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Microsoft Word very slow to open - Hijack Log


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#1
buck614

buck614

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My Microsoft Word is extremely slow to open when opening a document over the local network on this computer only.

I performed all of the required steps as layout in 'Ditto's' post.

I am really somewhat stumped. This is a computer at work that has has many different users logging on to it.
Thank you for any help or ideas you could provide.
Thanks!




Here is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 9:53:58 AM, on 6/27/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\mgabg.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINNT\system32\PDesk\PDesk.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINNT\System32\MsiExec.exe
C:\WINNT\system32\Vyw4.exe
C:\WINNT\system32\Vyw4.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\dlogan\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.caremark.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://HS1:8080
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0A81E2AC-4602-DDB3-33D7-EDA4EE506703} - (no file)
O2 - BHO: jimmyhelp.CBrowserHelper - {1E6EB687-4C64-4E61-86C7-62E944A95CF6} - C:\WINNT\rrhkhon.dll
O2 - BHO: (no name) - {39A26702-CC61-5EE8-D50A-60557FF72844} - (no file)
O2 - BHO: (no name) - {39A7610C-9333-04B6-835B-60557FF67914} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Xbrowse Class - {CE7EF827-47CC-48EB-B570-C367F1E1277E} - C:\Documents and Settings\All Users\Application Data\x1ff\x1ff.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [2wBNh] C:\documents and settings\jennifer l\local settings\temp\2wBNh.exe
O4 - HKLM\..\Run: [2AXGT#F5E894Z4] C:\WINNT\system32\AxgBQ.exe
O4 - HKLM\..\Run: [2wBNh.exe] C:\documents and settings\jennifer l\local settings\temp\2wBNh.exe
O4 - HKLM\..\Run: [ataogygypv] C:\WINNT\system32\tviegu.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...s/yinst0401.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Hospiscript.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Hospiscript.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Hospiscript.com
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\dlogan\Desktop\CWShredder.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\system32\mgabg.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Edited by buck614, 27 June 2005 - 07:59 AM.

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#2
buck614

buck614

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I know this is a Microsoft Word problem but I thought that spyware or a virus may be causing it to load slowly.

I don't really understand the Hijackthis log file so hopefully someone will read mine and advise if I have a problem that can be seen.

Thanks!
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