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Webrebates - Need Help!


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#1
kissdisap

kissdisap

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Somewhere along the line webrebates was installed on my computer without my knowledge. I need some help removing it from my system now. Below is a copy of my HijackThis log... Can anyone help me out?

I have already installed and run both Ad-Aware and Spybot, but despite this I am still having problems.

In addition, I'm also seeing some words underlined when I view webpages, but I'm not sure if this is associated with webrebates or not and I keep getting virus warnings from AVG for various viruses on my C:\. I have tried some of the tips recommended in other topics, but to no avail.

Somebody please help!


Logfile of HijackThis v1.98.2
Scan saved at 10:09:28 PM, on 10/2/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Utopia\Angel\Angel.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Common\Bin\WinCinemaMgr.exe
C:\Program Files\AdsGone\adsgone.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Maxthon\Maxthon.exe
D:\OLD_E\Backup\HijackThis\HijackThis19802.exe

O1 - Hosts: 216.40.230.4 desktop.kazaa.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [ShareMonkey Speedup] C:\Program Files\KaZaA Lite\Speed Up.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot\SpybotSD.exe" /autocheck /autofix /autoclose
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Utopia Angel] "C:\Utopia\Angel\Angel.exe"
O4 - Startup: AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Ad-Aware SE Personal.lnk = C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AdsGone 2003.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: AdsGone 2004.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GoogleToolbar.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: AdsGone - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O9 - Extra 'Tools' menuitem: &AdsGone Settings - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
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#2
-=jonnyrotten=-

-=jonnyrotten=-

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You have malware we need to fix, but first you need to apply Windows Critical updates. Without critical updates, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://windowsupdate.microsoft.com/
-or-
Order if you're on dial-up, order a free CD here:
http://www.microsoft...default810.mspx

Please update everything, except SP2. The malware needs to be cleaned up before SP2 is installed. I also highly suggest not using Kazaa anymore, in fact I would uninstall the program altogether. There are other P2P programs to use out there that actually function way better, download faster, and do not run on malware. Running windows without service pack 1 and critical updates while using Kazaa.........dangerous mix.

After that post a new hijack log with all windows and browsers closed with nothing running but Hijack This.

-=jonnyrotten=- <_<
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#3
kissdisap

kissdisap

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Ok, Kazaa Lite has been uninstalled, all critical updates have been applied and the computer has been restarted. Both Spybot & Ad-Aware scanned my computer upon login and then HijackThis was run. It was produced before I manually opened anything. All the processes running are the ones which load upon startup. Below is the report:

Logfile of HijackThis v1.98.2
Scan saved at 1:02:32 PM, on 10/3/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Utopia\Angel\Angel.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\AdsGone\adsgone.exe
C:\Program Files\Common\Bin\WinCinemaMgr.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
D:\OLD_E\Backup\HijackThis\HijackThis19802.exe

O1 - Hosts: 216.40.230.4 desktop.kazaa.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [ShareMonkey Speedup] C:\Program Files\KaZaA Lite\Speed Up.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot\SpybotSD.exe" /autocheck /autofix /autoclose
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Utopia Angel] "C:\Utopia\Angel\Angel.exe"
O4 - Startup: AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Ad-Aware SE Personal.lnk = C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AdsGone 2003.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: AdsGone 2004.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GoogleToolbar.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\AIM95_c6\aim.exe (file missing)
O9 - Extra button: AdsGone - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O9 - Extra 'Tools' menuitem: &AdsGone Settings - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdsGone\adsgone (file missing)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
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#4
-=jonnyrotten=-

-=jonnyrotten=-

    Member 2k

  • Retired Staff
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Very good, except you forgot to update to Service Pack 1. Make sure you have service pack 1 and all critical updates for it before we can effectively help.

If you are unsure if you have downloaded service pack 1 or not then go into control panel, performance and maintenance, system. On the general tab it should say something like this

System:
Microsoft Windows XP
Home/Professional
Version 2002
Service Pack 1

It should look similar to that, but it must say Service Pack 1

-=jonnyrotten=- <_<
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#5
ditto

ditto

    - i pwn n00bs -

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go to http://www.windowsupdate.com
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