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Malware won't go away [resolved]


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#16
g2i2r4

g2i2r4

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Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

c:\WINDOWS\System32\ukeykep.dll
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\tadu.exe
C:\WINDOWS\System32\maklak.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\tadu.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\tadu.exe
C:\WINDOWS\SYSTEM32\maklak.exe
C:\WINDOWS\SYSTEM32\nkrgk.dll
C:\WINDOWS\SYSTEM32\nsvsvc\nsv.ocx
C:\WINDOWS\SYSTEM32\nsvsvc\nsvs.dll
C:\WINDOWS\SYSTEM32\nsvsvc\nsvsvc.exe
C:\WINDOWS\SYSTEM32\supdate.dll
C:\WINDOWS\SYSTEM32\ukeykep.dll
C:\WINDOWS\SYSTEM32\vidctrl\vidctrl.exe
C:\WINDOWS\SYSTEM32\vuqgu.dat
C:\WINDOWS\Temp\f667437.exe
For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If your computer does not restart automatically, please restart it manually.

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\maklak.exe reg_run

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

Reboot he computer again.

***

Again, rescan using Panda.
Post me a fresh log using HijackThis and the scanresult for Panda.
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#17
bossingr

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Here is the Panda.


Incident Status Location

Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/DelFinMedia No disinfected C:\Program Files\Yahoo!\YPSR\Quarantine\20050629080753.zip[RemoveDisplayUtility.exe]


Here is the HJT.


Logfile of HijackThis v1.99.1
Scan saved at 1:39:35 PM, on 6/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\flexlm\i486_nt\obj\lmgrd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\flexlm\i486_nt\obj\ptc_d.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\PROGRA~1\IBM\CLIENT~1\cwbbs.exe
C:\PROGRA~1\IBM\CLIENT~1\cwbntred.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IBM\Client Access\CWBPROVD.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\IBM\Client Access\cwbuitsk.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\IBM\Client Access\CWBSVD.EXE
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\SkyTracker 13 Desktop Weather Center\TrueWeather.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PMAIL\winpm-32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Dell650\Desktop\Computer Help\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://business.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com
F2 - REG:system.ini: UserInit=C:\PROGRA~1\IBM\CLIENT~1\cwbbs.exe,C:\PROGRA~1\IBM\CLIENT~1\cwbntred.exe,C:\PROGRA~1\IBM\CLIENT~1\cwbprovd.exe,C:\WINDOWS\system32\userinit.exe,
O1 - Hosts: 199.5.83.158 DSP
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_2_0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_6_2_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Taskbar] "C:\Program Files\IBM\Client Access\cwbuitsk.exe"
O4 - HKLM\..\Run: [Client Access API Daemon] "C:\Program Files\IBM\Client Access\cwbappcd.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: SkyTracker 13 Desktop Weather Center.lnk = C:\Program Files\Common Files\SkyTracker 13 Desktop Weather Center\TrueWeather.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} (ProductView Express) - file://C:\ptc\proewildfire-2003451\i486_nt\obj\pvx_install.exe
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.co...rols/Rovion.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1119618836953
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} - http://www.autodesk....ViewerSetup.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - https://espec.intern...er.com/Acgm.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7E040871-5749-48C8-9642-3CC27BC57F05}: NameServer = 198.6.1.142,198.6.1.122
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Client Access Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Dell650\Local Settings\Temporary Internet Files\Content.IE5\P9O6FFH9\CWShredder[1].exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: FLEXlm server for PTC - Macrovision Corporation - C:\Program Files\flexlm\i486_nt\obj\lmgrd.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#18
g2i2r4

g2i2r4

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How are things now?
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#19
bossingr

bossingr

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It seems to be back to normal. Everything seems to work just fine. Thank you very much for your time and effort.
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#20
g2i2r4

g2i2r4

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:tazz:
You had a very nasty infection. I'm glad it worked out this well.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware, Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
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