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Major Problems! [RESOLVED]


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#1
PinkLace

PinkLace

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Going to try to make this quick and simple.....my husband's computer he uses at work has a virus. It has seemed to keep growing day by day until now it will not allow him to get online, it has taken over his desktop and is keeping programs from running. I have the computer here with me now, I am on a laptop so that I can get online and go back and forth with them.

I have ran several anti virsus programs, with no help.

I have copied the hijack file and have pasted it here.....can ANYONE HELP?!

thanks, Jennifer


Logfile of HijackThis v1.99.1
Scan saved at 6:00:49 PM, on 6/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Steve\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicks...es.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicks...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sechrist Consulting, Inc.
O1 - Hosts: 60.50.170.0127.0.0.1 www.trendmicro.com
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (file missing)
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [juf] C:\WINDOWS\juf.exe
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [updatelavasoft] C:\WINDOWS\System32\updatelavasoft.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - Global Startup: FaxFinder Client Software.lnk = C:\Program Files\Multi-Tech Systems\FaxFinder Client Software\ff110client.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.ysbweb.com
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted Zone: *.ysbweb.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:tsk.mht!http://69.50.166.110....chm::/file.exe
O16 - DPF: {2456741B-1567-7682-A355-939856783603} - ms-its:mhtml:file://c:\default.mht!http://perou-voyage.....chm::/tibs.exe
O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://server/connec...uter/nshelp.dll
O16 - DPF: {5A447319-0EA2-447B-A063-A5F849B097D0} (ScanZillaLE Class) - https://www.stopzill...es/SZScanLE.cab
O16 - DPF: {DF05D910-DC8E-403A-93B0-5C866F3200D1} (PtClickLoan Control) - https://www.clickloa...PtClickLoan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AHMCC.local
O17 - HKLM\Software\..\Telephony: DomainName = AHMCC.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{0BC64A19-62D8-485F-BD00-912E504354EB}: NameServer = 192.168.1.3
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AHMCC.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{0BC64A19-62D8-485F-BD00-912E504354EB}: NameServer = 192.168.1.3
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = AHMCC.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{0BC64A19-62D8-485F-BD00-912E504354EB}: NameServer = 192.168.1.3
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
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#2
kool808

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Welcome to Geeks to Go!. Sorry about the delay in getting to your post, we have been very busy.

Do you still require help or are your problems resolved?

Please let me know and if you still require assistance, please post a fresh HJT log.

Regards,

kool808
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#3
PinkLace

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Thanks for writting back but yes I have fixed the problem!

Keep up the good work!
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#4
kool808

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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