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adaware hangs


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#1
sr66uk

sr66uk

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Hi All

Help/advice would be welcome,
I have a progressively slowing down XP machine. So I have installed spybot and performed a scan and cleaned out some bits and pieces. I also installed the new build of adaware with the lastest updates (as this seems to find different spyware to Spybot)
Unfortunately adaware hangs whether or not I am in safe mode and at the same point, DLL cache to be more precise.
My AV scanner also fails/hangs on the machine(always keep updated to latest dats)
My question is: has anyone else experienced this? and can anyone advise.
My thanks in advance. This is an excellent resource which has helped many times in the past.
Regards SR
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#2
Guest_Andy_veal_*

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My question is: has anyone else experienced this?


You are not alone. Ad-aware SE 1.06r1 is surpose to fix the freezing bug that was found in 1.05.

Could you try some of these suggestions.......

There are a number of options we can use in this situation. Firstly, please make sure you have the latest definition file: SE1R51 21.06.2005

We highly suggest doing a Disk Defragmentation and follow it with a thorough Check or Scan Disk, depending upon your version of Windows.

You could try scanning in: Safe mode

Another option is to try a command line:
1. Click "Start" > select "Run" > type the text shown in bold below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke

Click OK.

Please note that the path above is of the default installion location for Ad-aware SE, if this is different, please adjust it to the location that you have installed it to.

2. When the scan has completed, select Next.
3. In the Scanning Results window, select the "Scan Summary" tab.
4. Check the box next to each "target family" you wish to remove.
5. Click next, Click OK.

If you still have a problem, cancel BEFORE the scan reaches the point of stalling -- say after 20 objects are detected. Then click cancel and click on the logfile. Remove any objects you choose and rescan. Again stop the scan before it reaches the point of stalling and remove any additional objects. Then try a full scan without stopping it.

Please let us know how you make out and which option worked.

All the best

Andy
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