a fatal error in IE has occurred. The error is caused by Trojan-spy.html.smitfraud.c. System cannot function properly. Scan system with anti-virus or spyware to remove it.
Also immediately it opens another window saying that
Windows explorer has encountered a problem and needs to close.
This message keeps appearing again and again and doesn't allow me to do any work on my system. Only for a short time when the message has yet not appeared, I can open something else. If I manage to open another program during that time, I can work in the opened program. But I cannot work on any other program, unless I click on the Windows Explorer error window and then start the new program immediately by the time it tries to give the error message again.
I cannot open control panel as clicking on the link gives error
Windows cannot find (null). make sure the filename and path are correct.
I am sure I haven't made any changes to the link. And this link used to work earlier.
I have run HijackThis and given below is the log file generated.
Also please note that I have Windows XP professional edition with no service pack installed. I am not able to install the service pack because it gives an error or just hangs while trying to upgarde to service pack.
I had tried upgrading earlier long before I had this trojan-spy problem.
Logfile of HijackThis v1.99.1
Scan saved at 10:30:48 AM, on 6/29/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system32\jXGQ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\kvzmmr.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\WINDOWS\System32\intel32.exe
c:\windows\system32\pvnfvfu.exe
C:\yahoo sms\Messenger\ypager.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\jXGQ.exe
C:\export\bea\export\WEBLOG~1\server\bin\beasvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-xu\msnappau.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\PROGRA~1\RECOMM~1\v15\rh.exe
C:\Program Files\NaviSearch\bin\nls.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\Explorer.exe
C:\Documents and Settings\Happy\Desktop\HijackThis.exe
C:\WINDOWS\System32\dwwin.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Happy\LOCALS~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Happy\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.ieplugin.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.ieplugin.com/q.cgi?q=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.search...look=stmpl1&fw=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Happy\Application Data\Mozilla\Profiles\default\k2fmx3iu.slt\prefs.js)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {020F7A26-95BB-EB4A-BF68-BBEE8882ECEA} - C:\WINDOWS\System32\eyxqfc.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_1.dll
O2 - BHO: SmartPops Class - {0421701D-CF13-4E70-ADF0-45A953E7CB8B} - C:\Program Files\Recommended Hotfix - 421701D\v15\RH.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\yahoo sms\Common\yiesrvc.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\SPYWAR~1\tools\iesdsg.dll (file missing)
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\yahoo sms\Common\YIeTagBm.dll
O2 - BHO: Intelligent Explorer - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: (no name) - {A7DBEE10-AB11-4350-9D2F-4245470EC116} - C:\WINDOWS\System32\allh.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: FavoriteMan Class - {EBBD88E5-C372-469D-B4C5-1FE00352AB9B} - C:\WINDOWS\System32\mmview_101.dll
O2 - BHO: (no name) - {EBEB04E1-E67E-CFD7-2445-CCA93CEE58B6} - C:\WINDOWS\System32\gvuaenj.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O3 - Toolbar: Intelligent Explorer - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_1.dll
O4 - HKLM\..\Run: [jXGQ.exe] C:\windows\system32\jXGQ.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\kvzmmr.exe reg_run
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Happy\LOCALS~1\Temp\se.dll,DllInstall
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [xmsaff] c:\windows\system32\ixnxltc.exe
O4 - HKLM\..\Run: [xasppt] c:\windows\system32\pvnfvfu.exe r
O4 - HKCU\..\Run: [Yahoo! Pager] C:\yahoo sms\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Yahoo! Search - file:///C:\yahoo sms\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\xmlspy\spy.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\yahoo sms\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\yahoo sms\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\yahoo sms\Common\yiesrvc.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: (no name) - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\systb.dll
O9 - Extra 'Tools' menuitem: IMI - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\systb.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.barg...MARKETING32.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc...m::/on-line.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c5.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguar...ion/Install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\yahoo sms\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.ho...es/MsnPUpld.cab
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.sho...tall_wm1001.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1106914384531
O16 - DPF: {77712A64-F30B-47C8-A363-CDA1CEC7DC1B} - http://www.advanceds...chbarsetup2.exe
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.webs...26/QDow_AS2.cab
O16 - DPF: {99410CDE-6F16-42ce-9D49-3807F78F0287} (ClientInstaller Class) - http://www.180search...com/180saax.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {DDF44FD9-749F-4761-89BB-E8A59339E459} - http://akamai.downlo...ice_9_EN_XP.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.zestyfind...app/DS4/DS4.cab
O16 - DPF: {EBBD88E5-C372-469D-B4C5-1FE00352AB9B} (FavoriteMan Class) - http://fad-1114.nyc1...mviewer_101.cab
O18 - Filter: text/html - {35AC2151-0282-4954-8EAD-ABBCAD937D36} - C:\WINDOWS\System32\allh.dll
O18 - Filter: text/plain - {35AC2151-0282-4954-8EAD-ABBCAD937D36} - C:\WINDOWS\System32\allh.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: style2 - C:\WINDOWS\q5743203_disk.dll
O23 - Service: BEA WebLogic Platform 8.1 NodeManager - BEA Systems, Inc. - C:\export\bea\export\WEBLOG~1\server\bin\beasvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IBM WebSphere Application Server V6 - your-gurg0dywdcNode01 (IBMWAS6Service - your-gurg0dywdcNode01) - Unknown owner - C:\Program Files\IBM\WebSphere\AppServer\bin\wasservice.exe" "IBMWAS6Service - your-gurg0dywdcNode01 (file missing)
O23 - Service: MySQL - Unknown owner - C:\mysql-noinstall-4.1.10-win32\bin\mysqld-nt.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Apache Tomcat (Tomcat5) - Unknown owner - C:\Program Files\Apache Software Foundation\Tomcat 5.5\bin\tomcat5.exe" //RS//Tomcat5 (file missing)
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe
Please help me.