[unknown error]

Well last night I had no problems with my mouse or any other computer related issues. Untill right before I wanted to goto bed, I moved files off a flashdrive onto my external drive then back onto my computer. I installed PGP and it asked to restart and I did. Then when I rebooted I got a blue screen of death and then I restarted again and I got to the log on screen but my mouse wouldnt move. Its a USB but I have been using an adapter that came with it so I could free up my USB ports. The blue screen was somthing about ATIVVX.dll page paged in a non paged area or somthing?

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Whats PGP?

[Samm]

Whats PGP?

[unknown error]

PGP encrypts your data on your computer. http://www.pgp.com/
but I never got to fully run it. After I installed it said restart? so I did. And now my mouse wont move. When I use the adapter for the mouse, it wont light up but when I use usb it will light up but I still cant move it.

Edited by unknown error, 27 June 2005 - 12:03 PM.

[Samm]

Thought I recognised the name from somewhere.
Which files or folders were you attempting to encrypt?

Are you certain the error message said ativvx.dll? This is not one I recognise but if the name is correct, then it would suggest an ATI video driver file. Do you have an ATI card?

[unknown error]

I didnt get to encrypt any files, I just installed and then it asked to reboot and I get to the log in screen which then my mouse will not budge.
The error im sure had ATIVVX [maybe 1-2 letters].dll I only got it once and it dumped all the physical memory to the disk. Hasnt happend since.

[Samm]

So does your system boot up normally now except for the mouse problem?

[unknown error]

Yes, I shut down my computer left it off for a bit and came back. Powered it up and now here I am. When I tried to boot with my external hdd I got the same blue screen of death:

Machine_Check_Expection
stop: 0x0000009c (0x00000004, 0x80545FF0, 0Xb2000000, 0x00070F0F)

And when I logged in I got Windows has recovered from a serious error:
BCCode : 50 BCP1 : FFFFFFC9 BCP2 : 00000001 BCP3 : BFCB7FE6
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

Its working fine right now. Not sure for how long.

Edited by unknown error, 27 June 2005 - 12:40 PM.

[Samm]

I assuming the external drive is USB, right?
The 9c stop error normally indicates a hardware fault of some kind, as opposed to file or software corruption etc.
The fact that the problems seem to be with your USB devices & nothing else, would suggest this might be the best place to start looking.
Have you checked the USB controller status in device manager for any errors?

[unknown error]

Will do, I use firewire for my external but it is usb enabled.

[Samm]

OK, then check the firewire status as well.