[peterm]

desktop will not ping 122. Desk IP 192.168.1.12

This is our problem

No ping - no print

Can you turn off PCMatic and windows firewall and try ping again

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I did shut off PCmatic & firewall. At the printer, the ip is 192.168.1.22

[galec]

I did shut off PCmatic & firewall. At the printer, the ip is 192.168.1.22

[peterm]

I am stumped

If the printer is 1.122 and the computer is 1.12

they should ping

 

Can you download speccy and run. The data it shows is nothing a hacker can use against you

 

Can you Download and run and then post. https://www.ccleaner.com/speccy/download
To publish a Speccy profile to the Web: In Speccy, click File, and then click Publish Snapshot.

1. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
2. Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

[galec]

I think I'm good on lap & desktop. On desktop, not sure if reboot worked alone or if I uninstalled printer, rebooted then reinstalled! But it's printing! On laptop. Uninstalled, reinstalled a few times from device manager. Sometimes it would print but some not, funny it printed some test pages! I found my lexmark set up program the other day (was backing up to upgrade to W11) so ran it. Not sure if I had printer installed at that point (I've been at it for couple hrs). But the printer is printing full pages now, phew. Now, the printer is not showing in device manager. I wanted to see what driver it's using. Where can I find that?

[peterm]

printer info not in device manager

 

Go to printers via control panel

Right click on printer

left click on printer properties

Click on advance tab

Driver is listed

 

I think upgrading to w11 is risky

Lots of problems

tooooooooo new a system

[galec]

The driver shows the printer name, not the file name. Ya, I risked it!

[peterm]

That is the driver

In control panel click on printer

click on Print server properties - Top of screen

click on drivers tab

double click on printer name

 

Are you upgrading to win 11?

[galec]

Ok, I see them but I didn't look there before all this mishmash, the all lex drivers. When in device mgr before, the driver was oem92.inf. But since printer not in DM, can't see what would be listed. Yes I upgraded yest.

[peterm]

printer not in device manager

[galec]

Correct, no in other devices either

[peterm]

Sorry 

What I mean is printer info does not normally show in device manager

Open device manager

click on View>show hidden devices

[galec]

This only time in all my years that printer is not in DM.. Yes, no printers hidden. No big deal now, it's working and hopefully won't have to go through this Bs again!