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explorer.exe mycomputer and control panel


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#1
loricar

loricar

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I have read and followed the rules and performed all of the steps in the ‘read this before posting HiJack This logs, with the following exceptions:

When making the recommended settings in AdAware, I tried to check ‘unload Explorer and Internet Explorer if necessary in the tweak settings, but that option was greyed out and I couldn’t get it to be checked.

Couldn’t get microTrend’s Housecall to run …. I clicked the ‘scan now’ link, but nothing happens other than a window flashing on the side that disappears in less than one second. The scan never runs.

Did run Adaware and spybot search and destroy, but followed instructions from your website. Was not able to run an online virus scan, but did run Norton antivirus. I have not updated windows, as my connection keeps cutting off and I can’t finish a good update. (56K at the moment due to a two week long and continuing outage of my ADSL service)

I can’t access ‘My Computer’ from the icon, Control Panel or Explorer (NOT IE, but the normal windows explorer.exe) from the start menu or via any other method I have been able to think of. So I can’t access anything from explorer, or the settings. I can use the run command to get to the device manager, and the ‘find’ link works. If I click the links, the system freezes and I have to reset, even doing ctrl-alt-delete and clicking shut down won’t shut down the computer.

I have tried checking the properties by right clicking on the my computer link, but it won’t give me the path. I think the links have been corrupted (perhaps by letting Norton ‘fix’ links. I tried TweakUI and used the repair links option, but it didn’t solve the problem.

Please help me if you can, I am self-employed and my work is on the computer and internet, and I haven’t been able to work for almost a week now due to computer problems ….. getting really hungry!

See my notes in bold red text that I have added to the HJT log file.
Thanks,
Lori

Logfile of HijackThis v1.99.1
Scan saved at 2:27:05 PM, on 6/26/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
is there a way to turn off the auto update feature on this?
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE is there a way to turn off the auto update feature on this?[\B]
D:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PROFESSIONAL\AD-WATCH.EXE
C:\PROGRAM FILES\QUICKEN\QWDLLS.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IMGICON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html I want my default search to be google, not yahoo
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.lycos.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = =%3D
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\PROGRA~1\MCAFEE\MCAFEE~1\FIRSTA~1\HTML\blank.htm I don’t want anything from McAfee loading in the startup, even though I do have some of their utilities in my programs
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
F1 - win.ini: run=C:\WINDOWS\SYSTEM\cmmpu.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: BHOmodObj Class - {7F6828CA-9E42-462C-BC60-418C8144012C} - C:\WINDOWS\SYSTEM\BHOMOD.DLL
O2 - BHO: (no name) - {83A86821-CB04-11D9-8380-0030DA3A9B9D} - C:\WINDOWS\SYSTEM\DESKMAPI.DLL
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
This I want to keep
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AWMON] "D:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PROFESSIONAL\AD-WATCH.EXE"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\SYSTEM\E_S4I0K2.EXE /P24 "EPSON Stylus Photo RX500" /O7 "EPUSB1:" /M "Stylus Photo RX500"
I have uninstalled the Epson printer, but this did not go away in the startup files, it even has more than one copy due to repeated installations (even though I uninstalled before reinstalling!)
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\VirusScan\PC-cillin\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE –service
I uninstalled Zone labs when looking for conflicts and have NOT reinstalled it, but the leftovers are still in place!
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
Don’t want this to load on startup
O4 - Startup: Device Detector 2.lnk = C:\Program Files\OLYMPUS\DeviceDetector\DevDtct2.exe
Don’t want this to load on startup

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Don’t want this to load on startup

O4 - Startup: BadBlue.lnk = C:\Program Files\BadBlue\PE\badblue.exe
Don’t want this to load on startup
O4 - Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\Program Files\Quicken\BILLMIND.EXE
[b]Don’t want this to load on startup

O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\IMGICON.exe
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O15 - Trusted Zone: http://dataweb.usitc.gov
O15 - Trusted Zone: http://housecall.trendmicro.com
O15 - Trusted Zone: http://www.leguide.com
O15 - Trusted Zone: http://*.antiquesbyalternatives.com
O15 - Trusted Zone: www.adobe.com
O15 - Trusted Zone: http://www.adobe.com
O15 - Trusted Zone: http://*.tamersolutions.com
O15 - Trusted Zone: *.my.ebay.com
O15 - Trusted Zone: search.ebay.com
O15 - Trusted Zone: www.lavasoftusa.com
O15 - Trusted Zone: http://securityresponse.symantec.com
O15 - Trusted Zone: http://my.lycos.com
O15 - Trusted Zone: www.lycos.com
O15 - Trusted Zone: http://www.auctiontamer.com
O15 - Trusted Zone: http://www.goantiques.com
O15 - Trusted Zone: www.myciti.com
O15 - Trusted Zone: www.gmail.com
O15 - Trusted Zone: www.xe.com
O15 - Trusted Zone: http://host259.ipowerweb.com
O15 - Trusted Zone: www.mylycos.com
O15 - Trusted Zone: www.citibank.com
O16 - DPF: {17D8B270-9C15-11D3-8F03-00105A9965CA} - http://www.canalfree.com/ie/pc/sc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - http://d.66.155.171....783700OneCC.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/...ad/IbmEgath.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: Yahoo! Fleet - http://download.game...s/y/fltt3_x.cab
O16 - DPF: {E581F2C0-9293-11D0-B132-00A0249C49D7} (Net-It jDoc PrintGraphics) - file://C:\lotus\work\approach\Antiques\jDocPrtm.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zone...ee/cm/ICSCM.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {00000000-0000-0000-0000-000020050000} - http://66.240.181.129/gs/gsa0271.exe
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-24.cab
O20 - AppInit_DLLs: apitrap.dll;
O21 - SSODL: Dosterm - {B70EE960-777F-11D9-8380-0030DA3A9B9D} - (no file)
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