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#1
monicanb2005

monicanb2005

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I ended up with the elite toolbar on my computer and I can't get the pop-ups to stop. I am completely computer illiterate and have tried understanding previous posts about this, but I don't know what half of it means. If someone could please help me, I need it badly, as this is my work computer
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#2
Guest_usetobe_*

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Click here
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#3
monicanb2005

monicanb2005

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I have downloaded a couple things from this site with no success. AdAware was one of them. Is there something specifically that I need to use or do to get rid of it?
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#4
Guest_usetobe_*

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Get to near the bootom and download Hijackthis.

follow the instructions to install and run then post A LOG in this thread
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#5
monicanb2005

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Logfile of HijackThis v1.99.1
Scan saved at 2:06:07 PM, on 6/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
c:\windows\system32\bfopse.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Uhhh\Udxf.exe
C:\WINDOWS\System32\v7opdoc3.exe
C:\PROGRA~1\BUTTER~1\BO1HEL~1.EXE
C:\WINDOWS\System32\exp.exe
C:\WINDOWS\System32\wintask.exe
C:\WINDOWS\System32\exp.exe
C:\WINDOWS\System32\hhukam.exe
C:\WINDOWS\System32\cryhelp.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\WINDOWS\System32\cnbrsde.exe
C:\Program Files\Cas\Client\casclient.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\NoAdware3\NoAdware3.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\MXSV6HCP\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Nplhvsms] C:\Program Files\Uhhh\Udxf.exe
O4 - HKLM\..\Run: [v7opdoc3] C:\WINDOWS\System32\v7opdoc3.exe
O4 - HKLM\..\Run: [BO1HelperStartUp] C:\PROGRA~1\BUTTER~1\BO1HEL~1.EXE /partner BO1
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp] C:\WINDOWS\System32\exp
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\hhukam.exe reg_run
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitetrl32.exe
O4 - HKLM\..\Run: [o38P3EQ] cryhelp.exe
O4 - HKLM\..\Run: [skrqbb] c:\windows\system32\bfopse.exe r
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [Z0rFROc8h] cnbrsde.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c8.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.wea...Transporter.cab?
O16 - DPF: {2FE68711-8830-417D-95E0-EAB307DB0447} (mpsPwLc7.PMWebSiteLogin) - http://67.64.224.132/PW/mpsPwLc7.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0015.exe
O16 - DPF: {91876926-89DC-11D7-B590-00500467786D} (DnldCtrl Control) - http://dfwstore.cnsx...ad/DnldCtrl.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0029.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
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#6
Guest_usetobe_*

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Hi Monicanb,

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

You have a nasty Nail infection and i don't mean the one's on your fingers and toes :tazz:

You also have various other nasty malware infections

Firstly please create a new folder on your C drive (for example C\HJT). Install HJT into that folder and run it from there. That way it can create backups if required.

Next we will need to download a few tools that will help us in the removal of your problems. Save all of these files somewhere you will remember like to the Desktop.

Download a free 14 day trial of ewido from the link below. Install it and start it up. Follow the prompts to upgrade it, then close it down.

ewido

Please download Nailfix from here:
http://dknoppix.com/...oad.cgi?Nailfix
Unzip it to the desktop but please do NOT run it yet.

Download this tool: LQfix.zip
Unzip it to your Desktop.
Don't use it yet!

Please download Cleanup from here:
Cleanup. Do not run it yet.

Set PC to show hidden files (click link if you do not know how)LINK

Run the CleanUp! installer. You dont need to do anything with it right now.

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find: System Startup Service (SvcProc) .
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK.

Exit the Services utility.

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Once in Safe Mode, please double-click on Nailfix.bat. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Doubleclick LQfix.bat that you saved on your desktop before.
A doswindow will open and close again, that is normal.

Then please run Ewido, and run a full scan. This may take some time, so go grab a coffee. Once it finds the first issue tick the box for all. Post the log from the scan here for me.

Now scan with HJT and check the following entries if they are there. Some may have been removed by earlier procedures.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Nplhvsms] C:\Program Files\Uhhh\Udxf.exe
O4 - HKLM\..\Run: [v7opdoc3] C:\WINDOWS\System32\v7opdoc3.exe
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [exp] C:\WINDOWS\System32\exp
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\hhukam.exe reg_run
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitetrl32.exe
O4 - HKLM\..\Run: [o38P3EQ] cryhelp.exe
O4 - HKLM\..\Run: [skrqbb] c:\windows\system32\bfopse.exe r
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKCU\..\Run: [Z0rFROc8h] cnbrsde.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c8.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0015.exe
O16 - DPF: {91876926-89DC-11D7-B590-00500467786D} (DnldCtrl Control) - http://dfwstore.cnsx...ad/DnldCtrl.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0029.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe


Ensure no windows open except HJT and click FIX CHECKED.

now using windows explorer locate the following files/folders and delete them if present.

C:\WINDOWS\Nail.exe
C:\WINDOWS\cfgmgr52.dll
C:\WINDOWS\systb.dll
C:\Program Files\Uhhh\Udxf.exe
C:\WINDOWS\System32\v7opdoc3.exe
C:\WINDOWS\System32\PSof1.exe
C:\WINDOWS\System32\exp.exe
C:\WINDOWS\System32\wintask.exe
C:\WINDOWS\System32\exp
C:\WINDOWS\System32\hhukam.exe
C:\windows\system32\elitetrl32.exe
C:\WINDOWS\System32\cryhelp.exe
c:\windows\system32\bfopse.exe
C:\WINDOWS\VCMnet11.exe
C:\WINDOWS\wupdt.exe
C:\WINDOWS\System32\cnbrsde.exe
C:\Program Files\Cas\Client\casclient.exe
C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
C:\WINDOWS\svcproc.exe


Next restart HJT and click on Misc Tools button, then select Delete an NT service

In the popup box paste the following into the box.

SvcProc then ok it

Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files.

Reboot your computer into normal windows.

Run this online virus scan: ActiveScan - Save the results from the scan!

Carry out another HJT scan and post the log back here, with the ewido and panda logs, so we can sort out any remnants

Edited by usetobe, 28 June 2005 - 02:32 AM.

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#7
monicanb2005

monicanb2005

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We ended up calling the tech guy out here yesterday. But I really appreciate the help anyways! :tazz:
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#8
Guest_usetobe_*

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Oh what a shame, we weren't that far off getting you fixed, but thanks for letting me know
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#9
Guest_usetobe_*

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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