PS: please help
my computer restarts randomly HELP!
Posted 25 June 2005 - 02:47 PM
PS: please help
Posted 25 June 2005 - 05:48 PM
It could be dust but its more likly to be a virus,
Posted 25 June 2005 - 08:48 PM
To clean out dust, open the case and work carefully. Compressed air isn't my favorite way to clean a dirty comp- sometimes it just rearranges the crud.
Posted 28 June 2005 - 02:58 PM
i have done virus checks but i am all clean. my antivirus is upto date
Posted 28 June 2005 - 03:45 PM
Random reboots are usually caused by heat, memory, driver issues or power supply. You need to investigate each to find out which one is causing the reboot. If you go to my computer right click it, choose manage, and look at the event viewer you will probably see red x's right click those and choose properties this will tell you detailed info on what is causing the crash. You can also send a message to Microsoft and look at their knowledge base for additional details and possible solutions.
Another thing to try, but be careful because if the PC is overheating then this may cause more damage then good. So before you try doing this, make sure the PC isn't crashing due to overheating.
If your running Windows XP try this:
Open Control Panel\System\Advanced tab\startup & recovery box\settings button, and take the check out of Automatically restart box. Then check the Write a system event, and the Admin alert boxes.
This will force a BSOD on the next crash (thats why it restarts...its crashing) that posts the Stop Error Code.
Post that here word-4-word including punctuation and letter case. We can research that.
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