[Morgan1M]

I have an annoying pop-up titled "Aurora, part of the ABI Network." I have gone through all the steps to remove malware and while it has found several trojans that my anti-virus software did not find, I still get these pop-ups.

The last step was to generate a hijack log. It is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 7:30:10 PM, on 6/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\Explorer.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
H:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
H:\WINDOWS\System32\nvsvc32.exe
H:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
H:\WINDOWS\Mixer.exe
H:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
H:\Program Files\BurnQuick\BQTray.exe
H:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
H:\WINDOWS\System32\P2P Networking\P2P Networking.exe
H:\Program Files\iTunes\iTunesHelper.exe
H:\Program Files\QuickTime\qttask.exe
H:\Program Files\Common Files\Real\Update_OB\realsched.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\Program Files\Messenger\msmsgs.exe
h:\windows\system32\mxoofgc.exe
H:\Program Files\AIM\aim.exe
H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
H:\WINDOWS\system32\ntvdm.exe
H:\Program Files\iPod\bin\iPodService.exe
H:\Program Files\Internet Explorer\iexplore.exe
H:\Documents and Settings\Judy\Desktop\Hijack\HijackThis.exe

R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
R3 - URLSearchHook: (no name) - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe H:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - H:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] H:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [BurnQuick Queue] H:\Program Files\BurnQuick\BQTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE H:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ViewMgr] H:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [P2P Networking] H:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [iTunesHelper] H:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "H:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "H:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] H:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] H:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [NeroFilterCheck] H:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [zjvrnp] h:\windows\system32\mxoofgc.exe
O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] H:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: Event Minder Reminders.lnk = H:\HALLMARK\EMREMIND.EXE
O4 - Global Startup: Acrobat Assistant.lnk = H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = H:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AIM Search - res://H:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://h:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://h:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://h:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://h:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://h:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - H:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.chart...oad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - H:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - H:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - H:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - H:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - H:\WINDOWS\svcproc.exe (file missing)
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Any assistance you can provide to get to the root cause of this would be greatly appreciated.

Thanks,

Mark

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Welcome to Geeks to Go!
Please post a new HiJackThis log into this topic

[Michelle]

Welcome to Geeks to Go!
Please post a new HiJackThis log into this topic

[Morgan1M]

Attached is the most recent log file per your request.

Logfile of HijackThis v1.99.1
Scan saved at 6:45:44 PM, on 7/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\Explorer.exe
H:\WINDOWS\Mixer.exe
H:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
H:\Program Files\BurnQuick\BQTray.exe
H:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
H:\WINDOWS\System32\P2P Networking\P2P Networking.exe
H:\Program Files\iTunes\iTunesHelper.exe
H:\Program Files\QuickTime\qttask.exe
H:\Program Files\Common Files\Real\Update_OB\realsched.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\Program Files\Messenger\msmsgs.exe
H:\Program Files\AIM\aim.exe
H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
H:\WINDOWS\system32\ntvdm.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
H:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
H:\WINDOWS\System32\nvsvc32.exe
H:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
H:\Program Files\iPod\bin\iPodService.exe
H:\WINDOWS\system32\freecell.exe
H:\PROGRA~1\MOZILL~1\FIREFOX.EXE
H:\Documents and Settings\Judy\Desktop\Hijack\HijackThis.exe

R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
R3 - URLSearchHook: (no name) - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe H:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - H:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] H:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [BurnQuick Queue] H:\Program Files\BurnQuick\BQTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE H:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ViewMgr] H:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [P2P Networking] H:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [iTunesHelper] H:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "H:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "H:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] H:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] H:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [NeroFilterCheck] H:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] H:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: Event Minder Reminders.lnk = H:\HALLMARK\EMREMIND.EXE
O4 - Global Startup: Acrobat Assistant.lnk = H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = H:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AIM Search - res://H:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://h:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://h:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://h:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://h:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://h:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - H:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.chart...oad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - H:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - H:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - H:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - H:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - H:\WINDOWS\svcproc.exe (file missing)
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Michelle]

Please follow all instructions exactly as specified. I would advise printing them out so that you have the instructions for use in Safe Mode.

Go to Start > Control Panel > Add or Remove Programs and remove the following:

Viewpoint

Exit Add or Remove Programs.

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

Next, Download, install, and update Ewido Security Suite

• Install ewido security suite
• Launch ewido, there should be a big E icon on your desktop, double-click it.
• The program will prompt you to update click the OK button
• The program will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Click on Start

The update will start and a progress bar will show the updates being installed.
After the updates are installed, exit Ewido

Reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

After Nailfix.cmd finishes:

• Run Ewido.
• Click on scanner
• Make sure the following boxes are checked before scanning:
  • Binder
  • Crypter
  • Archives
• Click on Start Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop
• Exit Ewido

After running Ewido, go into this folder:

H:\WINDOWS\Prefetch

Look to see if there is ANY file that has "nail" or "svcproc" in the name. If there is, delete it!!

Next please run HijackThis. Place a check next to the following item and click FIX CHECKED:

R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
R3 - URLSearchHook: (no name) - {0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file)

F2 - REG:system.ini: Shell=Explorer.exe H:\WINDOWS\Nail.exe

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)

O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

O4 - HKLM\..\Run: [ViewMgr] H:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [P2P Networking] H:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

Close HiJackThis.

Delete the following folders, in bold, if found:

H:\Program Files\Viewpoint
H:\WINDOWS\System32\P2P Networking <-May be required if you run a file sharing program. However, it is strongly recommended that you get rid of it...

Restart your computer in normal mode and please scan with HijackThis again and post the new HiJackThis log, as well as the log from the Ewido scan.

[Morgan1M]

I was able to get through all the steps you provided (directions were clear). While in safe mode and after I ran hijack this the Viewpoint and P2p items were no longer there. Perhaps Ewido fixed these.

Attached are the 2 logs you requested. BTW, Aurora hasn't reared its ugly head since I completed these steps.

Let me know if there is anything I should do.

Thanks,

Mark

Logfile of HijackThis v1.99.1
Scan saved at 11:30:46 PM, on 7/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\Mixer.exe
H:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
H:\Program Files\BurnQuick\BQTray.exe
H:\Program Files\iTunes\iTunesHelper.exe
H:\Program Files\QuickTime\qttask.exe
H:\Program Files\Common Files\Real\Update_OB\realsched.exe
H:\Program Files\Common Files\Symantec Shared\ccApp.exe
H:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
H:\Program Files\Messenger\msmsgs.exe
H:\Program Files\AIM\aim.exe
H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
H:\WINDOWS\system32\ntvdm.exe
H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
H:\Program Files\ewido\security suite\ewidoctrl.exe
H:\Program Files\ewido\security suite\ewidoguard.exe
H:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
H:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
H:\WINDOWS\System32\nvsvc32.exe
H:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
H:\Program Files\iPod\bin\iPodService.exe
H:\WINDOWS\system32\wuauclt.exe
H:\Program Files\Mozilla Firefox\firefox.exe
H:\Documents and Settings\Judy\Desktop\Hijack\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - H:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - H:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] H:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [BurnQuick Queue] H:\Program Files\BurnQuick\BQTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE H:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] H:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "H:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "H:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "H:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] H:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] H:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [NeroFilterCheck] H:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] H:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: Event Minder Reminders.lnk = H:\HALLMARK\EMREMIND.EXE
O4 - Global Startup: Acrobat Assistant.lnk = H:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = H:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AIM Search - res://H:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://h:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://h:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://h:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://h:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://h:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - H:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.chart...oad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - H:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - H:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - H:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - H:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - H:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - H:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - H:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:17:29 PM, 7/2/2005
+ Report-Checksum: E939A3C3

+ Date of database: 7/3/2005
+ Version of scan engine: v3.0

+ Duration: 66 min
+ Scanned Files: 80711
+ Speed: 20.12 Files/Second
+ Infected files: 32
+ Removed files: 31
+ Files put in quarantine: 31
+ Files that could not be opened: 0
+ Files that could not be cleaned: 1

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
H:\
I:\

+ Scan result:
C:\System Volume Information\_restore{37D35F0C-22A9-46EB-B39E-988EE1D932CC}\RP456\A0076360.exe -> Spyware.AltnetBDE -> Cleaned with backup
C:\System Volume Information\_restore{37D35F0C-22A9-46EB-B39E-988EE1D932CC}\RP456\A0076361.exe -> Spyware.AltnetBDE -> Cleaned with backup
C:\System Volume Information\_restore{37D35F0C-22A9-46EB-B39E-988EE1D932CC}\RP456\A0076362.dll -> Spyware.Altnet.b -> Cleaned with backup
C:\System Volume Information\_restore{37D35F0C-22A9-46EB-B39E-988EE1D932CC}\RP456\A0076363.dll -> Spyware.BrilliantDigital.1007 -> Cleaned with backup
C:\System Volume Information\_restore{37D35F0C-22A9-46EB-B39E-988EE1D932CC}\RP456\A0076364.exe -> Spyware.AltnetBDE -> Cleaned with backup
C:\judy\program files\altnet\download manager\admdloader.dll -> Spyware.Altnet.b -> Cleaned with backup
C:\judy\program files\altnet\download manager\admfdi.dll -> Spyware.Altnet.b -> Cleaned with backup
C:\judy\program files\altnet\download manager\adm25.dll -> Spyware.Altnet.b -> Cleaned with backup
C:\judy\program files\altnet\download manager\altnetuninstall.exe -> Spyware.Altnet.b -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\judy@bluestreak[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\judy@link[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\judy@overture[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\judy@valueclick[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Cookies\judy@zedo[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
H:\Documents and Settings\Judy\Desktop\xp crack\xp cd key changer\update_xp_cd_key.exe -> TrojanSpy.DakrOmen.13 -> Cleaned with backup
H:\Documents and Settings\Judy\Desktop\xp crack\xp cd key changer\xp_cd_key_changer.zip/update_xp_cd_key.exe -> TrojanSpy.DakrOmen.13 -> Error during cleaning
H:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug.a -> Cleaned with backup
H:\Program Files\Kazaa\TopSearch.dll -> Spyware.Altnet.d -> Cleaned with backup
H:\RECYCLER\NPROTECT\00170703.exe -> Trojan.Agent.cp -> Cleaned with backup
H:\RECYCLER\NPROTECT\00170723.exe -> Trojan.Agent.cp -> Cleaned with backup
H:\RECYCLER\NPROTECT\00170828.exe -> Trojan.Agent.cp -> Cleaned with backup
H:\RECYCLER\NPROTECT\00172657.EXE -> Spyware.P2PNetworking -> Cleaned with backup
H:\WINDOWS\Downloaded Program Files\WebP2PInstaller.dll -> TrojanDownloader.WebP2PInstaller -> Cleaned with backup
H:\WINDOWS\gpnpamgatp.exe -> Spyware.BetterInternet -> Cleaned with backup
H:\WINDOWS\remtm3.exe -> Spyware.BetterInternet -> Cleaned with backup
H:\WINDOWS\system32\ATPartners.dll -> TrojanDownloader.Rameh.c -> Cleaned with backup
H:\WINDOWS\system32\msbb321.dll -> Spyware.180solutions -> Cleaned with backup
H:\WINDOWS\system32\P2P Networking\MARSHAL2.DLL -> Spyware.P2PNetworking -> Cleaned with backup


::Report End

[Michelle]

*Go here (Microsoft website) using Internet Explorer (not Firefox or any other browser as they won't work)
*Click on "Windows Validation Assistant"
*Click on the "Validate Now" button.
*Be patient while the ActiveX loads, do not click on any links.
*Read the instructions on this page while it's loading. You will be prompted to install - click YES.
*Enter your product key then click "continue"
*When it says "Validation Complete" please click "Continue to return to your previous activity"
*Copy what it says and paste it here.

[Michelle]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.