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Wont Boot To Desktop


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#1
andrewasmith1

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Hello Again Guys.

It has winxpp will start to boot, and after the first loadup screen you will see where if you had multiple operating systmes on the computer you can choose, for some reason it has 2 that say Windows Xp Professional. I checked the partitons and there is only 1 partition. i did get it to boot one time and it was in chinese. im not sure if one is for english and other is for chinese. Its a customers computer. please help. if you need further info ill be here.
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#2
gerryf

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despite what some say, windows xp can boot two versions quite happily with both installations on the same paritition---it's a bad idea, but it will do it. This has to be done, however, by installing the second windows in a non-default location

Sounds like someone installed the chinese version in the same c:\windows folder, atop the other one and they are in conflict

Can you get at the boot.ini file and post it?
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#3
andrewasmith1

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where is that located?
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#4
gerryf

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c:\ (hidden system file)
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#5
andrewasmith1

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nope. i cant even to the desktop. i have gotten in 2 times and i looked and there hasnt been any driver changes since then. i cant get in in safe mode either. so im not sure what i need to do.
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#6
gerryf

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show hidden files and folders needs to be enabled...can you drop into safe mode ?
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#7
andrewasmith1

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i cant get to any desktop to access any files. I can't boot into safe mode at all either. i have tried last known good configuration and all thanks
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#8
gerryf

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then use the type command from the recovery console

you may need to use the attrib command as well
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#9
andrewasmith1

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what command do i need to put in the recovery console? and im not sure what the attrib is.
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#10
gerryf

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i guess I assumed since you were working on a customers computer this stuff is not unknown to you...my bad

We'd better back up....since it's xp pro, did they provide you with the windows xp pro admin password? You need it
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#11
andrewasmith1

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im good with computers hardware mostly not too much into the os yet. still working on hardware part of the A+. there is no admin password on the computer i know when you select which part in the recovery that it asks for a password i hit enter and it goest thought. there isnt an admin password.
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#12
gerryf

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so are you in recovery console or not?

Navigate to the root (c:\)

type

attrib -r -a -s -h boot.ini

then

type boot.ini

should bring up the contents of boot.ini

relay information
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#13
andrewasmith1

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i put in exactly "attrib -r -a -s -h boot.ini"

it says the parameter is not valid. try /? for help.
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#14
gerryf

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are you in c:\ directory

are there spaces between the -r{space}-a....
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#15
andrewasmith1

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before where i type it says C:\WINDOWS> then i put with spaces
"attrib -r -a -s -h boot.ini" i also tried c:\boot.ini and still didnt work. what am i doing wrong????
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