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need help!


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#1
chuliyo

chuliyo

    New Member

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Hi,
It was yesterday that I found that I had Aurora spyware on my laptop. I don't know how to get rid of it. Can someone help me solve the problem? I've been using spybot, but it didn't do any effect for it. What can I do?

Thank you.
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#2
Marianna

Marianna

    Malware Expert

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Hi chuliyo

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml


Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
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#3
Marianna

Marianna

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Due to the lack of feedback this Topic is closed.

Should you need it reopened, please e-mail a moderator.
Everyone else please begin a New Topic.
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