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adaware [CLOSED]


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#1
Tiffy

Tiffy

    New Member

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right my adaware isnt working properly, it will complete everything but full system scan where it just freezes on the 'deleting section' screen and refuses to go any further. the program is still responding, it just never completes the scan/removal so all the nasties are still on my system :tazz:
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#2
samiko

samiko

    Retired Staff

  • Retired Staff
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how long did you wait for it?
it might be trying to kill a process running in your memory which is refusing to close.
look into your running processes and close any extra applications before you run your adware application.
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#3
Guest_Andy_veal_*

Guest_Andy_veal_*
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Hello and Welcome

There are a number of options we can use in this situation. Firstly, please make sure you have the latest definition file: SE1R51 21.06.2005

We highly suggest doing a Disk Defragmentation and follow it with a thorough Check or Scan Disk, depending upon your version of Windows.

You could try scanning in: Safe mode

Another option is to try a command line:
1. Click "Start" > select "Run" > type the text shown in bold below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke

Click OK.

Please note that the path above is of the default installion location for Ad-aware SE, if this is different, please adjust it to the location that you have installed it to.

2. When the scan has completed, select Next.
3. In the Scanning Results window, select the "Scan Summary" tab.
4. Check the box next to each "target family" you wish to remove.
5. Click next, Click OK.

If you still have a problem, cancel BEFORE the scan reaches the point of stalling -- say after 20 objects are detected. Then click cancel and click on the logfile. Remove any objects you choose and rescan. Again stop the scan before it reaches the point of stalling and remove any additional objects. Then try a full scan without stopping it.

Please let us know how you make out and which option worked.

All the best

Andy
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#4
don77

don77

    Malware Expert

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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