Before giving us a hijackthis log please download
Ad-aware from:
http://www.geekstogo...n=download&id=5Install the program and launch it.
First, in the main window, look in the bottom right corner and click on
Check for updates now and download the latest reference files.
Next, we need to configure Ad-aware for a full scan.
-> Click on the
Gear icon (second from the left) to access the preferences/settings window
1. In the
General window make sure the following are selected:
- Automatically save log-file
- Automatically quarantine objects prior to removal
- Safe Mode (always request confirmation)
2. Click on the
Scanning button on the left and select :
- Scan Within Archives
- Scan Active Processes
- Scan Registry
- Deep Scan Registry
- Scan my IE favorites for banned URL’s
- Scan my Hosts file
- Under Click here to select drives + folders, choose:
- All of your hard drives
-> Click on the
Advanced button on the left and select:
- Include additional process information
- Include additional file information
- Include environment information
- Include additional object details
-> Click the
Tweak button and select:
- Under the Scanning Engine:
- Unload recognized processes during scanning
- Include basic Ad-aware settings in logfile
- Include additional Ad-aware settings in logfile
- Under the Cleaning Engine:
- Let Windows remove files in use at next reboot
-> Click on
Proceed to save the settings.
-> Click
Start and on the next screen choose
Activate in-depth Scan at the bottom of the page and then choose:
- Use Custom Scanning Options
-> Click
Next and
Ad-aware will scan your hard drive(s) with the options you have selected.
-> Save the log file when it asks and then click
Finish-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose
Select All from the drop down menu and click
Next).
->
Reboot your computer.
then
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the
HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.