Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows xp shuts down at random times


  • Please log in to reply

#1
makaveli1

makaveli1

    Member

  • Member
  • PipPip
  • 19 posts
Im currently running xp home edition on it.Every few days it shuts it self down at random times with no warning. I have no idea why this is.
Its a Xeno m laptop by Rock with the following stats:
CPU:Intel Pentium 4 Mobile 1.7Ghz to 2.2Ghz
RAM:256Mb
HDD: 40gb
Video card: 8Mb to 64Mb (from Bios) SIS 650
Audio card: SIS 7012
Modem:56k MDC
LAN: 10/100 RJ-45 SIS
Optical drive: DVD/CDRW (combo)
PCMCIA: 1 x Type II - O2Micro OZ6912

I know it could be overheating but am not sure if it is this or bad ram, or a virus.
I am not sure whether its a hardware or software problem.
Ive also had problems shutting windows down where it would freeze on saving settings. I have tried the windows update but that doesnt work.
I need help!!!!!!!:
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
freezing on shutdown is a different issue....could be any number of things including programs not shutting down properly or your userhive not unregistering (or a combo).

A possible fix for that: uphclean
http://www.microsoft...&displaylang=en

the other issue I tend to agree with the heat theory. When was the last time this was opened up and the dust bunnies cleaned out? Do you know how to do this? Laptops are much more complex then desktops and to do such a cleaning means removing the cpu and then reseating it with heat compound (I do this ever six months or so)
  • 0

#3
makaveli1

makaveli1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
i never opened it up to clean it havent got a clue about how to do this either
  • 0

#4
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
then you should probably take it into a shop
  • 0

#5
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
if you want, you can run the pc until it stops, then reboot and check the event log

start > run
eventvwr.msc
enter

look under system for errors when the shut down occured
  • 0

#6
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
there will likely not be any errors since you are shutting down, which is indicative of a hardware failure---event viewer will not trap hardware errors of this type
  • 0

#7
makaveli1

makaveli1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Ok i Right clicked on my computer, properties, advanced, startup and recovery, and uncheck "automatically restart". To check if it was a software fault

It didnt restart and came with that blue screen which said this:

Blue screen
--------------------------------------------
A problem has been detected & windows has been shutdown to prevent damage to your computer.

PAGE_DEFAULT_IN_NONPAGED AREA

.......
THEN TECHNICAL INFORMATION:
STOP:0X00000050 (0XC0FC085,0X00000000,0X8C0FC085,0X00000000
--------------------------------------------
this is a software fault i assuming because it didnt not restart
any ideas what i should do to correct this above maybe this is my problem
  • 0

#8
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
there are three xeno notbeooks, xeno, xeno m and xeno sp

The problem you descibe is most often associated with bad video drivers

go here:

http://www.mobile-support.net/

punch in your model

download all the drivers for you machine

Then go here:
http://www.drivercleaner.net/
download driver cleaner pro

install it.

Now, go to add/remove software in control panel and uninstall anything to do with sis graphic display drivers

Reboot into save mode,

Run driver cleaner pro and choose the SIS setting and remove the remaining debris

Now, reboot into normal. If windows says it's found new hardware

Install the newly downloaded drivers.
  • 0

#9
makaveli1

makaveli1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
ok thanks alot i will try this before i think about reinstalling
  • 0

#10
makaveli1

makaveli1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
1) 2 quick questions how do i restart in safe mode?
2) SO in driver cleaner pro i just select Sis and thats it
  • 0

Advertisements


#11
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
1.reboot, tap f8 key while memory is counting up (about once a second) at the text menu, choose safe mode

2. yes.
  • 0

#12
makaveli1

makaveli1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
im going to try this now ill let u know how i get on
  • 0

#13
makaveli1

makaveli1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
just completed it everything went smooth so ill se what happens

p.s how are u so smart
  • 0

#14
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
1) is your display back to normal then?

p.s. --) I've screwed up my computers more than most people, so I suspect desperation in needing to repair them
  • 0

#15
makaveli1

makaveli1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
yeah dislpays back to normal so going to virus scan it

and see if it shuts itslef down again
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP