Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Sudden Change In Operation


  • Please log in to reply

#1
RayCee

RayCee

    New Member

  • Member
  • Pip
  • 7 posts

Recently I got an email from source I deal with stating I had an invoice.  I opened it but it was unreadable. I replied to ask what it was about. I was told the email account had been hacked and to delete the email. I was annoyed that I had opened it already.

 

Nothing happened for a couple of weeks.  Then my PC turned itself on last evening and the initial picture was different. My desktop picture was gone altogether and some files had disappeared. I reloaded them from a backup hard drive but they disappear after each reboot and the n all files were gone!. Some programs like Zoom keep disappearing & Google acts like I've just installed it when I open it after I reboot. Windows mail has also disappeared. 

 

Did I download a virus from the email or was that a coincidence? I followed your advice about how to do a scan. Thank you for any assistance you can provide.


Edited by RayCee, 17 September 2022 - 10:56 AM.

  • 0

Advertisements


#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,330 posts
  • MVP

Follow Step 3 in

http://www.geekstogo...before-posting/

 

Note that recently several anti-virus programs have started "eating" FRST so pause your anti-virus while downloading or running FRST.


  • 0

#3
RayCee

RayCee

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

Thank you for that. I got up at 4am, turned on the computer and at the sign in stage, I hit the shift button several times. I restarted it and all was back to normal. As I'm at the opposite side of the world to most of you, I went back to bed, got up and started it again to see if the 'fix' had worked and it's still good. I may have ended up in a temporary profile and this jolted it back. I'm not sure why it happened or how it was 'fixed' but if it remains OK for the next few days, I assume it's now OK. I hate having pc issues as I use it a lot and my knowledge of the systems inside them is limited. I appreciate sites like this. 


  • 0

#4
RayCee

RayCee

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts

It seems to have settled down and has been going OK so hopefully all sorted. I appreciate the site and the opportunity to come here with PC issues. 


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP