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Windows Media player 10


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#1
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Ok whenever i try to use it weither it be movies or music i get some error that says internal error what do i do?
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#2
starjax

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run windows updates to make sure all of the critical patches are installed. go into media player and see if it has any updates (under help, check player for updates).
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#3
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i cant even open it and i havent seen any updates is there a way that i could completly wipe out windows media player and just reinstall it?
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#4
starjax

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add remove programs via the control panel
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#5
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i cant find it in the controll panel but if i go to the controll panal and go 2 the windows component thing i can see it there but i dont know what 2 do
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#6
starjax

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its under add/remove programs. make sure you are showing windows updates (check box in upper right of "add/remove programs". its listed under windows xp updates.
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#7
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nope it doesent say that it is there all i get for windows updates is these hotfix things there are 6
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#8
starjax

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ok, then we need to install microsoft's msi cleanup tool
http://support.micro...kb;en-us;290301

launch the program and then look for media player. after its removed close the msi cleanup tool and reinstall media player.
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