I close the dialogue box, the screen remains blue but the start up stops and the computer hangs and does not get to the desktop.
I have started it successfully in Safe Mode, have removed all programs that were unnecessary but the problem still exists.
I have a feeling, but am not absolutely sure that the problem started when my son tried to play a multiplayer game with Gedi Knights...but the computer is not connected to the internet!...so I think the computer hung....and the problem has been ever since.
Your help or comments would be greatly appreciated.