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#1
kghatz

kghatz

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hi, i was downloading from teh internet and got a warning message from Norton antivirus that a trojan has been installed in my pc, and norton was unable to repair. tried most of the existing spyware software, but none of tehm can detect it.
i was told that best option is to format my hard disk, as i have all teh drivers for this .
any ideas how to do this format t othe hard disk please?
(i did a back up for all my files and saved in cds)
thanks
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#2
Murray S.

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Howdy:

What was the name of the trojan and where did Norton say it was located??

Have you run a full system scan to see if it is still there or if Norton caught it when it found it??

Lastly, suggest you stay away from warez sites and p2p networking as they are notorious for spyware/malware !!

Murray
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#3
kghatz

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i don't know the location. it said: an infected file has been detected and unable to repair. file name: downloader.trojan .
i have been to the symantec website and also run fll system scan , and also on a safe mode (full system scan) and nothing detected.
i did run spy bot, microsoft antispyware beta, spyware doctor, yahoo anti spy, ewido security suite , and ad-aware professional 1.06 , and none of those programs could detect and destroy the trojan.

can i do a format to the hard disk ? is it easy to do if i have all the drivers available? i run win XP home .

thanks
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#4
wendy k. walker

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Hi kqhatz, Slow down there just a little bit and give these guys time to look over your problen.

But if you are just bound and determined to chance destroying your pc, then by all means get busy with that formatting stuff. There is a free trojan thing called TDS3 go get it and see what it finds.
Wendy
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#5
macten

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If you don't like tds3 try Trojan Hunter, update it and run it. It's a lot easier to use and you get a 30 day free trial. The people who test this stuff rate it a close second to tds3 but much easier to use.

If that doesn't work try a free trial of Kaspersy AV. It always finds stuff the others miss.
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#6
Irongeek

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hi, i was downloading from teh internet and got a warning message from Norton antivirus that a trojan has been installed in my pc, and norton was unable to repair. tried most of the existing spyware software, but none of tehm can detect it.


The Anti Spyware tool's won't detect the trojan horse, it's made to detect spyware. AV software handles malicious code.

any ideas how to do this format t othe hard disk please?


From my PC

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\System Operator>format c:
The type of the file system is NTFS.

WARNING, ALL DATA ON NON-REMOVABLE DISK
DRIVE C: WILL BE LOST!

Proceed with Format (Y/N)? N

C:\Documents and Settings\System Operator>

From here all you have to do is press the Y instead of the N button. Re formating is not always the best method. If I was you I would reboot the system in safe mode and do everything from their. Future tip make sure your AV signatures & definitions are up-to-date at all times and maybe next time scan the file with AV software before executing it. A simple right click on the application and scan before you execute the application will pervent stuff like this. I would also recommend using the netstat -ano as well as the TASKLIST /SVC from the command prompt.

Edited by Irongeek, 03 July 2005 - 09:11 PM.

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#7
Murray S.

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Just follow the instructions HERE

Murray
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