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RK_77-AntiVirusGold in system Tray [CLOSED]

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I have this Red circle with a X mark which says your PC is infected.Please help in removing this,I have run all adwares and removed them.Now my scan does not report any thing.Only while Booting I get an error for this exe

"CCApp.exe" failed........

Then in the system tray I have this Red circle with a white X mark.I need to remove this .please help asap

I'm pasting the Hijack Log Below

Logfile of HijackThis v1.99.1
Scan saved at 11:55:34, on 02/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
c:\Program Files\Dell\OpenManage\Client\Iap.exe
D:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
D:\Program Files\iBall\Ball Mouse\1.2\LWBWHEEL.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Real\realplay.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\IBM\WebSphere MQ\bin\amqmtbrn.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = R.Rajkumar
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\rajkumar\Application Data\Mozilla\Profiles\default\p9kb1bp5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://D%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\rajkumar\Application Data\Mozilla\Profiles\default\p9kb1bp5.slt\prefs.js)
O1 - Hosts: google.com
O1 - Hosts: google.co.uk
O1 - Hosts: google.ca
O1 - Hosts: google.es
O1 - Hosts: google.de
O1 - Hosts: google.fr
O1 - Hosts: google.com.au
O1 - Hosts: www.yahoo.com
O1 - Hosts: yahoo.com
O1 - Hosts: mail.yahoo.com
O1 - Hosts: www.msn.com
O1 - Hosts: msn.com
O1 - Hosts: search.msn.com
O1 - Hosts: www.search.msn.com
O1 - Hosts: go.com
O1 - Hosts: www.go.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - D:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\system32\nzdd.dll
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LWBMOUSE] d:\Program Files\iBall\Ball Mouse\1.2\LWBWHEEL.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [RealTray] D:\Program Files\Real\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe
O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WebSphere MQ Task Bar.lnk = ?
O8 - Extra context menu item: Download all by Net Transport - D:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - D:\Program Files\Xi\NetTransport 2\NTAddLink.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://V5.Windowsupdate.microsoft.com
O15 - Trusted Zone: http://Download.Windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093862757320
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com..._1/axofupld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DF281F78-ADB9-4087-8AD7-CEB5E291916A}: NameServer =
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\System32\basfipm.exe
O23 - Service: Bluetooth Service (btwdins) - Unknown owner - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Event Log Clearing Service (ClearLog) - Unknown owner - C:\WINDOWS\SYSTEM32\ClearLog.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Iap - Dell Computer Corporation - c:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - D:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - D:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
O23 - Service: CSCS Logger (LoggerService) - Unknown owner - D:\CSCS\CSCSLogger.exe
O23 - Service: MdbaService - Misys - C:\Program Files\Misys\Meridian 3.1\MdbaService.exe
O23 - Service: Oracle WebDb Listener - Unknown owner - d:\Oraclerepo6i\bin\wdblsnr.exe
O23 - Service: OracleRajkumar_homeClientCache - Unknown owner - d:\ORAcle8i\BIN\ONRSD.EXE
O23 - Service: Oracle Reports Server [Rep60_RAJKUMARR-Reports_home] (OracleReportServer-Rep60_RAJKUMARR-Reports_home) - Oracle Corp - d:\Oraclerepo6i\bin\rwmts60.exe
O23 - Service: OracleReports_homeClientCache80 - Unknown owner - d:\Oraclerepo6i\BIN\ONRSD80.EXE
O23 - Service: Pervasive.SQL 2000 (relational) - Pervasive Software Inc. - C:\PVSW\BIN\W3SQLMGR.EXE
O23 - Service: Pervasive.SQL 2000 (transactional) - Unknown owner - C:\PVSW\BIN\NTBTRV.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

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Hello RK_77, welcome to Geeks to Go! I'm Kristy and I will be helping you.

Copy the part in bold below into notepad and save it as AVGoldfix.reg
Set Filetype to All Files and save it somewhere easy to find. We will use it later.


[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]

"Intel system tool"=-


*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt if you get one.
*If the computer does not reboot by itself, do it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Doubleclick the AVGoldfix.reg we made earlier.
And (still in safe mode) use the DiskCleanup Tool to empty all your Temp folders.

Delete the entire folder C:\Program Files\AntiVirusGold

In the Control Panel click Display > Desktop > Customize desktop > Website > Uncheck "Security Info"

Then boot back to normal, run HijackThis again and post a new log.

~Kristy :tazz:
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Due to lack of feedback, this topic has been closed.

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