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Search Button, Display Properties, Outlook, etc


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#1
dsoklepek

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I am having problems with numerous things, that all started occuring at the same time. First I am not able to use the search feature under the start button. I click on search and nothing happens. Also when you go into the control panel and choose display, only the display properties tab is present. There is no screensaver or background. When I choose to create a new email in Outlook it says that Word 2003 is not installed and I will have to use Outlook's editor for emails. However Word is installed and working fine. Also, I am trying to install Microsoft Antispyware and I get an error message. The error says, The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

This all started happening when I was infected with the Aurora virus. That issue has since been cleaned up, but these things still happen. Can anyone out there help me with this?
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#2
kool808

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Please read http://www.geekstogo..._Log-t2852.html

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We'll need you to use a free diagnostic tool HiJackThis, read the short tutorial HERE

Post a log as a new topic in the Malware Removal Forum. It will get a better response there from the people most qualified to analyze logs.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
dsoklepek

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I did all of that when I was infected with the popups. Do you want me to run a HijackThis log for this problem as well and post it here?
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#4
kool808

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post it in the malware removal forum, I provided the link already.
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