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Mouse Doesn't Work After Xp Repair


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#1
slehiman

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I recently had a problem booting Up my Pc so I decided to repair my Windows XP Pro Edition ... Then i had another problem while repairing the setup asked me to write down the path of a "asms" file on the Windows Xp Pro Edition CD, but nothing could get me past that window, I entered Microsoft Support Page and there it said the solution was to delete UPPERFILTERS & LOWERFILTERS in the regedit.exe. I did that and actually it work but something was not OK, in the install console there was no mouse pointer visible, but i could finish it by using the keyboard, I thought that after repairing Windows everything would be as normal as it used to be, and it was, except for the mouse. I can see the mouse pointer laying still at the middle of the screen and it shows activity but I just can move it, i tried all types of mice in my pc but its the same (mine is an optical HP mouse by the way), i also tried checking BIOS to see that everything is as it should and it is, i checked my mouse in another computer and it works, but not in mine.
I hope someone could help me with this problem cause working only with the keyboard is very lame. Thanks, Victor Slehiman :tazz: ;) ;)
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#2
gerryf

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does the mouse work in safe mode?
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#3
slehiman

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nope it doesn't work in any mode
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#4
gerryf

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Do you have a ps2 mouse laying around. and does that work?

go into device manager,

start > run
devmgmt.msc
<enter>

remove any mouse or HID device if you see it. Remove it. reboot
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#5
slehiman

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let me try both things brb
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#6
slehiman

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ps2 mouse failed, no response.
Deleting all the HID compatible Mouse Hardware rebooting and pluging mouse in again, failed too.
Its weird because when i replug mouse i can hear the NEW HARDWARE DETECTED sound, i go to device manager and mouse HID compatible harware appears but it has no control over the pointer
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#7
gerryf

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I ran into this once before where nothing would work and it turned out to be a power supply slowly dying. That is an extraordinarily odd error and I find it hard to believe this occurs regularly.

Another symptom I saw on that machine was the video card not initializing every time the machine booted.

I just don't think that is the case here....you mentioned the ASMS issue above...where did you get the info to delete upper and lower filters?

Here:
?

http://support.micro...b;EN-US;Q311755
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#8
slehiman

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yes, i saw it right there.
I dont think it is the power supply because I changed it brand new like months ago.
Maybe it can be something with the video card cause i also see something odd, my wallpaper at the windows start looks just fine but by the time the icons appear some details on any wallpaper i have look like blurry or something like that
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#9
gerryf

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the videocard was also a symptom of the power supply going bad

I assume you have installed whatever drivers came with the optical mouse?
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#10
slehiman

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well mouse came along with pc, i dont know if there has been any driver installed, but if it was so any other mouse would work and it doesnt.
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#11
gerryf

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any mouse should work with the default mouse driver, but I have a concern that the asms file you mentioned earlier prevented a critical system driver from loading....install the full driver with any updates may rectify your problem

what kind of mouse is it?
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#12
slehiman

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sorry i had to leave, it is an HP usb optical mouse
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#13
slehiman

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it is the default mouse for the HEWLETT PACKARD pavilion 7961 , it is usb and it has only 3 buttons (incluiding the scroller)
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#14
gerryf

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have you been to the HP site to see if there is a download?
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#15
slehiman

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well i just navigated through hp drivers page and it appears not to be any driver well myself didnt find any
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