for me to see

[SLM]

I really appreciate you trying to help me. OK, I did what you said and here is the new log. Hope it helps. SLM

»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido
<NO NAME> REG_SZ {57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\mqfkgnfg
<NO NAME> REG_SZ {814d0c37-551e-4e4b-acfc-d89fb695d78d}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME> REG_SZ {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME> REG_SZ {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME> REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
<NO NAME> REG_SZ {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
<NO NAME> REG_SZ Start Menu Pin

[loophole]

Looks like the top portion got cutoff. Look at the earlier one you posted and youll see what I mean. Go ahead and post another one and we'll get rid of this infection

[SLM]

oops!! sorry- here it is again. Thanks, again, I hope this helps. Sandy




PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
some examples are MRT.EXE NTDLL.DLL.
»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido
<NO NAME> REG_SZ {57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\mqfkgnfg
<NO NAME> REG_SZ {814d0c37-551e-4e4b-acfc-d89fb695d78d}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME> REG_SZ {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME> REG_SZ {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME> REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
<NO NAME> REG_SZ {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
<NO NAME> REG_SZ Start Menu Pin

[loophole]

Hello slm

If you run into any problems just continue and note them in your next reply

Updat Ewido Do not run yet

Try to get this again if you cant just skip it
Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).

Now please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\hmrukj.exe reg_run
O4 - HKCU\..\Run: [Z0spRhJ3i] lfjog.exe

Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.