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My daughter's laptop has been hijacked by Spy Sheriff. Initially the desktop was frozen, and had the black background message about Spy Sheriff. Now it comes up with an active desktop error and the "Active Desktop Recovery" screen. I have tried cleaning the system with Trend-Micro's PC-Cillin, Lavasoft Adaware and Spybot Search and Destroy. Hasn't worked. PC-Cillin did report that it removed DLOADER.AG, but it cannot remove XORDOOR.A. The adware programs highlighted lots of items which I have removed. Internet Explorer will only go to a [bleep] site. Doesn't matter what I type in the address bar. When I start IE it defaults to http://195.95.218.172/index.php and a dialog box labeled Security Warning comes up and asks if I want to install and run "Advanced Browsing Technologies - DialerPlatform Limited".
Thanks in advance,
Conteur
Here is my HijackThis log file:
Logfile of HijackThis v1.99.1
Scan saved at 11:11:51 AM, on 7/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\WINDOWS\System32\paytime.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\msmsgr2.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\rdso\eetu.exe
C:\WINDOWS\System32\d?dplay.exe
C:\WINDOWS\System32\paytime.exe
C:\Program Files\D-Link AirPlus Xtreme G\AirPlus.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PCCGUIDE.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial1.exe
C:\WINDOWS\System32\newdial1.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial.exe
C:\WINDOWS\System32\newdial1.exe
C:\WINDOWS\System32\newdial1.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Claudia\Desktop\Malware\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://allstarsearch.net
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://allstarsearch.net
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://allstarsearch.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://195.95.218.172/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://allstarsearch.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allstarsearch.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allstarsearch.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://195.95.218.172/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://195.95.218.172/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://allstarsearch.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://allstarsearch.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://195.95.218.172/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allstarsearch.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://allstarsearch.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allstarsearch.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://allstarsearch.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://195.95.218.172/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://195.95.218.172/index.php
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {10A67222-BA0C-D888-8759-E3E451E93BE3} - C:\WINDOWS\System32\l8hy7ZHd.dll
O2 - BHO: (no name) - {4377998C-51A3-45E8-AC8C-D15107AEB2C5} - (no file)
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {A0269420-A638-4509-889C-8FC3CC85DA7E} - C:\WINDOWS\drexinit.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\1.bin\S4BAR.DLL
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - HKLM\..\Run: [icasServ] C:\WINDOWS\System32\icasServ.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Aida] C:\Program Files\rdso\eetu.exe
O4 - HKCU\..\Run: [Mhxphe] C:\WINDOWS\System32\d?dplay.exe
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\System32\win32.exe
O4 - HKCU\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: D-Link AirPlus Xtreme G Configuration Utility.lnk = ?
O4 - Global Startup: D-Link REG Utility.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: AltaVista Search - file://C:\Program Files\Dynamic Toolbar\ALTAVISTA\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate - file://C:\Program Files\Dynamic Toolbar\ALTAVISTA\Cache\SelectedContextTranslation.htm
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.archiviosex.net
O15 - Trusted Zone: www.redfunny.com
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: www.skymasters.biz
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {1671869C-25B3-4C80-9446-8AE6111F8765} (MaxisHotDateTeleX Control) - http://thesims.ea.co...otDateTeleX.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...Transporter.cab?
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/...me/ZAxRcMgr.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O21 - SSODL: DCOM Server - {2c1cd3d7-86ac-4068-93bc-a02304bb8c34} - C:\WINDOWS\System32\msdcom32.dll
O21 - SSODL: VetXSMQQxVlh - {10A6721C-BA0C-D8B6-CDD5-D2F851E93BE0} - C:\WINDOWS\System32\dqokg.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
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