[Trevuren]

1. We must stop, disable and delete an added service (023)

1. To stop a service and set to 'disabled'

Go to Start > Run and type in Services.msc then click OK

Click the Extended tab.

Scroll down until you find the service.

Service: DiamondCS Process Guard Service v3.000 (DCSPGSRV) - DiamondCS - I:\Hacking and Cracking\ProcessGuard\dcsuserprot.exe


Click once on the service to highlight it.

Click Stop

Right-Click on the service.

Click on 'Properties'

Select the 'General' tab

Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box

From the drop-down menu, click on 'Disabled'

Click the 'Apply' tab, then click 'OK'

The service is now stopped and disabled.

2. Uninstall ProcessGuard


3. We will now delete the service:

• Open HJT
• Click on Config>>Misc Tools>>Delete an NT Service
• Type DCSPGSRV in the space provided and click OK
• The program will ask you to REBOOT --- Accept
  
• REBOOT into SAFE MODE
  
• Using Windows Explorer, locate and DELETE the following file (if it still is present):
  
  I:\Hacking and Cracking\ProcessGuard<---Folder and content
  
• REBOOT back into Normal Mode
  
• Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

[Advertisements]

I did as you said and ProcessGuard is completely gone, but I'm wondering if it was necessary. It hasen't caused problems before and I've used it for a while as a tool to protect certain processes from others. Is it the cause of my problem(s)?

Here's my new log:


Logfile of HijackThis v1.99.1
Scan saved at 3:23:30 PM, on 7/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\services.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
I:\Tim\Problem!\HijackThis\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe
O4 - HKLM\..\Run: [!1_pgaccount] "I:\Hacking and Cracking\ProcessGuard\pgaccount.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WordPerfect Office 1215] I:\Tools\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=071505 serial=WS12WTX-9999998-UYR lang=EN
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [AIM] I:\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "I:\Hacking and Cracking\ProcessGuard\procguard.exe" -minimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - I:\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105983115562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab33902.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: style2 - C:\WINDOWS\q188828_disk.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


Note: I still have F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe

[SlimTim10]

I did as you said and ProcessGuard is completely gone, but I'm wondering if it was necessary. It hasen't caused problems before and I've used it for a while as a tool to protect certain processes from others. Is it the cause of my problem(s)?

Here's my new log:


Logfile of HijackThis v1.99.1
Scan saved at 3:23:30 PM, on 7/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\services.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
I:\Tim\Problem!\HijackThis\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe
O4 - HKLM\..\Run: [!1_pgaccount] "I:\Hacking and Cracking\ProcessGuard\pgaccount.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WordPerfect Office 1215] I:\Tools\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=071505 serial=WS12WTX-9999998-UYR lang=EN
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [AIM] I:\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "I:\Hacking and Cracking\ProcessGuard\procguard.exe" -minimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - I:\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105983115562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab33902.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: style2 - C:\WINDOWS\q188828_disk.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


Note: I still have F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe

[Trevuren]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

First we need to make all files and folders VISIBLE:

Go to start>control panel>folder options>view (tab)
*choose to "show hidden files and folders,"
*uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
*Close the window with ok
*All hidden files will now be visible

Please RUN HijackThis.
. Click the SCAN button to produce a log.

Place a check mark beside each one of the following item:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe


Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to use the F8 method to Start Your Computer in Safe Mode

*Restart the computer.
*as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
*Use the arrow keys to select the Safe mode menu item
*press Enter.


Using Windows Explorer, locate the following files, and DELETE them (if they are present):

C:\WINDOWS\services.exe<---This is a virus, the real one is located in the system32 folder
C:\WINDOWS\system32\fservice.exe


Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

Regards,

Trevuren

[SlimTim10]

Could you please reply to my previous questions?

I did as you said again, but the only thing that has changed is that ProcessGuard no longer runs on startup. fservice.exe still appears in my log and Windows Explorer is constantly crashed.

Anyway, here's my new log:


Logfile of HijackThis v1.99.1
Scan saved at 6:44:12 PM, on 7/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\services.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
I:\Tim\Problem!\HijackThis\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe
O4 - HKLM\..\Run: [!1_pgaccount] "I:\Hacking and Cracking\ProcessGuard\pgaccount.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WordPerfect Office 1215] I:\Tools\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=071505 serial=WS12WTX-9999998-UYR lang=EN
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [AIM] I:\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "I:\Hacking and Cracking\ProcessGuard\procguard.exe" -minimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - I:\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105983115562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab33902.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: style2 - C:\WINDOWS\q188828_disk.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


Thanks,

SlimTim10

[Trevuren]

When one is attempting to remove difficult infections, one will remove any program that might be an obstacle to the emoval of the infection. When normal means of removal prove to be inadequate, the fault often lies with auxiliary programs that are blocking registry changes.

It could be part of the problem, I am not sure.

Trevuren

[SlimTim10]

Okay, thanks for the great insight. I understand what you mean.
So how can I stop fservice.exe from continuing to return? I can't keep deleting it and restarting my computer. I know you're trying and I hope you can help solve the problem. Also, are services.exe (the virus) and fservice.exe the cause of my Windows Explorer crashes? If not, I would like to focus on that after I fix this problem.

