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Remote Assistance not working via messenger but..


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#31
gerryf

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my guess is that the beta installed a file that is not being removed--different version dll then what is required.

Windows file protection is preventing you from altering it.

You could try
sfc /scannow
but I am loathe to do this on a PC unless you have a windows xp cd with sp2 integrated because you will run into the "please insert the sp cd" loop of eternal damnation.

do you have one, or can you slipstream a cd?
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#32
gerryf

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the other idea is a windows repair, but this means reinstalling all the service packs and hotfixes
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#33
race

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i don't have a windows cd with sp2 integrated, and i am not familiar with that 'scannow' command, so i probably shouldn't do that. similarly, i'm not sure i should deal with a windows repair... i'd like to fix this issue... but this is becoming an equally annoying problem to fix as it is of it not working. i really appreciate your help. perhaps if in the future you have an idea and come across a fix... please send me an email!

many thanks! this is a great site.
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#34
gerryf

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an xp repair is really not a big deal

http://www.michaelst...pairinstall.htm
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#35
race

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thanks... just seems like there is a better way to completely erase the old Messenger programs and start from scratch...
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#36
race

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still never solved this issue incase anyone else has found a solution... thanks.
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#37
gerryf

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man you are a glutton for punishment.....

yet another thought, try installing the remote desktop client again--perhaps it will overwrite whatever msn beta screwed up

http://www.microsoft...rdclientdl.mspx
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