[migr]

Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 12:37:03 PM, on 6/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\ewido\security suite\ewidoguard.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\CTHELPER.EXE
E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
D:\Program Files\WinZip\WZQKPICK.EXE
E:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] E:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "E:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\WindowsIM\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O16 - DPF: {AB294EC6-7ADA-11D4-9D5F-00B0D04BBD07} (msichat50 Client Control) - http://forums.instit...sie/msichat.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido\security suite\ewidoguard.exe


Looks good to me, but you're the expert!

I'm ready (and eager) to protect my computer against future invasions.

In case it's relevent, what we already have running is AVG, Spysweeper (but I think only on the admin user, I don't think it's running on my user) ... and I think that's it. I'm not sure what type of Firewall we have, if any, although we are up-to-date with the patches and updates for Windows and Internet Explorer.

[Advertisements]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one.

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one spyware detector/prevention programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-Virus updated.

Your set up is less controllable since you have so many user settings. If at all possible I would recommend that you have only one user and your own folders. By going to User Accounts in the Control Panel, Windows will automatically save a user's personal items in a file when you delete the user.

Whilst you are in control panel, just check to see if your firewall is enabled. If you wish to check its efficiency, go to http://www.grc.com and follow the link for Shields Up. When there, request a scan of all service ports.

The biggest single safety feature for you would be to switch to a different browser from Microsoft Internet Explorer, which is the route of most malware. Mozilla's Firefox is very similar to MSIE in appearance and use, but very safe.

If you have a spyware protection programme running at start-up, ensure it is updated frequently. There are many good free ones on the market. Please do some research before choosing. I personally use Microsoft Anti Spyware, which is a beta version. Whilst not perfect, I find it pretty efficient and very easy to use.

I hope that helps you and I wish you happy safe surfing!

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one.

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one spyware detector/prevention programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-Virus updated.

Your set up is less controllable since you have so many user settings. If at all possible I would recommend that you have only one user and your own folders. By going to User Accounts in the Control Panel, Windows will automatically save a user's personal items in a file when you delete the user.

Whilst you are in control panel, just check to see if your firewall is enabled. If you wish to check its efficiency, go to http://www.grc.com and follow the link for Shields Up. When there, request a scan of all service ports.

The biggest single safety feature for you would be to switch to a different browser from Microsoft Internet Explorer, which is the route of most malware. Mozilla's Firefox is very similar to MSIE in appearance and use, but very safe.

If you have a spyware protection programme running at start-up, ensure it is updated frequently. There are many good free ones on the market. Please do some research before choosing. I personally use Microsoft Anti Spyware, which is a beta version. Whilst not perfect, I find it pretty efficient and very easy to use.

I hope that helps you and I wish you happy safe surfing!

[migr]

Thanks so much! I checked my Internet Options, and somehow - I have no idea how this happened - ActiveX controls were set on enable, not on prompt. I've reset them as you suggested, which I hope prevents future problems. (Our Firewall is enabled, and when I ran the tests, our system "scored" the best possible on both file sharing and the port testing.) I'll be downloading some of the other programs you suggest as well. Thanks again!

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.