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Inaccessable Fax Printer / Console


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#1
johnbfdma

johnbfdma

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I am running XP Pro SP2. I have been using the XP Fax Printer/Console. Some time ago (well before before SP2). I would periodically find that I could not access the Fax Printer or the Fax Console. Sometimes I get the message "All Fax Printers are inaccessable". Restaring the PC doesn't seem to help. Generally the only way I have been able to resolve the problem is to uninstall the fax component and reinstall it. It is a pain.

I can't seem to find any info in the MS knowledge base

I like to keep things simple and would prefer to use the standard stuff when possible (not to mention my custom cover pages), but the uninstall / reinstall routine is getting tiresome and I am about ready to get a third party fax program.

Any idea what might be going on?
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#2
admin

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Hello John, welcome to GTG! <_<

Try going to add/remove programs in the control panel, select add/remove Windows components. Untick the selection box for Microsoft fax. Restart your computer, then returm to the same location and tick the checkbox to reinstall. Have your XP CD handy.
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#3
johnbfdma

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I have done that at least 3 times over the last few months and it works for a while then the problem re-occurs. I suspect that something else must be overwriting a file somewhere, but how to figure out which one and what is doing it is the challenge.
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