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Major computer Problem


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#1
coooldude

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I am a newbie here and have some major problems with my computer.Here is howthe story goes..

I have an old Athlon 900 Mhz computer with a K7S5A motherboard (It is the very early models. It does not have revision no. on it).
It had been working fine till now. I installed a new HD and had to reinstall all my software. Everything looked fine till I installed Nero (the latest revision from their website). It gave me a message that this has a known compatability issue with Windows XP and to go and install a patch. I could not find the patch in their website. Anyway, anytime I would try to burn a CD, the computer would reboot and it would reboot again when loading XP. This would go on till I would take the CD out of the drive. Then it would reboot and work normally.

I unistalled the latest version of Nero and installed the older version that I had and it is still rebooting.

I ran this eventvwr application and it found the following error:

"The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp.""]http://go.microsoft.com/fwlink/events.asp."[/url]

I went to the microsoft website to find it but could not find anything pertinent.
I have now updated my Nero with the patch and updated my CR writer's firmware. I burned one CD without any hitch but when I tried to do a multisession burn on the same CD, the computer turned itself off immediately. I have to clear the CMOS inorder for it to start up without shutting down immediately. I really don't know what is going on...

Can someone advise me what to do at this point to remedy the problem?
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#2
admin

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Hi cooldude, welcome to Geeks to Go! <_<

Usually this error is the result of a failing CD-ROM drive, or faulty media. Try this:

I: Reinstall the device driver
==========================
1. Restart your computer.

2. Press F8 when the computer finishes Self-Test and begins to load the
operating system.

3. Select Safe Mode and press enter when the boot menu appears.

4. Right click My Computer on the desktop, and click Properties.

5. Click the "Hardware" tab and then click the "Device Manager" button.

6. Expand the "DVD/CD-ROM drives" item.

7. Right click your CD-ROM device and choose Uninstall.

8. Click OK to proceed.

9. Restart your computer. The computer will automatically detect the
device and install the driver.

II: Remove the upper filter and lower filter values from the Registry
=========================================================
1. Click the Start button, click Run. Type Regedit in the Open box and
then click OK.

2. Browse to the following key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11C
E-BFC1-08002BE10318}

NOTE: This is the CD-ROM/DVD global class key.

3. Delete the upperfilter and lowerfilter entries if these strings are
present.

4. Restart your computer and check if the problem disappears.

III: Hardware issue
=================
If the problem persists after trying all of the above methods, it may be a
hardware drive issue. Please check if the CD-ROM is physically damaged.
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#3
Rob B

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I have the same problem, but it only applies when i play games, and only certain games, e.g Age of Empires. Other games work fine.
I have the same "bad block" problem, and i tried all of your steps.
Any further advice?

I used to be able to play all of these games, this problem has only arisen recently.
Help please!
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#4
admin

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Likely a bad drive. :tazz:
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#5
Rob B

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What's that, and how can i fix it?
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#6
lsgh5

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you replace the drive. is your system still under warranty?
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#7
Rob B

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This is the stop error i get:
***STOP: 0x0000008E

I don't think its a problem with my cd rom, even though Event Viewer says it is, because i tried the same game cd in my E drive and the same thing happened. Also, the problem is specific to certain games, if it was a cr rom drive problem, wouldn't it apply to all cds i try?
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