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zone alarm wont come off

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Hi all ..
I downloaded off a web site zone alarm. for anti virus protection and i cant get the thing off keeps on telling me this...
cannot delte access denied.
please make sure disk is not full or rewrite .. that is basically what it says.. i cant get it to go away ..
also there are some popping up saying that cannot delete being used by another person or program..

there is also ..
zlavscan.dll. is being used by another person or program.. what do i do to get this off.. should i just redue the windows and remove everything off the computer and start from scratch ?? what is a good antivirus pretection to use.. i have tried so many and they seem to block so much of the internet that it irratates me so bad i remove them ..any help is appreciated..
thank you michelle
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