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Computer freezes, Blue Screen Errors


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#1
emmbee

emmbee

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Logfile of HijackThis v1.99.1
Scan saved at 12:01:03 AM, on 6/21/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\COMPAQ\INTERNET\ISDBDC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\ISSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\CPQS\BWTOOLS\SCCENTER.EXE
C:\PROGRAM FILES\MOTIVE\MOTIVEASSISTANT\MOTMON.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\HARDWARE\KEYBOARD\IKEYMAIN.EXE
C:\PROGRAM FILES\HARDWARE\MOUSE\AMOUMAIN.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\LINKSYS\WUSB11 CONFIG UTILITY\WUSB11CFG.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSDMN.EXE
C:\WINDOWS\DESKTOP\DESKTOP STUFF\HIJACKTHIS.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\LUCOMSERVER_2_6.EXE
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\LUALL.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\MDYR67KZ\HIJACKTHIS[1].EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...&LC=0409&c=1c00
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://www.rowan.edu/library_proxy.pac
N2 - Netscape 6: user_pref("browser.startup.homepage", "http://www.google.com"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\ewff0d3i.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%206%5Csearchplugins%5CSBWeb_01.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\ewff0d3i.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - (no file)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\MotiveAssistant\motmon.exe
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\HARDWARE\KEYBOARD\IKEYMAIN.EXE
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\HARDWARE\MOUSE\AMOUMAIN.EXE
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Gene USB Monitor] c:\windows\SYSTEM\USBMonit.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [MOSearch] c:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ISSVC] "C:\Program Files\Norton Internet Security\ISSVC.exe"
O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\RunServices: [ctfmon.exe] ctfmon.exe
O4 - Startup: Shortcut to Regional Settings.lnk = C:\WINDOWS\SYSTEM\INTL.CPL
O4 - Startup: Wireless USB Network Adapter Config Utility.lnk = C:\Program Files\Linksys\WUSB11 Config Utility\WUSB11Cfg.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=1c00&lc=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=1c00&lc=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=1c00&lc=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=1c00&lc=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=1c00&lc=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=1c00&lc=0409 (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM95\AIM.EXE
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.c...ropper1_3us.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://support.gatew...h/weblaunch.cab
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#2
emmbee

emmbee

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Just to add to my previous post, when the blue screen comes on, it says fatal exception, OE has occurred at 0028:C02E7DAD in VXD SAVRT (02) + 0000686D

Also, I ran all the spyware and virus programs I have before I posted my log (Adaware, Notron Anti Virus, spybot, ccleaner, stinger, cwshredder, kill2me).

Thanks for any help.
Marybeth
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