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Popup Troubles


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#1
MichaelWhitely

MichaelWhitely

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Hi. I'm getting a bunch of popups. Sometimes they list the website at the top of the page, in which case it seems to be metarewards, and sometimes there is no address bar, it just says "advertisement." These latter ones are mostly either offers to scan my system for spyware (makes one want to scream, doesn't it) or advertisements for Phoenix university.

So far I have installed ad-adware and spybot S&D and according to both my system is clean but I'm still getting the popups. I've also installed spyware blaster, but it seems like its a bit too late for that right now.

The problem began when I lowered my security settings in order to set up a new internet service and then forgot to put them back up again.

In any case, here is the HJT log. Thanks very much for your help with this.

Logfile of HijackThis v1.97.7
Scan saved at 9:59:26 PM, on 9/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\SxgTkBar.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Michael_McCarrin\Application Data\kburк.exe
C:\WINDOWS\System32\?рoolsv.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\YahooPOPs\YahooPOPs.exe
C:\WINDOWS\System32\conime.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Hijack This\HijackThis.exe

F0 - syst>m.ini: Shell=
F0 - R >ystem.ini: Shel>=
F0 - R >ystem.ini: UserInit=
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1FA63F58-9510-0C97-D223-63557EA9761F} - C:\WINDOWS\System32\mpeozm.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 05
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe
O4 - HKLM\..\Run: [RegKillElbyCheck] "C:\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Osus] C:\Documents and Settings\Michael_McCarrin\Application Data\kbur
O4 - HKCU\..\Run: [Nxbenog] C:\WINDOWS\System32\?
O4 - Startup: YahooPOPs.lnk = ?
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...alls/yinstc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {C7932801-AF0C-11D6-8137-0050DA5F0293} (RdxIE Class) - http://www.grokster.com/rdx/RdxIE.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab

Thanks again. Let me know if there's anything else I can tell you that might help.

Michael
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#2
coachwife6

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You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

I edited the post and you can go forward with these instructions.

F0 - syst>m.ini: Shell=
F0 - R >ystem.ini: Shel>=
F0 - R >ystem.ini: UserInit=
O2 - BHO: (no name) - {1FA63F58-9510-0C97-D223-63557EA9761F} - C:\WINDOWS\System32\mpeozm.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
(What is this? Delete if you don't need it) O4 - HKCU\..\Run: [Osus] C:\Documents and Settings\Michael_McCarrin\Application Data\kbur
O4 - HKCU\..\Run: [Nxbenog] C:\WINDOWS\System32\?
O4 - Startup: YahooPOPs.lnk = ?
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

Please reboot into safe mode - How do I boot into "Safe" mode?.
Be sure you're able to view hidden files, and remove the following files in bold (if found):


C:\Program Files\Common Files\Real\Update_OB\realsched.exe
(What is this? If you don't need it, delete it) C:\Documents and Settings\Michael_McCarrin\Application Data\kburк.exe
C:\WINDOWS\System32\?рoolsv.exe
C:\Program Files\YahooPOPs\YahooPOPs.exe
C:\Documents and Settings\Michael_McCarrin\

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. <_<

Edited by coachwife6, 23 September 2004 - 01:17 PM.

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#3
MichaelWhitely

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Hi. Thanks for your help. I do need files to be translated to Asian (Japanese), so I don't want to loose that ability if possible.
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#4
Hemal

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whatever program you do use to translate to japanese then you can keep those <_<
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#5
MichaelWhitely

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soxrock--OK. But I actually don't know which ones these might be.

coachwife--when you say you edited the post, do you mean that you took out the programs that are related to using Japanese text? Sorry I got the message from soxrok first and I don't know when or what you edited.

I'm also pretty sure I need Yahoopops because it's the program that allows me to use outlook with my yahoo account. Is there some problem with it I don't know about?
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#6
coachwife6

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Yes, I took out the lines for Japanese/Chinese text editing. You're good to go.

My bad on the Yahoo Pops. I just fixed a friend's computer and she had a ton of Yahoo entries that were causing problems, and I just wiped them all out.

Go ahead and follow the instructions and post a new log. Sorry about the confusion. <_<
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#7
MichaelWhitely

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Ok thanks! I'll get back to you soon.
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#8
MichaelWhitely

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Ok. I followed the instructions except that I didn't delete the yahoopops files and I didn't delete the Michael McCarrin log since that's my user name on this computer. I hope that's ok. Below is the new log and I noticed that the three F0 etc. entries all came back even though I fixed them with HJT. I no longer seem to be getting any popups, however, so maybe it's ok?

Well, let me know. Many thanks again.

Michael

Logfile of HijackThis v1.97.7
Scan saved at 1:55:53 PM, on 9/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\SxgTkBar.exe
C:\toshiba\ivp\ism\pinger.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\YahooPOPs\YahooPOPs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijack This\HijackThis.exe

F0 - syst>m.ini: Shell=
F0 - R >ystem.ini: Shel>=
F0 - R >ystem.ini: UserInit=
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 05
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe
O4 - HKLM\..\Run: [RegKillElbyCheck] "C:\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: YahooPOPs.lnk = ?
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...ector/swdir.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yaho...alls/yinstc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {C7932801-AF0C-11D6-8137-0050DA5F0293} (RdxIE Class) - http://www.grokster.com/rdx/RdxIE.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
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#9
coachwife6

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Do you know what's in that folder with your name on it?
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#10
MichaelWhitely

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Hmm...I thought it was the user settings for my portion of this computer, but maybe that's wrong? We're talking about C:\Documents and Settings\Michael_McCarrin\, right? It's got loads of stuff in it from what I can see, including the my documents folder, which has most of my documents and pictures in it and the favorites folder, which I think stores the webpages I want to remember. Unless I'm looking in the wrong place, which is very possible.
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#11
coachwife6

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Keep it then. <_<
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