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Internet Explorer Slowdown and Limited Access


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#1
Asphyxiating

Asphyxiating

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Hi, my computer crashed and after reinstalling the operating system (Win 2K Professional), I've found several problems with my internet. I connect via a Chinese ISP and I get speeds of 54.6kpbs everytime. I have good antivirus software and I connect through a firewall. I have never had any problems before the crash.

Firstly, the speed of some websites is extremely slow, which is unusual. I have had problems accessing my mail. Hotmail.com.cn was fine at first, but a few days later I compose a new message and it does not allow me to select the text box in order to type a message. My daughter, who logs on to English Hotmail, can not even get into her email. After logging in, it goes blank and in the status bar it says 'Done' but the cursor timer is still running.

I have also not been able to log into my email in www.tiscali.co.uk At first I can not login at all as it redirects me to the Tiscali homepage but now it seems to work.

I can not access my Lycos (www.mailcity.com) email at all. Whenever I go to www.mailcity.com website, it says Page Can Not Be Found etc..

I can not install Ad-aware or any software that requires logging in as Administrator as the laptop is a company laptop and my IT Support staff can not identify the problem either. I would greatly appreciate if anyone could help me! Thanks..

Here is my HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 0:17:21, on 2005-7-1
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINNT\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINNT\system32\pctspk.exe
C:\WINNT\system32\mouse.exe
C:\WINNT\system32\internat.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\tony.liow\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.amecsh.com/amecsh
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [mouse] mouse.exe
O4 - HKLM\..\RunServices: [mouse] mouse.exe
O4 - HKLM\..\RunOnce: [ACMWrapperV2.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CDEngine\ACMWrapperV2.dll"
O4 - HKLM\..\RunOnce: [MediaPlayerV2.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CDEngine\MediaPlayerV2.dll"
O4 - HKLM\..\RunOnce: [driversV2.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CDEngine\driversV2.dll"
O4 - HKLM\..\RunOnce: [Cdbootable.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\Cdbootable.dll"
O4 - HKLM\..\RunOnce: [cdDataPS.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\cdDataPS.dll"
O4 - HKLM\..\RunOnce: [cdExtra.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\cdExtra.dll"
O4 - HKLM\..\RunOnce: [cdmp3.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\cdmp3.dll"
O4 - HKLM\..\RunOnce: [database.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\database.dll"
O4 - HKLM\..\RunOnce: [ISO9660.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\ISO9660.dll"
O4 - HKLM\..\RunOnce: [Joliet.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\Joliet.dll"
O4 - HKLM\..\RunOnce: [Udf.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\Udf.dll"
O4 - HKLM\..\RunOnce: [creator.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\creator.dll"
O4 - HKLM\..\RunOnce: [Translator.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CreatorAPI\Translator.dll"
O4 - HKLM\..\RunOnce: [CDEngine.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common Files\Adaptec Shared\CDEngine\CDEngine.dll"
O4 - HKLM\..\RunOnce: [WMC_RebootCheck] C:\WINNT\inf\unregmp2.exe /FixUps
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: Joyo - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} - C:\PROGRA~1\Kingsoft\XDict\IEPlugin.dll
O9 - Extra button: PowerWord - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} - C:\PROGRA~1\Kingsoft\XDict\IEPlugin.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {0A43D7AC-D6C1-4622-B309-BF975F427C0E} (first direct internet banking plus digital safe) - https://internetbank...frontdoorFD.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ap.int.amec.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{C8577ED6-9B56-446A-9803-89578EE15793}: NameServer = 202.96.209.6 202.96.209.133
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ap.int.amec.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ap.int.amec.com
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINNT\system32\r_server.exe" /service (file missing)
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