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Removal of Spy Sheriff, Aurora, Nail


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#31
doobers

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:tazz: Nope, that didn't help anything with getting onto that website. However, when I clicked on "enable", the "disable" button went gray, but it still says "disabled" by it in green.

(also, after some of the steps earlier this week, my computer is automatic using windows update (before it didn't work automatically and when I tried to open it, it just directed me to the website that wouldn't open). It still directs me to that website, which still won't open, if I click on it, but it popped up some downloads on its own.)
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#32
Metallica

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Hang on. It still says "Disabled" for the MicroSoft.XMLHTTP ?
  • Download the Registry Search Tool.
  • Unzip the contents of RegSrch.zip to a convenient location.
  • Double-click on RegSrch.vbs.
  • If you have an anti-virus installed it might prompt you about a running script. Please ignore this warning and allow the script to run.
  • In the "Enter search string (case insensitive) and click OK..." box paste this string:
    • {ED8C108E-4349-11D2-91A4-00C04F7969E8}
  • Click "OK" to search the registry for that string.
  • Wait for a few minutes while it completes the search.
  • Click "OK" to open the results in WordPad.
  • Copy and paste the entire results into your next post.
Also let me know if yo have this file:
C:\Windows\System32\msxml3.dll

Regards,
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#33
doobers

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I do not have the file: C:\Windows\System32\msxml3.dll

Although, I do have similar files (C:\Windows\System32\msxml3.inf and C:\Windows\System32\msxml2.dll)


The WordPad results are the following:

REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "{ED8C108E-4349-11D2-91A4-00C04F7969E8}" 7/23/2005 3:22:53 PM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED8C108E-4349-11D2-91A4-00C04F7969E8}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED8C108E-4349-11D2-91A4-00C04F7969E8}\InProcServer32]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED8C108E-4349-11D2-91A4-00C04F7969E8}\ProgID]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED8C108E-4349-11D2-91A4-00C04F7969E8}\TypeLib]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED8C108E-4349-11D2-91A4-00C04F7969E8}\VersionIndependentProgID]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft.XMLHTTP\CLSID]
@="{ED8C108E-4349-11D2-91A4-00C04F7969E8}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft.XMLHTTP.1\CLSID]
@="{ED8C108E-4349-11D2-91A4-00C04F7969E8}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft.XMLHTTP.1.0\CLSID]
@="{ED8C108E-4349-11D2-91A4-00C04F7969E8}"
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#34
Metallica

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Get the file here: http://www.dll-files...es.shtml?msxml3 and unzip it to the C:\Windows\System32 folder.

Then click Start > Run > copy&paste regedit.exe /e C:\msxml3.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED8C108E-4349-11D2-91A4-00C04F7969E8}\InProcServer32" > OK

That will create the file C:\msxml3.txt
Find and post the content of that file.

It should be pointing to C:\Windows\System32\msxml3.dll

Regards,
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#35
doobers

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Ok, I did as you said. The content of the C:\msxml3.txt file is:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED8C108E-4349-11D2-91A4-00C04F7969E8}\InProcServer32]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,73,00,\
78,00,6d,00,6c,00,33,00,2e,00,64,00,6c,00,6c,00,00,00
"ThreadingModel"="Apartment"
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#36
Metallica

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OK that is pointing at the correct file.

Could you visit WindowsUpdate after extracting msxml3.dll to te correct folder?

And did it by any chance solve the FindFiles issue?

Regards,
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#37
doobers

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unfortunately, that did not solve either the windows update or find file problems. :tazz:
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#38
Metallica

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Can you tell me what happens when you click
Start > Run > copy&paste REGSVR32 "C:\Windows\System32\msxml3.dll" > OK

Regards,
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#39
doobers

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I get an error saying:

LoadLibrary("C:\Windows\System32\msxml3.dll")failed - A dynamic link library (DLL) initialization routine failed.
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#40
Metallica

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Grmbl. :tazz:

Can you try this please?
http://support.micro...om/?kbid=836982

Let me know,
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#41
doobers

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yay!! :tazz:

I read that website and tried to install the files via the website (and it did not accomplish anything new). I then copied the files from a different computer and put them on my computer (replaces the files on my computer), restarted and did the following:

Start > Run > copy&paste REGSVR32 "C:\Windows\System32\msxml3.dll" > OK

It said it was successful. Now, it lets me search files on my computer!!!


Then I went to the windows update website on IE. It actually loaded the webpage and said it was checking my computer! However, in about 5 seconds, it says that Internet Explorer encountered a problem and needs to close. I tried it number of times and it does the same thing. However, it lets me go to any other website I try. Any suggestions on that?

Thanks for your help so far!
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#42
Metallica

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Info: http://www.microsoft...p2/default.mspx

My preferred method: http://www.winsupers..._slipstream.asp

Regards,

View Post


Good to see some progress. :tazz:

I'm not sure what you have tried out of the options I quoted.

Let me know.
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#43
doobers

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I think I tried every option you suggested up until this point!

Are you suggesting that I download Windows XP Service Pack 2? You already had me do this back a ways (see postings from 7/8/05). Should I do it again?
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#44
Metallica

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If you already installed it there is no reason to download it again. But if you only downloaded it, now is the time to install it.

Post a new HijackThis log when you are done please.

Regards,
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#45
doobers

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Ok, I did install it previously. My current hijackthis file is:

Logfile of HijackThis v1.99.1
Scan saved at 6:30:07 PM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TM1184\ControlUtility\ControlUtility.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\HijackThis.exe

O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Dell Control Utility.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: stchost.exe (moto) - Unknown owner - C:\WINDOWS\stchost.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
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