XP is not connected to internet.
Checked that hidden/system files are still viewable.
Made a batch file to delete the following files, with a pause after each one so I could see the result:
C:\Program Files\Aprps\CxtPls.dll - can't find path
C:\Program Files\Common Files\csshare\plugins0942\npzango.dll - can't find file
C:\Program Files\Common Files\Uninstall Information\RemoveDisplayUtility.exe - can't find file
C:\Program Files\Netscape\Netscape 6\Plugins\npzango.dll - can't find path
C:\WINDOWS\cfgmgr52\EECH1.bsx - could not find
C:\WINDOWS\cfgmgr52\SPZ3.bsx - could not find
C:\WINDOWS\Helper101.dll - could not find
C:\WINDOWS\pxemgnxe.exe - could not find
C:\WINDOWS\system32\adstartup.exe - could not find
C:\WINDOWS\system32\ca2.dll - could not find
C:\WINDOWS\system32\EDow_AS2.exe - could not find
C:\WINDOWS\system32\hbifybj.exe - could not find
C:\WINDOWS\system32\hkisycl.exe - could not find
C:\WINDOWS\system32\oleadm.dll - could not find
C:\HJT\ilqxgf.exe - could not find
Restarted Normal Mode/logged in John (Administrator not available normal mode XP home?). In safe mode, Tina not available, John is.
Go to Start/Run and type in ---- helpctr -regserver ---- and hit enter. - no response, desktop reappeared
Go to Start/Run and type in ---- cmd ---- and hit enter.
Command Prompt window appeared.
Type the following commands and hit enter after each command-
regsvr32 /u hhctrl.ocx ..."DllUnregisterServer in hhctrl.ocx succeeded."
c:\windows\system32\xmlinst –u ..."xmlinst not recognised" - no file of that name found on disk DIR /S
regsvr32 devmgr.dll ..."DllRegisterServer in devmgr.dll succeeded."
regsvr32 msxml3.dll ..."LoadLibrary ("msxml3.dll") failed - the specified module could not be found"
Close the command window.
Click Start, click Run, type %systemroot%\inf, and then click OK.
1. Locate the Srchasst.inf file. Right-click the Srchasst.inf file, and then click Install. - two Srchasst files present, one with no extension, one .PNF, no .inf.
2. Locate the pchealth.inf file. Right-click the Srchasst.inf(did you mean pchealth.inf?) file, and then click Install. - two pchealth files present, one with no extension, one .PNF, no .inf.
(you would need the CDs for doing the above two steps).
You can now connect back to the internet. - nope, no DSL.
Download this file and save it in C:\Windows\system32 (overwrite the exisitng file) -http://www.kellys-ko...ts/winhlp32.exe
...this file is bigger than the old one in C:\Windows\system32. I copied the old one to A:\*.bad and replaced it with the new one I downloaded.
Search same error. Device Manager same error. Help in John's account doesn't do *anything*, the desktop just reappears. Help in Tina's account still the same.