[Trevuren]

After much research I have discovered that your system is infected by the Porat Trojan. The following is a description of this uncommon infection:

The trojan has backdoor functionality and includes a keylogger. It is invisable from the Task Manager and employs counter-removal tricks so that it's difficult to terminate the Trojan process. Furthermore the Trojan monitors the registry entries it adds so they're restored immediately if changed.

----------------------------------------------------------------
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below.

To get rid of this very tenacious pest, please do the following. Take your time and be patient:

Step 1

Download Dellater.zip from here and unzip it to your System32 folder (C:\Windows\System32\).

Download Windows-XP-Prefetch-Clean-And-Control.exe from here.


Step 2

Reboot your computer into Safe Mode.

Run the above prefetch program to purge the prefetch folder.
You will get the "first time" pop-up. Click OK.
Select either the Recommended or Default option radio button
Click the "Set Prefetch Parameters" tab.
Click the "Clean Prefetch Folder Now" tab.


Step 3

Go to Start |Run and type:

Dellater.exe c:\windows\system32\fservice.exe <--Note the space between .exe and C:\

You should get a pop-up:
"File Marked for Deletion After Reboot
c:\windows\system32\fservice.exe"

Do the same for each of these files:

Dellater.exe c:\windows\system\sservice.exe
Dellater.exe c:\windows\system32\wininv.dll
Dellater.exe c:\windows\system32\winkey.dll
Dellater.exe c:\windows\winlogon.exe


Step 4

Reboot into Safe Mode again
Don't worry about the pop-up message that it can't find fservice.exe, you'll be fixing that in a minute.

The above files should be gone and not recreated by the trojan. Note that winlogon.exe WILL exist in directories besides C:\windows. The winlogon in C:\windows was a trojan. The other winlogon.exe's are legitimate.


Run HijackThis again and place a check before the following entry. Close ALL OPEN WINDOWS/BROWSERS and click Fix Checked:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\fservice.exe



Step 5

Open Notepad, (Start | Run, type in Notepad)
Copy ALL the bold text below to notepad.
Click File | Save As
Change the Save as type to *All Files*
Save it to your desktop as fix.reg


REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\{5Y99AE78-58TT-11dW-BE53-Y67078979Y}]


Double-click Fix.reg and confirm you wish to add the contents to the registry when prompted.



Step 6

Reboot into normal Windows mode.
(Windows will probably take a bit longer to load due to the prefetch
folder repopulating but should speed up on the next reboot or two).

Run hijackthis again to check the F2 entry has now gone.

Check the registry to be sure the explorer key is not back again under the policies key.
Click Start | Run and type regedit and press Enter.
Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies

There should be no 'explorer' subkey present.

Check your system to make sure that above deleted files are no longer in
existence anywhere (except winlogon.exe but there should be no winlogon.exe in c:\windows).


Step 7

Post a fresh HijackThis log


Regards,

Trevuren

[SlimTim10]

So I assume what you meant by

Check your system to make sure that above deleted files are no longer in
existence anywhere (except winlogon.exe but there should be no winlogon.exe in c:\windows).

means that winlogon.exe should be in C:\WINDOWS\system32, but there should not be one in C:\WINDOWS because that is what I confirmed.

Here's my new log:


Logfile of HijackThis v1.99.1
Scan saved at 10:24:30 AM, on 7/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\dwwin.exe
I:\Tim\Problem!\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [!1_pgaccount] "I:\Hacking and Cracking\ProcessGuard\pgaccount.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [WordPerfect Office 1215] I:\Tools\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=071505 serial=WS12WTX-9999998-UYR lang=EN
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [AIM] I:\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "I:\Hacking and Cracking\ProcessGuard\procguard.exe" -minimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - I:\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - I:\PC Games\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105983115562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab33902.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: style2 - C:\WINDOWS\q188828_disk.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)


Thanks,

SlimTim10

Edited by SlimTim10, 05 July 2005 - 08:22 AM.

[Trevuren]

Your log appears clean at the moment. Give it a run for a day and repost a new log and tell me if there are any new developments. Once you are malware free we will commence our final cleanup procedures.


Regards,

Trevuren

[SlimTim10]

Okay thanks for all the help. I still have a major problem that concerns me though; Windows Explorer continues to crash moments after it begins. I can't keep it working for more than a few seconds. Is this part of the "final cleanup procedures"? If not, what is the problem and how can I fix it?

Thanks,

SlimTim10

[Trevuren]

No this isn't part of the cleanup procedures. Your other problem does not appear to be malware related and you may want to consider one of our other forums which deals with these problems. I am strictly malware removal. Do you want to do your cleanup now?

Trevuren

[SlimTim10]

Sure, I'd like to do the cleanup now so I can begin fixing that problem. Thanks for all your help. I'll consult another of your forums.

[Trevuren]

Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
1. Right-click "My Computer", and then left click "Properties".
2. Left click on "System Restore Tab"
3. Check box beside "Turn Off System Restore"
4. Left click on "Apply"

TO ENABLE SYSTEM RESTORE
1.Remove check mark from "Turn Off System Restore"
2.Click on "Apply"

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.


3. Finally, Re-hide your System Files and Folders to prevent any future accidents.


Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

[Trevuren]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.