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Help - No Icons on Desktop - Unable to do anthing


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#16
Wizard

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OK,lets try this,Put the Windows CD into the CD-Rom and Shut the PC all the Way down for about a minute or so!

Restart the PC and When you see the Black Screen with Press any Key to Boot from CD hit enter and let it run its routine!

When the Blue Screen is loaded,Select R to get to the Repair\Recovery Console

Hoping you dont have to use a password or the password you usually use is sufficient,let it do its thing!

Hopefully it will run and repair any damaged files!

I suppose is you have the option,you can do a System Restore to a Date before this Started!

We will just have to find all the bugs again and kill them along with who knows what else!

But it is an option!
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#17
mserick

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Of course it is asking for the administrator password -and I have never had a password on this computer - Next??

This is such a PAIN!
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#18
Wizard

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How bout System Restore?

We can also try a DOS Antivirus if I can find one!

Let me know about System Restore!
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#19
mserick

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System Restore is turned off - cannot access it.

Do you think this could be a different kind of problem?

This is literally driving me crazy - I had everything unplugged yesterday afternoon until this morning, as we've had horrible storms, but I'm thinking one more day of messing with this - I really need to get some pictures off of here.

Thanks.
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#20
Wizard

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Is the Situation getting worse or staying the same!

I would definatly start getting whatever I wanted to save and Copy it to Disk

I cant for the life of me think of what could cause this!

Still thinking though!
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#21
mserick

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I don't think it is getting worse - it just won't do anything in Normal Mode except start to load Windows XP & then black out then go to blue screen & then my wallpaper on the desktop - mouse curser is there, but nothing is on the desktop - right click for properties - I can add a new folder - but nothing else is there. There is no start button and control-alt-delete doesn't do anything.

I'm trying to get stuff off, but the CD won't copy in Safe Mode, but I can e-mail, so that is what I'm trying to do - with pictures, it is taking a while. Luckily, I don't have to go back too far, as I had copied to disk earlier in the year,- so just have to work from the beginning of this year.

Thanks for all of your help- I know you have spent a lot of time on this!
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#22
Wizard

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No error message or anything??

Have you allready tried "Last Known Good Configuration" when loading in Safe Mode?

Download GetService.zip:
http://www.bleepingc.../getservice.zip

Extract it to a new folder in the desktop.

Double click on the Getservice.bat file to run it.

This will create and open a text file named Getservice.txt in the same folder.

Getservice.txt will list all active Services.

Copy and paste the contents of Getservice.txt in your next reply.

Now I wanna see if we can perform a dos scan with Norton?

The link speaks of Emergency disks or Rescue disks but I know myself I have never bothered with it!
http://service1.syma...002102115095448

Maybe you did???

Edited by Cretemonster, 01 July 2005 - 08:52 AM.

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