[makaveli1]

Im currently running xp home edition on it.Every few days it shuts it self down at random times with no warning. I have no idea why this is.
Its a Xeno m laptop by Rock with the following stats:
CPU:Intel Pentium 4 Mobile 1.7Ghz to 2.2Ghz
RAM:256Mb
HDD: 40gb
Video card: 8Mb to 64Mb (from Bios) SIS 650
Audio card: SIS 7012
Modem:56k MDC
LAN: 10/100 RJ-45 SIS
Optical drive: DVD/CDRW (combo)
PCMCIA: 1 x Type II - O2Micro OZ6912

I know it could be overheating but am not sure if it is this or bad ram, or a virus.
I am not sure whether its a hardware or software problem.
Ive also had problems shutting windows down where it would freeze on saving settings. I have tried the windows update but that doesnt work.
I need help!!!!!!!:

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freezing on shutdown is a different issue....could be any number of things including programs not shutting down properly or your userhive not unregistering (or a combo).

A possible fix for that: uphclean
http://www.microsoft...&displaylang=en

the other issue I tend to agree with the heat theory. When was the last time this was opened up and the dust bunnies cleaned out? Do you know how to do this? Laptops are much more complex then desktops and to do such a cleaning means removing the cpu and then reseating it with heat compound (I do this ever six months or so)

[gerryf]

freezing on shutdown is a different issue....could be any number of things including programs not shutting down properly or your userhive not unregistering (or a combo).

A possible fix for that: uphclean
http://www.microsoft...&displaylang=en

the other issue I tend to agree with the heat theory. When was the last time this was opened up and the dust bunnies cleaned out? Do you know how to do this? Laptops are much more complex then desktops and to do such a cleaning means removing the cpu and then reseating it with heat compound (I do this ever six months or so)

[makaveli1]

i never opened it up to clean it havent got a clue about how to do this either

[gerryf]

then you should probably take it into a shop

[gerryf]

if you want, you can run the pc until it stops, then reboot and check the event log

start > run
eventvwr.msc
enter

look under system for errors when the shut down occured

[gerryf]

there will likely not be any errors since you are shutting down, which is indicative of a hardware failure---event viewer will not trap hardware errors of this type

[makaveli1]

Ok i Right clicked on my computer, properties, advanced, startup and recovery, and uncheck "automatically restart". To check if it was a software fault

It didnt restart and came with that blue screen which said this:

Blue screen
--------------------------------------------
A problem has been detected & windows has been shutdown to prevent damage to your computer.

PAGE_DEFAULT_IN_NONPAGED AREA

.......
THEN TECHNICAL INFORMATION:
STOP:0X00000050 (0XC0FC085,0X00000000,0X8C0FC085,0X00000000
--------------------------------------------
this is a software fault i assuming because it didnt not restart
any ideas what i should do to correct this above maybe this is my problem

[gerryf]

there are three xeno notbeooks, xeno, xeno m and xeno sp

The problem you descibe is most often associated with bad video drivers

go here:

http://www.mobile-support.net/

punch in your model

download all the drivers for you machine

Then go here:
http://www.drivercleaner.net/
download driver cleaner pro

install it.

Now, go to add/remove software in control panel and uninstall anything to do with sis graphic display drivers

Reboot into save mode,

Run driver cleaner pro and choose the SIS setting and remove the remaining debris

Now, reboot into normal. If windows says it's found new hardware

Install the newly downloaded drivers.

[makaveli1]

ok thanks alot i will try this before i think about reinstalling

[makaveli1]

1) 2 quick questions how do i restart in safe mode?
2) SO in driver cleaner pro i just select Sis and thats it

[gerryf]

1.reboot, tap f8 key while memory is counting up (about once a second) at the text menu, choose safe mode

2. yes.

[makaveli1]

im going to try this now ill let u know how i get on

[makaveli1]

just completed it everything went smooth so ill se what happens

p.s how are u so smart

[gerryf]

1) is your display back to normal then?

p.s. --) I've screwed up my computers more than most people, so I suspect desperation in needing to repair them

[makaveli1]

yeah dislpays back to normal so going to virus scan it

and see if it shuts itslef down again