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Computer restarts on its own.


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#1
CAMullen

CAMullen

    New Member

  • Member
  • Pip
  • 3 posts
Thank you for your help. My computer keeps restarting on its own and it is very slow. I have completed all of your "start here" procedures. I use Win 2000 Pro and it is an at home computer from work. Please help.

Logfile of HijackThis v1.99.1
Scan saved at 8:00:28 PM, on 6/22/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
c:\winnt\altiris\aclient\AClient.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINNT\System32\mgabg.exe
C:\Program Files\Symantec_Desktop_Firewall\NISSERV.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\Program Files\McAfee\Remote Desktop 32\CONNSRV.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\Program Files\Symantec_Desktop_Firewall\NISUM.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\PDesk\PDesk.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Program Files\Symantec_Desktop_Firewall\IAMAPP.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Softwin\BitDefender8\bdmcon.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\Program Files\Softwin\BitDefender8\bdnagent.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Documents and Settings\camullen\My Documents\My Received Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://insidesrp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SRP Desktop Management
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\System32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [RightFaxFormLoad] regedit /s c:\progra~1\rightfax\rightfax.reg
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [iamapp] "C:\Program Files\Symantec_Desktop_Firewall\IAMAPP.EXE"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINNT\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp] C:\WINNT\system32\exp
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender8\bdoesrv.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Y0tERSb3V] tcpaccrc.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://insidesrp
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefend...can8/oscan8.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{0047E553-172A-496E-AE20-15FFE2DEBE88}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{1F2B5530-EE2A-43F0-B393-97313014274D}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{45EEFEE3-8277-4144-A473-1C7263628519}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{9782D0A6-7A4D-4FDB-894C-E951DCE1713A}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AAD57B50-1353-4C88-BA62-65789DF1423B}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AB219278-628D-4758-BF8A-CA6F2B2DF941}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{C78AF0FF-6FA6-43A7-BEF9-9C88E971EC42}: Domain = srp.gov
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = srp.gov
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = srp.gov
O17 - HKLM\System\CS1\Services\Tcpip\..\{0047E553-172A-496E-AE20-15FFE2DEBE88}: Domain = srp.gov
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = srp.gov
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = srp.gov
O17 - HKLM\System\CS2\Services\Tcpip\..\{0047E553-172A-496E-AE20-15FFE2DEBE88}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = srp.gov
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - c:\winnt\altiris\aclient\AClient.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Insight Local Alerter (CPQALERT) - Hewlett-Packard Company - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Insight Web Agent (cpqWebDmi) - Hewlett-Packard Company - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: DB2 - DB2 (DB2) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2syscs.exe (file missing)
O23 - Service: DB2 JDBC Applet Server - Control Center (DB2ControlCenterService) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2ccs.exe (file missing)
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2jds.exe (file missing)
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2sec.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\System32\mgabg.exe
O23 - Service: Symantec Desktop Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Desktop_Firewall\NISSERV.EXE
O23 - Service: NISUM - Symantec Corporation - C:\Program Files\Symantec_Desktop_Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: RemoteDesktop Connection Manager (RemoteDesktopConnectionManager) - McAfee Associates Inc - C:\Program Files\McAfee\Remote Desktop 32\CONNSRV.EXE
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe" /service (file missing)
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
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#2
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Hi CA. Sorry you were overlooked. ;)

I will need you to run a new hijack this log and post it in this thread, so I can see the latest threats to your computer. :tazz:
  • 0

#3
CAMullen

CAMullen

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
I knw that you are busy. Thanks for your help.

