Soon after opening Outlook my CPU climbs to 100% usage and stays there. I have to reboot to get the computer working properly.
Previously, I was also receiving the error message "To help protect your computer, Microsoft has closed the following program: Generic Host Process for Win32" - I stopped this error message following tips in a post on this site.
I have tried operating in Safe Mode to delete the Email in Outlook, however this error message occurs when attempting to delete the e-mail, move to another folder, or open any other folder in Outlook after the delete attempt:
"Unable to expand (delete, move) the folder. The set of folders could not be opened. The message file C:\Documents and Settings\(name)\Localsettings\Application\Data\Microsoft\Outlook\mailbox.pst can no longer be accessed because it has been damaged by another application."
My boss recommended that I set the system back to an earlier date, as if it hasn't been operating for the past few weeks or so. How would I go about doing this, and do you recommend this action at this point? (It is her laptop and she needs it fixed).