Hi I need help on my laptop LENOVO V110-15IAP running windows 10 Pro. I bought it used on a electronic store. Laptop was restored to initial state. But runs extremely slow after a couple of minutes of browsing internet. A eset virus scan did not detect anything.. Please any help will be appreciated
Laptop extremely slow - No viruses
Posted 21 September 2022 - 11:26 AM
I ran Speccy already. Heres the snapshot:
Posted 22 September 2022 - 07:36 AM
Problems that we can see in Speccy that will impact internet and all round performance;
You are using a third party AV when one is not needed, if not already aware it is disabled so a waste of time in any event.
AntivirusESET SecurityAntivirus: DisabledCompany Name: ESET
Most telling is that nearly all your RAM is being used up;
Physical MemoryMemory Usage: 86 %
Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1, 10 and 11.
If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.
Please create a new system restore point first.
See ESET removal info here
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Posted 24 September 2022 - 07:38 AM
Thanks for looking at this.
I tried everything but just cannot start windows on safe mode to uninstall ESET, F8 is not working.
Posted 24 September 2022 - 07:50 AM
I was able to uninstall ESET using ReVO uninstaller, do not know if it was completely removed though. I will upgrade the memory but cannot get rid of VPN due to my work that needs it.
Posted 24 September 2022 - 08:19 AM
Sorry but you would have been best to wait for me to get back to you before using Revo as there is a very good reason why ESET has its own uninstaller that needs to be run in Safe Mode, traces can get left in the registry and web browsers which can be difficult/impossible to even find let alone remove.
Accessing Safe Mode using F8 has not worked since the the release of Windows 8 way back in 2012, Windows has different ways of accessing Safe Mode one for emergencies and others for occasions such as this, sticking with a non emergency way, see Start safe mode with [Shift] + ‘Restart’ info here
I will upgrade the memory but cannot get rid of VPN due to my work that needs it.
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