Logfile of HijackThis v1.99.1
Scan saved at 12:41:22 PM, on 7/3/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
c:\winnt\altiris\aclient\AClient.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINNT\System32\mgabg.exe
C:\Program Files\Symantec_Desktop_Firewall\NISSERV.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\Program Files\McAfee\Remote Desktop 32\CONNSRV.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\PDesk\PDesk.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Program Files\Symantec_Desktop_Firewall\IAMAPP.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Softwin\BitDefender8\bdmcon.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\Program Files\Softwin\BitDefender8\bdnagent.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINNT\webshots.scr
C:\Program Files\Symantec_Desktop_Firewall\NISUM.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\camullen\My Documents\My Received Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://insidesrp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SRP Desktop Management
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\System32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [RightFaxFormLoad] regedit /s c:\progra~1\rightfax\rightfax.reg
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [iamapp] "C:\Program Files\Symantec_Desktop_Firewall\IAMAPP.EXE"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINNT\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp] C:\WINNT\system32\exp
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender8\bdoesrv.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Y0tERSb3V] tcpaccrc.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://insidesrp
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefend...can8/oscan8.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{0047E553-172A-496E-AE20-15FFE2DEBE88}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{1F2B5530-EE2A-43F0-B393-97313014274D}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{45EEFEE3-8277-4144-A473-1C7263628519}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{9782D0A6-7A4D-4FDB-894C-E951DCE1713A}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AAD57B50-1353-4C88-BA62-65789DF1423B}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{AB219278-628D-4758-BF8A-CA6F2B2DF941}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{C78AF0FF-6FA6-43A7-BEF9-9C88E971EC42}: Domain = srp.gov
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = srp.gov
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = srp.gov
O17 - HKLM\System\CS1\Services\Tcpip\..\{0047E553-172A-496E-AE20-15FFE2DEBE88}: Domain = srp.gov
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = srp.gov
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = srp.gov
O17 - HKLM\System\CS2\Services\Tcpip\..\{0047E553-172A-496E-AE20-15FFE2DEBE88}: Domain = srp.gov
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = srp.gov
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - c:\winnt\altiris\aclient\AClient.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Insight Local Alerter (CPQALERT) - Hewlett-Packard Company - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Insight Web Agent (cpqWebDmi) - Hewlett-Packard Company - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: DB2 - DB2 (DB2) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2syscs.exe (file missing)
O23 - Service: DB2 JDBC Applet Server - Control Center (DB2ControlCenterService) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2ccs.exe (file missing)
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2jds.exe (file missing)
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - Unknown owner - \\SRPAPP80\db2thin\sqllib\bin\db2sec.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\System32\mgabg.exe
O23 - Service: Symantec Desktop Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Desktop_Firewall\NISSERV.EXE
O23 - Service: NISUM - Symantec Corporation - C:\Program Files\Symantec_Desktop_Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: RemoteDesktop Connection Manager (RemoteDesktopConnectionManager) - McAfee Associates Inc - C:\Program Files\McAfee\Remote Desktop 32\CONNSRV.EXE
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender8\vsserv.exe" /service (file missing)
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
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#4
coachwife6

coachwife6

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Welcome to GTG. :tazz:

You have several issues going.

You are lacking windows updates. You should download the windows updates and it may help your situation.

Also, you have several anti-viral products running.

I count: ewido (is that the trial version - if so, that's OK); you have Mcafee, Symantec and Bit Defender. You need only one and having more than one is not good. Causes lots of problems. Keep one firewall.

There are quite a few programs available that offer protection features to help keep a computer from getting infected. While this is normally a helpful feature, it can keep you from making the changes necessary to clean your computer. Please review the list to see which programs apply to your machine.

These programs need to be uninstalled

AdWatch

These programs can just be disabled

Microsoft Antispyware
TeaTimer
SpySweeper
Win Patrol
Spyware Guard
Pestpatrol
Regrun
Diamonds Process controller


You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://insidesrp<<do you use this page? If not, put a check mark next to it
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SRP Desktop Management<<do you use this page? If not, put a check mark next to it

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O4 - HKLM\..\Run: [RightFaxFormLoad] regedit /s c:\progra~1\rightfax\rightfax.reg<<do you use this program? If not, put a check mark next to it

O4 - HKLM\..\Run: [C:\WINNT\VCMnet11.exe] C:\WINNT\VCMnet11.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINNT\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp] C:\WINNT\system32\exp
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16

O4 - HKCU\..\Run: [Y0tERSb3V] tcpaccrc.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe<<do you use this? If not, put a check mark next to it.

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = srp.gov<<same as above? If you use it, don't delete it. If you don't, put a check mark in all the 017s with the srp.gov

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\Program Files\Cas\<<delete the entire folder
C:\WINNT\VCMnet11.exe
cfgmgr52.dll
C:\WINNT\system32\exp
AUNPS2.DLL
tcpaccrc.exe


Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. ;)
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